The office was full and the clerk told me it was going to be a two hour wait to which I filled out…read moremy name, date of birth and phone number, and she told me she would send me a link with all of the paperwork that I would need to fill out And it would let me know when my appointment was it never let me know when my appointment was and when I arrived there before the two hour mark I was told we canceled your appointment because you weren't here and then she said you can wait another two hours if you want And the lobby was still packed Talk about terrible service

First time here with my 4yr old. 15 min wait Ms.Kelly was very nice and answered all my questions…read moretook time to explain to my son what she was doing. Will definitely come back and highly recommend! Ms.kelly and Tamara was amazing thank you all!

I go into this urgent care and go up to the front desk where they tell me, "we don't have a…read moreprovider for the next hour *probably*." Are you kidding me? Why even have your doors open if you don't have a doctor to see patients? I would not recommend this place to my worst enemy. So incompetent, just close for the day if you're not willing to have a doctor in the building. I wasted my time so you don't have to. Don't go here.

I had a sinus infection and decided to stop here. I first tried Caro, Mi and found out they only…read moreallow walk-ins on Saturday. So it's a bonus that this place allows walk-ins on a weekday. Sometimes my body decides to get sick on days other than Saturday. If you are a walk-in, be prepared to wait a while. We had to wait for almost an hour and half. They did have free wifi for those in the waiting room. This made the time go by much faster. I've read some other reviews on this place from some other sites and I don't agree with them. Other than the wait, I believe this is a great place to walk in. They are friendly and I like Dr. Z. He actually listens to you when you describe your symptoms.

Eh. I prob won't go back. I like that u can save a spot here. You have to fill out all your info…read moreahead of time and upload photos of insurance card and photo I.d. I went there and waited.. only to find out they don't accept my insurance. They would have bee helpful to know right away, not after filling everything out, uploading all docs & waiting. I looked up that Henry Ford was in network & it was, but apparently "Go Health" Is not. I was very sick and it was Sunday, and not a lot of urgent cares are open near me. So I paid cash $155. They took me back and I waited another 45+ min and it went busy at all. I had to open the door, ask if they forgot me and the same Dr that was sitting there when I was taken in, was still sitting there. He then jumped up and came in. The girl had previously taken my vitals and throat swab. He said it was negative but clearly I was very ill. He said it was VERY expensive.. over $350 for them to test for Covid and Influenza so I went home and did my own. I called with results by 5:00p like instructed. They never called back until after my pharmacy was closed so I never got scripts til following day. The script was not believed to help, but said it was viral and nothing would work besides try steroid. Call back after 10 days if I'm worse. The place is not very clean.. and they seem ok, but not willing to do more than necessary. It was a long process for practically nothing.

From the owner: Experience exceptional care and convenience at Henry Ford-GoHealth Urgent Care located at 80650 Van…read moreDyke Rd. We offer personalized treatment, transparent costs and a dedicated team of providers equipped with advanced technology. From common illnesses to minor injuries and pediatric needs, we provide care for the whole family. This Bruce Township urgent care in Michigan has evening, weekend and holiday hours, and access to the Henry Ford Health network. We're here for you when you need us. Save your spot online or simply walk in for prompt attention.

Service was great got checked right in and went back to see the doctor in 5min. She listened to my…read moreconcerns and examined and plan forward to treatment. All the staff was amazing and friendly.

I have been going to this place for many years and have received the best care here. From the front…read morestaff to the PA, they are always very kind and professional.

I went to this emergency room for pain in my legs and back due to slipped disks and pinched nerves…read more I arrived at the hospital by ambulance and was taken into Er. I was check in and was ignored unless they needed something. Push the call button immediate attitude. At one point I was in so much pain I was crying and trying my hardest to get comfortable so I pushed the call button nurse came in offered me a pain med I had already been given that didn't work got all pissed off I said it wasn't working and left me there in pain for THREE HOURS with no substitute and no other help. The only nice nurse I had was the one in the morning the where wonderful and let me have the room after I was discharged so I could lay down instead of sitting in the waiting room since that was painful! I hope to NEVER go to those again

I am responding to your request to contact you…read more If you wish for me to delete or change my review let me tell you that the only thing that I would do is edit it for errors otherwise I stand by my statement. My review is strictly of the doctor, detailing my experience with Ms Hollowell, (I will only address her as Ms not Dr because I do not deem her worthy of that distinction) what it is not is a review of your hospital or the practice where she now is a member.  My goal in writing the review is to inform potential patients of my experience and the personal consequences of my unfortunate medical encounter with Ms. Hollowell.  I am going to note that when I asked the hospital to recommend which doctor to see from the practice while scheduling my colonoscopy Ms. Hollowell was not it, she was however the one with the first available appointment. I now ask myself, was that my misfortune or my mistake? My second goal in writing the review is to inform the hospital and the practice of the potential liability that they may face by giving her surgical rights or employment within their practice.  I cannot change history, and undo what has happened to me, but I can inform others that there can be dire outcomes that they should be aware of by choosing Ms Hollowell as their surgeon. Everything I have stated in my review is what I experienced, what I have been informed by medical professionals that specialize in gastric surgery, and by information that was shared with me although I cannot personally verify others accounts for accuracy, I can only repeat it .  Again, this is simply a review of my experience. This has affected my DAILY life, my physical and mental health and been a financial burden that I cannot afford.  My motivation is so that no one else will have to experience what I have. No one else will wake up in the night with severe pain, no one else will have to be a prisoner of their home, no one else will have to fear driving a long distance, or getting on an airplane, or being anywhere that there is not a restroom readily accessible, no one else will get immediately sick from eating the smallest portion of food, no one else should be told that they now face a shortened lifespan, are more susceptible to certain cancers and illnesses, no one else will have to be frustrated, depressed, sad or angry that this was the outcome of a "routine procedure" meant for the betterment of their health not the demise of it.  And that none of the countless medical specialists that I have seen should feel the need to profusely apologize to me for something that they did not do. If sharing my story will help even one person avoid this outcome, then I have accomplished the bare minimum of the control that I have over this situation, with the sincere hope that it does not happen to them. Information is always the most powerful tool in one's personal tool box.   With all this said, yes you may reach out to me if you see any value in doing so.

The staff members were super nice and patient, especially with my 9 month old! I've been going to…read morethem since even I was a child. Definitely worth a visit if you're not feeling well but need a comfort

Went to Ascension for an ear ache. Opened at 8:00 am, arrived by 9:00 am, (6) patients in front of…read moreme. Receptionist advised after requesting that It would be between 1:45 to 2:00 hrs before seen. As I was filling out the massive amounts of paperwork, some of the staff were in a back room "smoking and Joking," instead of taking care of patients. Stop filling out the paperwork and walked out the door, never to return. Extremely disappointed in staffs attention to patients.

The person referred to as "doctor" didn't even know how to use steri-strips. My son cut his finger…read moreopen and she was putting glue into his wound (before she even closed it.) She then tried to put the steri strips on without closing his wound. They were sticking to her gloves and to the inside of his wound. Then she had to take it all off, because she made a mess of it, all while he's bleeding down his hand. He was in so much pain. Absolutely shameful standards. She never was able to bandage him up properly. I had to redo it when I got home. Please do not trust this place with your children.

To start off, I'm not from this area and was visiting family from out of town. I'm appalled at how…read moredirty the urgent care was. This urgent care did not take my insurance; which to say the least, was a blessing in disguise. At the desk, you could hear someone watching a movie/show super loud from their back area. The language was super inappropriate. I'm used to a more "corporate" like atmosphere. The girl at the desk seemed ultra unqualified for her position. Very unsure of herself and had to go back and clarify multiple times my questions. Consistently speaking in Spanish to one another which just rubbed me the wrong way. Almost like I was an inconvenience to them. By the way, they have a sign stating their x-ray machine is broken. Nice urgent care. No x-rays and clearly no cleaning staff either by the looks of it! Would rather go to a vet office for my needs!

My experience here was great. First, glad there was someplace open nearby to be seen. I was seen…read moreright away for my injury. Doctor and staff were both super nice and friendly and pleasant. Pharmacy was attached in the same building which was really convenient. Pharmacist was also very friendly and prescription was filled in 5 minutes while I waited. No complaints about anything. Glad to know this is here for future reference.

This is the 2025 November update. The doctors are always in such rush act they are working for the…read moreCOS. The pharmaceutical inside has brand and bad quality medication, medication required sent to CVS are often forget to submit the prescription or missing one or two medications, this has always in that situation not just once or twice. Staffs are rude and untrained properly. New faces every time walk in, young girls have perfect make up with bad attitude act like they are bothered bit** they needed to be reminded this is a neighborhood clinic meant to heal. The doctors are always in a rush, everyone's very judging and cold. Waiting time are along. Good location. I wish there's another business near this location to crashed them down for the neighborhood people who needs to get well.

This locations really went above and beyond. There was zero wait time and the doctors and nurses…read morereally went above and beyond to ensure we were comfortable. The doctor seems super knowledgeable and very thorough going through my wife's medical records going years back to help in his diagnosis. Special shout out to Dr Josh Newsom and Dr Brian McParland. Both went above and beyond in our care. I don't recall the names of the nurses and other staff but they were amazing as well. I recently had a poor experience with another Corewell location and was reluctant to go to this location but I'm glad I did go. I can not speak highly enough about the care we received and the knowledge and care of the staff. From checking in to making my wife had enough blankets to asking me I need anything to make me more comfortable the staff really blew us away. Ive never experienced care like this any hospital or ER setting.

My husband and I made a visit a little over a week ago after my husband was feeling slightly dizzy…read more We were brought back immediately with every one providing immediate care that included an EKG, IV and defib pads on. He was diagnosed with complete heart block and a transfer was immediately initiated to move him to Troy hospital. Everyone was professional, friendly and provided an environment that he was in "good hands". I am a nurse who has worked in quite of few different hospitals and I can say by far this is the BEST experience I have been a part of. Kuddos to your great staff.