I had gone to Mi Eye Institute and walked out after waiting to be seen for two hours…read more Dr. Herzog's office is very friendly and attentive. While I was waiting a very short time, Dr. Herzog walked thru and said, hi Sally. He had never even met me before! The examination was on schedule and very thorough and he did not bounce from room to room. He treated me like I was his only patient. What a wonderful office, what a wonderful doctor. The other office should take pointers on how it should be done from this office.

Dr Herzog was very personable and professional. My husband had cataract and corrective lenses and…read morecould not be happier.

I have the utmost respect and confidence in the doctors and staff. They allow you to decide whether…read moreit is time to change glasses. Try hey provide you with the information needed to make an informed decision. All questions are answered in an easily understood manner.

I've been seeing Dr.Hass pretty much all my life!! I trust him completely and his staff is…read moreamazing!!

Short review, experience not so good…read more The details: Had an exam in December and explained to Dr Davies what I need for bifocals for reading my PC and vehicle instrumentation. I felt the exam went well. After the exam the fit tech (not sure exactly what their title is) had me pick frames and took measurements. I explained to her as well that my new specs were for my PC. She asked specific questions about the lens options. A few days after this visit it dawned on me she didn't ask about the blue blocker on the lenses for monitors, so I called and asked if that was included. The answer was no, but they would add that protection to the Rx and that would delay delivery of the lenses. I was good with that, so the wait was on. The wait took about 5 to 6 weeks, but the holidays were in there, so this might be the norm for this time of year. When I went to pick up my new specs, they fit perfect. Didn't take but a few minutes and I was out the door, which is where this story goes south. I hopped it the truck, hit the start button, and when the instrument panel lit up, everything was a blur. Couldn't read anything with either the distance or bifocal part of the lens. If I recall correctly, it was near the end of the day, so I decided to head home rather than go back inside. I couldn't understand how the Rx didn't work after explaining to the doc the distance I needed them to focus on. I decided not to contact the office, but rather see if anyone would call to follow up on new specs. I believe I waited about 2 weeks, and when no one called I decided to send them an email stating the issues that I had and that I could drop them off at the office and they could donate this pair to someone who may need them. The office returned my email with a phone call and asked if I would come back to the office so the doctor could reevaluate and make adjustments. I agreed. Back at the office I explained to Dr Davies the issues I was having. She had me try several different lenses on a portable frame that I used to look at the instrument panel from that distance. After several lens changes we believed we had a winner for the distance I needed. For the long range lenses, I still wasn't too sure about. Didn't seem to be as good as what I had. I was able to read several things throughout the office at different distances but thought it could be better. That's when the fit tech caught me by surprise. She said, "But will they work?" Then she repeated it. This was definitely the turning point for me. I stated, yes, they could work, but why would I pay for new glasses that just work? I expect them to be better than what they are replacing." Dr Davies was standing there and didn't say a word, which was also disappointing. So Dr Davies suggested I try the new specs for a week and take notes of what wasn't working for the distance, which is what I did. I noted several issues, including the fact that my eyes seemed strained when wearing them under LED lighting. This info was communicated via email. I did state that I wouldn't be back, that I would wait later in the year and attempt a new pair. I never received a response, maybe due to my comment, but would have thought I would have least got an OK or something. I'm not trying to run the business out of town. I prefer the smaller businesses rather than the big box stores, but I can get glasses and "make it work" anywhere. This is just one opinion, and maybe others will have better luck, however I will seek services elsewhere. So, 2 stars. 1. Dr Davies. Seems dedicated. 2. The store was clean, well maintained. Yes, clean matters.

Dr McDowell is a great eye doctor. He takes his time with his patient, really listens, and is very…read moreintelligent. I have been a patient since they opened and would not go anywhere else. Definitely recommend this doctor.

The staff and personnel at MVI is truly outstanding! One of the truly great eye surgeons on staff…read moreis Dr. Alexsey "Alex"Mishulin. He is compassionate, empathetic, and takes his concerns for the well fare of his patients with a total understanding for care and the gift of caring. After his surgery on this patients eye's, he even called at my home to see that everything was fine and I am doing well after the left eye surgery. This is truly wonderful and so fairly given by doctors and physicians in today's society. This doctor ranks a 10/10. He is highly recommended!!

Dr. Michulin was extremely good! I was in town and had an ulcer on my cornea and Dr. Michulin was…read moreexcellent with taking care of it and was very kind. Very grateful! Thank you!!!

*** BEWARE: FRONT DESK STAFF IS UNPROFESSIONAL AND MALE EMPLOYEE IS AGGRESSIVE AND CONFRONTATIONAL…read more**** I would leave 0 stars if I could! The front desk staff is extremely unprofessional, they will continue their own personal conversations at their desk while customers are waiting in their lobby to be seen. I have attempted to call their business number for two months straight leaving multiple voicemails to schedule an appointment, they do not answer their phones during business hours and they do not return calls or messages. The employees that work their front desk are incredibly rude, they blame their lack of professionalism on personal problems that have occurred outside of work that have nothing to do with the business. The front desk staff will misquote your services, HIGHLY UNETHICAL. I was told an exam was one price and when I retuned just a few months later to schedule, the same employee told me it was $10 more than what was previously discussed. After asking the employees why I hadn't received a call back after attempting to get ahold of staff for scheduling for TWO months, the employee insisted I was lying and requested to see my cellphone call logs to prove that I had actually called their business number business. While visibly upset over the experience I was receiving from the employees at the front desk, they laughed in my face and told me to leave. While sitting in the lobby waiting to speak to the doctor that owns the practice after receiving such terrible service from the front desk staff, the staff continue to speak at me discussing their person problems out loud. Once the doctor came out to speak to me, he laughed at me while I was expressing how upset this experience made me. The doctor denied my experiences, even while having proof of my attempts at contact and the staff openly admitting to changing the pricing on me. The doctor then told me he will not continue to see me as a patient. Once the doctor dismissed me from his office, a male employee RAN AT ME with AGGRESSION while I stood in their doorway! Stating to hit him! Would not recommend to anyone that values their time, money, safety or peace! This place offers nothing of value and I left being threatened!

All of the staff here are absolutely amazing. They are so thorough and will take the time to…read moreexplain things if you have questions. I never feel rushed, and my autistic son had a great experience here as well. 5 stars isn't enough!

Dr. Ryan and his staff are as professional and attentive as I would expect any doctors office to…read morebe. I was welcomed into the office on my very first visit by the receptionists and it really felt like home, like these were people who cared about my needs and were here to make sure that I was taken care of to the best of their ability. Two of his staff members that really made an impact on me were Bob and JoAnn. They were both very gentle and professional and seemed to care about if I was comfortable and having a good experience or not. JoAnn did an excellent job helping me pick out some snazzy frames that look great for my face shape and I'm looking forward to getting the phone call that my new glasses are ready!! Will definitely be coming back again next year for my annual eye exam!

Very rude receptionist, very unprofessional, uncaring. No welcome when entering, very cold…read moreoffice.. I cant believe the way they treat someone that's worried about their life, should be shut down.

Not sure exactly how to review my eye doctor, but here goes…read more.. Only one optometrist there, which I like because it seems more personal. The rest of the staff is always friendly, and the eye exam is quick and painless. I've been going to Eyecare Associates for about 3 years now for check ups and to reorder my contacts, and have no complaints!

Dr. Steinman and the staff at Eyecare Associates always take very good care of me. I don't feel…read morelike I'm just a number to them - they treat everyone like family when they come in. The quality of service they offer is top notch.

We have going to Grand Blanc Eyes for almost 20 years. The practice has now passed to the second…read moregeneration and has not missed a beat. Dr Agnone is extremely friendly and informative. Strongly recommend this office if your in the need of a good eye doc.

I was impressed with the staff and the doctor. They all were very nice and even better knew what…read morethey were doing. I am very picky when it comes to medical offices, staff and hospitals I will go to. This office was great.