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    Bose Factory Store

    2.0 (2 reviews)
    PriceyElectronics

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    7 months ago

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    Vinyl Sound

    Vinyl Sound

    3.7(3 reviews)
    94.6 mi

    Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

    Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.

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    Vinyl Sound
    Vinyl Sound - JR Transrotor ZET 3.1 Turntable with Reed 1H Tonearm. Purchased by True Audiophile, Portland, OR, and NOT "Vinyl Sound."

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    JR Transrotor ZET 3.1 Turntable with Reed 1H Tonearm. Purchased by True Audiophile, Portland, OR, and NOT "Vinyl Sound."

    Bose Factory Store - electronics - Updated May 2026

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