Brought my $2500 Martin guitar to them in early April as they are an authorized Martin repair center and they were close to me. Yelp reviews were positive. The issue was low "E" string buzz that was accentuated by the neck relief. We talked about possibly removing some frets at the twelfth fret and planing the neck to level it. Tim said it could six weeks until he could get to the repair, which seemed Ok as I was in no hurry. I also wanted the tuners replaced as the original tuners were starting to come apart. The estimated worst case cost for all the work was $500-$600 dollars. No problem as I wanted the work done right. Fast forward 12 weeks to the beginning of July. When I called, they said they had replaced the tuners and surprisingly the neck had straightened itself out, probably due to humidity changes and a slight truss rod adjustment, so no neck work had to be done. Now they were waiting for a replacement saddle to raise the strings a bit. Two weeks later, still no guitar. Again, I had to call to get them to light a fire under the saddle distributor. Two more weeks and I finally get the guitar back. Not only is it unplayable as the saddle Tim had to "customize" was way too high, but there are multiple scratches in the head around each new tuner. While the final talley was $90, slow service, lack of follow-up and sloppy workmanship equals a crappy review. Please take your valued instrument elsewhere for repair. read more

Mobile Music - WTF!?@#? Martin guitar. New tuners added but head scratched. Sloppy workmanship. - Musical Instruments & Teachers Near Me - Canandaigua, New York

Employees are out buying cheap instruments and selling them for thousands. Claim to be experts, but give no indication the instrument was worth more. But will sell for hundreds or thousands on turn around. read more

$40 for 2 pairs of guitar strings. Not amazing, either. They don't have much in stock, and it's awfully small. read more

Mobile Music is a special place which greatly enriches our community. Lots of instruments, amazing people, and the best instructors. If you're looking for piano lessons, I can't recommend Gregg enough. He's amazing! We love Mobile Music. Happy playing read more

If you need your guitar fixed or checked over- go to Mobile Music! You can feel confident in their ability and thoroughness. A+

Tim did a great job setting up my electric guitar. I've had others attempt it but failed. Tim asked all the appropriate questions, actively listened to me, and did a full setup same day at a great price! Excellent service. I'll be back. read more

I recently traveled from Texas to Canandaigua and brought my OLD childhood flute with me to see if Tim could replace the pads in it. Not one business would touch it in Texas because it was so old. Tim agreed to replace the pads and shine it up. I had my pessimistic reservations because everyone I asked down in TX told me it couldn't be done, but decided to give it a try. I received the flute in the mail today and couldn't be happier with the job that Tim did. I can't recommend this business highly enough. Keep up the great work. I am a very satisfied customer and feel like I've gained my old friend (my flute) back. May God richly bless this business for going above and beyond and at a reasonable price. read more