Terrible experience at Bouchard's Auto. When I pointed out that my car lighter was missing, one of…read morethe guys actually tried to start a fight with me. On top of that, they charged me $7,000 for work that should've cost no more than $4,000. Completely unprofessional and dishonest -- I would never recommend this place. ONLY good thing I can say about this place is that the owner said he would buy my car for more than anyone offers. But ya this place is NOT IT

I have a 2022 Outback Subaru, that is needed a sticker! I stopped by the shop and asked the…read moremechanic if they can put a sticker on my car, without hesitation or even looking at the car he quickly responded to me by saying that is going to be a long wait even though there were no cars in the bay. This is actually my second times that I have gone to this shop and asking for services, in both visit I was refused service for being an Afro-American of which I could not find any other reasons for them for their refusal to provide me with service. This situation is definitely needed to be investigated to ensure all clients receive the same level of respect, and applying the same policies and procedures consistently to every customer, and avoiding any form of discrimination or favoritism; essentially treating everyone with fairness and dignity as a customer.

I wanted a dash cam installed in my car. After reaching out through Yelp, Robert responded very…read morequickly and arranged to come to my work to install the dash cam. He showed up when he said he would and did a great job of installing the cam in my vehicle. Very responsive to texts and answering questions. Would definitely recommend.

Robert came to the house yesterday to do two dash cam installations, one in my wife's car, the…read moreother in mine. Fantastic job in both cars, I couldn't be happier with his work. Both installations are incredibly neat, excess cables bundled out of sight and trim panels reinstalled perfectly. Beyond there being two cameras in each car, there's no way of telling anyone was ever in there. First rate quality. I can recommend him without reservation.

Exceptional service, very professional, clean and very reasonable. I took my BMW M550 there last…read moreweek - Manny & team were outstanding!! I can't believe places like this still exist. Highly recommend for any sports car & luxury vehicle - trust him, he will not disappoint!!

Had some tints done here, great work and customer service, dropped off at the time I was scheduled…read morefor and it was done very quickly and properly. A lot of tint places I've been to I usually always have to go back and have them redo it but this place made it look perfect the first time!

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

My wife stopped in last night because her car kept losing air in one of the tires. It was…read morediscovered that a nail was embedded in the tire tread. The sales rep. told her it was unrepairable and she needed a new tire. He could have one there the next day for $330.00. She called me and I told her absolutely not. The tires are about 2 years old with @10,000 miles. She stopped by the local Shell station this morning and they repaired the tire while she waited for $35.00. Watch out for these guys. Looks like they tried to take advantage of the situation. Not the service I want.

Had 4 brand new nokian tires and new wheels I supplied mounted on my Tesla Model Y. Everything was…read moreout of the box- brand new! The shop could not balance the set. I gave the shop a second attempt to balance the setup but they failed. Kevin insisted that there was in issue with my wheels and that he sees it all the time. I went to town fair tire, they checked the roundness of both wheels and tires. Town fair tire discovered one of my wheels was out of balance causing issues. $200 wasted and 2 trips back and forth to pickup my car from this place when their tire machine has issues. Before going to town fair tire I ordered a new set of Nokian tires from Sullivan through their call center and was going to mount the new tires on my stock wheels and tires (as suggested by Kevin). 1 day after placing the order I get a call from Kevin saying not to come in for my appointment I setup with the call center, and that Kevin will call me when the tires come in. Well that never happened, it's been 3 weeks, approaching 4 weeks. I've gotten lots of tire services and inspection stickers done at this location and the Watertown location. I'm taking my business elsewhere now. I would also appreciate a refund since they never got the job right.