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    Boston, MA

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    Boston Marriott Copley Place

    3.4 (457 reviews)
    PriceyHotels
    Open • Open 24 hours

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    Two versions of me?
    Mr. Miner X.

    I've stayed here several times over the years & was surprised by the nice room upgrades. Yard House is nice, nice room.... And always - the art in room at Marriott - how many people are you?

    King room
    Eric B.

    I attended a conference at this hotel and had the pleasure of enjoying accommodations here for four nights. It has a great location in the center of the city with a direct connection to the Copley Place shops with lots of high-end shopping. Two MBTA (subway) stations are within a few minutes' walk. I found it very easy to check in online, and all the staff I interacted with were quite professional and friendly. Check out was also exceptionally easy by just using the app with no need to wait in a line at the front desk. The elevator system is great; chose your floor before boarding on a touch screen and then head to your assigned elevator rather than just pushing an up or down button. This made the elevators extremely quick and efficient and uncrowded. We had a king room on a high floor and found the room to be quite adequately sized for two. The TV has smart features included including the ability to connect to your own Netflix and YouTube accounts. The bathroom was quite small, but the shower seemed like it had recently been updated and remodeled. The walls of the room seemed very thin, however, as we were awoken late one night when the guests in the neighboring room returned and broke into peals of laughter. I really enjoyed the M Club located on the second floor and available to Bonvoy platinum and higher members (and those who booked a room with access) plus one additional guest. A very extensive hot breakfast buffet is available daily along with a selection of hot and cold appetizers each evening. Soft drinks and other non-alcoholic beverages and small snacks (chips, pretzels, etc.) are available all day. Alcoholic beverages are not complimentary, however, as you might find at international properties. They are not inexpensive either ($16 for single serve bottle of prosecco, for example). Overall, though, I was impressed with the M Club and the club staff. Did I mention it's very large inside and never felt crowded? It's also well-appointed and contemporary with a lot of seating. The conference facilities were great with fast WiFi and comfortable meeting rooms. Overall, this was a great stay at a very nice Marriott property!

    Safe, Coffee Maker and Mini Fridge
    Justin T.

    Marriott Boston Copley Place checked all the boxes for me as far as hotels go. We recently stayed here for a quick weekend trip to Boston just to see a city I've never been and to eat some good food. We opted not to rent a car but rather take advantage of all the public transportation options they have here. This was one of the reasons why we chose this hotel. They have train stops on site and nearby. Staying in downtown Boston is not cheap so I was hoping we were going to get what we paid for and I think we did. Upon walking in, the lobby isn't huge, but the the ceilings go high up with a glass ceiling. Customer service was excellent from the time we got there until the time we checked out. Like I mentioned before, you get what you pay for here. It is centrally located close to a lot of the things that Boston has to offer. It's a short walk from the Boston Public Library which was high on our list of things to see. It is also connected to the Prudential Center and the Copley Place Mall. From our room on the 23rd floor, we had a beautiful view of the Charles River and a little glimpse of the MIT and Harvard area. They do charge resort fees daily, but with that you get a 20 dollar daily credit to Yard House which is on the second floor. We made sure to go grab drinks there every day we were there. It also included tickets to View Boston which is a 360 degree observation deck on top of the Prudential Center. They have a really nice pool on site as well. Didn't partake this time though. The rooms were very nice. They were nice and modern, clean and everything was in good, working condition. I really liked that they had the personalized screen on the TV when we walked in. Those little touches get me every time. You can also keep an eye on your daily fees and not be surprised at check out. The room also comes with a safe and mini fridge. The bed was very comfortable and I slept like a baby every night. The AC worked great. The bathroom was nice and the shower had one of those big rainfall shower heads with a detachable spray as well. I also like when hotels put that spa quality shampoo and soaps in dispensers in the showers so I don't have to break open my stuff that I brought. Overall, my first stay in Boston was very comfortable thanks to this hotel. I would definitely consider staying here again the next time I am in town.

    Skyline view from the room.
    Gilbert G.

    I stayed here in mid-November 2025 for a conference at the Hynes Convention Center. It has several pluses. First, the skyline views from my room on 34th floor room were lovely. Second, the hotel is in a good location with an indoor skyway and connection to a mall. It was a 7-8 minute walk to the Convention Center. During cold or rainy days, going to the conference without a heavy jacket was great. Third, the indoor gym on the 5th floor had plenty of treadmills with open space. That said, the rooms are a little cramped (ideal for a single guest). The lamps could be upgraded to allow more light for nighttime reading. Also, the elevator system requires a bit of adjustment as you have to choose your floor in advance of boarding one. Not sure if I would stay here again if traveling with family, but it's a great location if you are in Boston to attend a conference at the Hynes Convention Center.

    Very close walking to Eataly
    Renee J.

    Location-location-location. Easy access to lots of shopping and restaurants. Quiet room. great views. Clean. Close to Hertz at the Westin Hotel to pick up a rental car. Great location to Newberry Street - Sunday walking street.

    Front lobby area
    Daniel D.

    Loved my stay. Spent 4 nights here on a recent work trip. I really can't say anything negative about the hotel, room or the staff. Concierge was very helpful. Front desk was always very helpful. Service at Yardhouse was a bit slow (we had a daily credit), but that really had nothing to do with the hotel experience. Great location near shops, restaurants, Fenway. Lots of meeting rooms to choose from, if you're here for business. Would recommend!

    Standard king room
    Anna C.

    Stayed here for a conference at the Hynes Convention Center and wouldn't mind staying here again. It's a further walk than the Sheraton, but if you're going to Hynes, you should expect to get your steps in. Situated between two malls with plenty of high and mid tier shops (Copley Place and Prudential Center) and restaurants, you really don't have to leave. In fact, I didn't go outside at all during a rainy/snowy April. There are plenty of connecting sky bridges to get around. Room was a bit dated, but well maintained. Elevators are the kind where you choose your floor and have to watch for which of the 6 elevators is going to your floor. Easy to figure out, harder to remember to look for your designated elevator. Overall, would stay here again.

    Sabrina G.

    Huge thank you to Marriott for making my birthday weekend so special! The room was beautiful--clean, comfortable, and the view was absolutely stunning! I was surprised with complimentary champagne, cupcakes, and a balloon, which made me feel so celebrated. On top of that, we received a $20 daily food credit from The Yard and two tickets to the observation deck! The service was truly A1--everything exceeded my expectations!

    Hoda A.

    The Marriott Boston Copley Place is situated in a great spot. It is connected to a high end shopping mall. It was a busy weekend due to the Sox game. The hotel was fully staffed at every counter. I was greeted within a minute of entering the check in line and took less than 5 minutes. There are plenty of elevators for the 38 floors. You tap the floor number you desire and it directs you to the elevator with an assigned letter. One thing I didn't like was that elevator H got stuck full of guests. It announced elevator out of service! There is a lounge that has daily breakfast which is good. There is also a Yard House inside the hotel. Lots of shopping places, restaurants and coffee shops within walking distance. Will stay again if in Boston.

    Len L.

    Centrally located near all the popular shopping stores. There is a small grocery store across the street and a few blocks is plenty of fast food places. This location Marriot was great. The rooms were clean and service was excellent. I was not in high floor and I was able to get a good night rest. Check out from the room is at 12pm and you can store your luggage for 5 hours after you check out without a charge. Highly recommend.

    Shower
    Chris K.

    I stayed here for 4 nights while in town for a wedding. Pros: -Excellent customer service by Chloe who checked us in. After a full day of flying, she was quick and efficient and even gave my daughter a toy. -Comfortable, clean room. It had everything we needed, along with a beautiful view from the 26th floor. -Spacious gym with 2 pull ups bars, Free weights, plenty of treadmills. Nice, clean pool also available. -Excellent location. Perhaps this is the best part as you'll be in arguably the best neighborhood in Boston. Supermarket right across the street. Boylston and Newbury Streets a short walk away with plenty of shops and restaurants. Prudential Building with shopping mall accessible through walkway bridge. Boston Public Library and Trinity Church a short walk away. Duck Boat experience right across the street. Plenty to do in the area without needing a car. -Yard House restaurant that serves breakfast to dinner on 2nd floor. The hotel charges you a $30 destination fee where you can use $20 of it as credit towards the Yard House. Starbucks with mobile ordering also located on 2nd floor. -Nice, spacious lobby where you can relax and lounge around. This is a busy hotel and the energy level is high. Cons: -The gentleman who checked me out (tall white guy with earrings) was curt and impatient. Not sure what his deal was as I saw him check-in someone after and he was all smiles towards that person. -Shower water pressure is weak -Mini fridge in room didn't seem to be working properly as it froze many of our foods and drinks -Price. You get what you pay for, and you'll be paying a pretty penny to stay here. Still, since we were in town for a wedding and treated it as a vacation, it was worth it for us.

    Kate F.

    I recently stayed at this Marriott for business travel. It's convenient to an office location and seemed like an easy choice. The hotel is part of a large complex with a multi-story foyer that opens into a mall-like space. While there are a lot of amenities, it's not the quiet hotel you may be looking for. The elevators are a bit complex to understand and many of the older patrons were confused and required help navigating them. The rooms themselves are nice, clean, standard rooms. I was close to the elevators, which I don't expect as a rewards member and frequent customer. Because of that, it was a loud night, even with a sound machine on. They have room service available from the Yard House on the second level, but the menu is very limited. My checkin process was smooth, but when I returned to the concierge desk, twice, during my stay I was unable to get the help I needed. Verdict, I would stay again for the convenience, but this is likely not the Marriott experience you're used to

    Kim V.

    My family and I stayed here on a weekend getaway for my early birthday celebration. I was pleasantly surprised. I didn't know what to expect but was happy that it had a Yard House restaurant and Starbucks. Also, it's connected to the Copley Mall and Prudential Center. Across the street, you will find the grocery chain, Star Market. Talk about convenient! They only offered valet parking for $69 a day; make sure to bring money to tip your drivers and bell hops. Every employee we encountered were very professional and friendly. The room we stayed in was spacious and clean. I really loved the rainfall showerhead in the shower. Housekeeping was pleasant and offered to clean our room/provide new towels. The TV was huge; we were able to sign into Netflix with our account. There was a Keurig machine in the room and bottles of water for $5. The room was quiet at night; I couldn't really hear anyone in the hallway or outside. Unfortunately, we didn't get to check out the indoor heated pool because we didn't have time. There was a gym (which I didn't get to check out) and the M Club for VIP members. Overall, we had a pleasant stay. It was family friendly and close to everything! I would definitely stay here again.

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    Boston Marriott Copley Place Reviews in Other Languages

    Ask the Community - Boston Marriott Copley Place

    Do rooms have a sofa bed?

    Regular rooms only have beds and a chair not adjusted to lounge nor sleeper

    How does one dial the front desk? There no button on the phone and when I call the hotel # I get a busy signal

    It's inconvenient. Press "Concierge," and you'll get a long-winded AI voice that's rarely helpful. Wait until the introductory message finishes and say "Front Desk" or "Agent."

    Does anyone know if they do laundry??? We are going to be there for a week and need to know that or if there is a laundromat nearby

    YES, There IS onsite, FREE laundry in the Boston Copley Place Marriott, on the fifth floor (same as the workout room and pool) beside the elevators. We were there in October, 2025. There are 3-4 washers and 3 dryers, no charge (use your room key to… 

    View All 4 Questions

    Review Highlights - Boston Marriott Copley Place

    “The concierge gave us a lot of freebies including Hop on Hop off tour, credits from The Yard house restaurant.”

    Mentioned in 21 reviews

    Read more highlights

    Canopy by Hilton Boston Downtown - View of the two bed hotel room

    Canopy by Hilton Boston Downtown

    (101 reviews)

    $$

    This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

    Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

    Hotel AKA Boston Common - Restaurant

    Hotel AKA Boston Common

    (436 reviews)

    $$$

    Downtown

    Location is great, walking distance to the Freedom Trail and right across the street from the…read moreGranary Burying Ground. You'll sleep just a few feet away from American heroes like Paul Revere and Samuel Adams! If you have a high floor, you will have a great view of the Boston skyline as well!

    Extremely disappointing experience. I would not recommend this hotel…read more I was charged twice for the same stay and, despite repeatedly contacting the hotel, I have still not received a refund. What was most frustrating was the complete lack of accountability. No one seemed willing to take ownership of the issue or make a genuine effort to resolve it. The front desk staff were consistently rude, dismissive, and unwilling to help. Every interaction felt like an inconvenience to them rather than an opportunity to assist a paying guest. The customer service I received was far below what I would expect from a hotel in this category - As someone who travels 3 to 4 times a month for work and leisure, this was the first hotel in my life where I chose not to leave a tip. Tipping is something I normally do gladly when I receive even a basic level of service, but the attitude and lack of professionalism displayed by the staff made it impossible to justify. The breakfast was also disappointing. Having stayed at other AKA properties, I found the quality significantly lower than the standard I have experienced elsewhere within the brand. The location was another concern. The area around the hotel, particularly the park directly across the street, often felt uncomfortable and poorly maintained. As a solo traveler, I would not have felt comfortable walking around the area alone at night. Between the unresolved billing issue, poor customer service, underwhelming breakfast, and concerns about the surrounding area, this was one of the most disappointing hotel experiences I have had. I will not be returning and cannot recommend this property to others.

    No. 284 - Penthouse Suite at No. 284

    No. 284

    (26 reviews)

    Back Bay

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Four Seasons Hotel Boston - Pic of room

    Four Seasons Hotel Boston

    (173 reviews)

    $$$$

    Back Bay

    This beautiful Four Seasons Hotel is truly the Gem of Boston!…read moreBoston has some wonderful Hotels but in my opinion where I was today was an absolute amazing experience! From the moment the Doorman Welcomes you and opens the doors you enter into a world of wonderful possibilities! Beautifully designed and the Staff Caters to all your wishes! Just walking around the impressive Lobby and Staircase you are transported to pleasure! Go and experience this wonderful Boston Hotel across from the Boston Public Garden and Historic Boston Common! 1985 this Hotel Graced the Boston Skyline!

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    Boston Marriott Copley Place - hotels - Updated October 2026

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