Service was great got checked right in and went back to see the doctor in 5min. She listened to my…read moreconcerns and examined and plan forward to treatment. All the staff was amazing and friendly.

I have been going to this place for many years and have received the best care here. From the front…read morestaff to the PA, they are always very kind and professional.

Don't waste your time going here because you will end up having to return or go elsewhere. It…read morehappened twice to us after visiting here that we had to additional help from a qualified medical professional. They don't solve your problem the first time so it's a waste of time. We won't be returning. Additionally I understand they only have nurse practitioners so if you want an actual experienced doctor you will want need to go elsewhere. We won't be wasting our time again. Although most everyone was very pleasant. I do not recommend.

Normally I have no issues. In fact I drive from Clio to here for one of the providers…read more Unfortunately on 1/10/25 I got Beth. But to start when I walked in the front desk lady was wearing large head phones. Which is very inappropriate and hard to communicate.(been here before when same front desk girl was there and never seen her wearing these before) We came for an ear infection my son had been complaining about/not sleeping for for 2 days already (red ears)Beth check his ears and said they were "perfect". While my son is crying in pain from the pain I decided to take him somewhere else for a second opinion the next morning. Where the doctor looks as his ears and says he has severe double ear infection inner and outer. Beth wasted a whole day we could've had antibiotics because apparently she doesn't know what an ear infection looks like. I hope next time Beth takes a little more time and studies up on such a simple thing. We come to doctors for help and I feel it's just a check for them. We will not be back.

Very convenient and very friendly. Good place to go for you and your family. My family and I…read morehave been going there for years .

Go ban hour before they close or you will be turned away. Showed up at 7:30pm at night on Tuesday…read moreand they said they were not expecting anymore patients. The website said 10 pm and they did have 4 ppl waiting. They were open. I was just refused. Evwry other time I went into was treated great but it was earlier in the day. Just a heads up. Don't go 1- 30 minutes before closing. I just don't understand why they just dont close earlier. I understand they have people there but as a business closing hours means closing hours. 8pm means 8pm.

I had to utilize AMD in Creek tonight. Wanted to give a good review for their prompt and…read moreprofessional care. Big Kudos to Lorenzo for being so kind. I'm an RN myself and usually I'm the one taking care of people. Being the patient and being in pain was no fun. Thank you Lorenzo for giving great patient care!

They ONLY care about the money!!!!!! Stay far away. I have kidney stones and they REFUSED to give…read moreme pain meds even though i was peeing blood. They said it's against the law to give pain meds for kidney stones. As a P.A. practicing in another state, myself i knew what was going on and since they were the ONLY local urgent care around i decided to go. Had i not had to come to Michigan for a funeral i would have never come. They even had the ER report from my hospital ER showing them. Wound up going to McLaren and was treated wonderfully

Charges Double the price or other urgent cares in the area. Complained to the state on this and was…read moregiven a reply by a Paul Massimino(who used a gmail account real professional) replied with calling me a liar. On the bill this is a charge for around $60 to do a strep throat test. Looked up a box of these on Google and they were $50 for a kit of them 25 tests. charged 150 dollars to test my kid for SARS covid and influenza. once again retail on amazon is around $24 office visit itself was charged at $277 when most urgent cares only run about $180 I have bills in from of me as i write this. Have the response from this Paul. given the response and the billing I would say in my opinion this company has no real integrity.

If I could give 0 stars I would but I had to give 1…read more I brought my daughter here tonight because she stuck something in her nose and was distressed and would not allow us to look at it. As soon as we walked in we were asked what our insurance was and told they do not accept it, which is fine I understand that that's out of her control. However, we could have just paid walk in pricing at the time and we were not offered that, nor did she ask us what was wrong with my child. Really seemed like they just didn't want to add another patient to their book for the night since they were closing "soon." Really sad that medical professionals would behave that way. I have avoided coming here on a gut feeling for 5 years since moving to the area and my concerns were confirmed tonight. They suck. Go to the one by the old Kmart or the hospital instead.

Office experience. I went in at 12:03 PM signed in about 10 minutes later. A gentleman came in and…read moresigned in said that he wanted to wait outside because he didn't want to be in a "place like this" admittedly he was a handsome man and the girl was obviously goo goo gaga over him immediately. While I was still waiting for them to even take my insurance card the gentlemen came back in. And the office girl told him perfect timing, you are next! That's when I said excuse me? I should be next before him and she said he was here before you. I told her that he was not and I was sitting there when he came in and when he asked to wait outside. I said I got here at 12:03 and she said he wrote 12:00. She just shrugged. I had waited for half an hour and he was going back before me. My ailment was quite serious but if his was worse and that was what she had told me, I would have understood and I would not have left but I was so irritated. Convenient Urgent Care next-door to Buffalo Wild Wings took me in within 10 minutes and had me out within 45. I'll always go to Convenient urgent care instead.

The office staff are nice enough but if you want your children to actually get medicine take them…read moreelsewhere. Quick, but expensive. 100$ to be wait 36 hours for a swab to come back. wanna waste two whole days for nothing? This place is it!

I took my dad to Genesee Urgent Care on a Linden Rd today. They were able to do an X-ray on site…read morewhich was so nice. Since my father walks with a walker I was glad to not have to go to another location for an xray. The front desk girls are always pleasant was really impressed with Jennifer the PA and how she interacted with my dad. I always visit this location when needing urgent care which is not the closest to my home but I think the best care around.

Fast and polite The only negative I would say is their X-rays are not the best. I was sent to Ortho…read moreafter telling me there was no fracture Ortho saw one loud and clear.

My husband was having an allergic reaction and while on the way there I called them to let them…read moreknow that we would be arriving in 5 minutes with a severe allergic reaction. Mind you had almost passed away 2 years prior from an allergic reaction. We had administered an Epi Pen on the way there. We arrived there and the lady at the front desk was more worried about being on her personal cell phone than helping us. One other patient was in the waiting room. She told us to have a seat. The other patient was called back (no big deal) as I watching him closely. Another patient came in with just a scrapped up leg. They then called him to the back. I told the nurse that my husband was having an allergic reaction and she got rude and said he would be called back when there was a room available.... Umm.... There was a room had they called the patients in the order they arrived and/or by urgency. We left and went to the hospital... The waiting room was packed full but we got called right back and got the meds that we needed.

I arrived at the urgent care with pain in my ribs and shortness of breath. I wrote 'chest pain' on…read morethe check in form and it was crossed out and corrected to 'rib pain' by the lady at the front desk. I am not a medical professional but i thought my ribs are in my chest. I waited for 90 mins. in the waiting room and then an additional 90 mins. in the back treatment area. When i finally saw a doctor, he was so rushed that he wouldn't wait for me to answer his questions (being short of breath I could not speak more than two or three words at a time). They performed an ECG and assured me that i didnt have a heart attack and informed me to go to an ER. I felt very poorly treated and ignored and then rushed out in the same condition in which i arrived. I am curious to see how my insurance gets charged for this 'treatment'. They made sure i paid my copay within 20 mins of arriving.

I go into this urgent care and go up to the front desk where they tell me, "we don't have a…read moreprovider for the next hour *probably*." Are you kidding me? Why even have your doors open if you don't have a doctor to see patients? I would not recommend this place to my worst enemy. So incompetent, just close for the day if you're not willing to have a doctor in the building. I wasted my time so you don't have to. Don't go here.

I had a sinus infection and decided to stop here. I first tried Caro, Mi and found out they only…read moreallow walk-ins on Saturday. So it's a bonus that this place allows walk-ins on a weekday. Sometimes my body decides to get sick on days other than Saturday. If you are a walk-in, be prepared to wait a while. We had to wait for almost an hour and half. They did have free wifi for those in the waiting room. This made the time go by much faster. I've read some other reviews on this place from some other sites and I don't agree with them. Other than the wait, I believe this is a great place to walk in. They are friendly and I like Dr. Z. He actually listens to you when you describe your symptoms.