Had a really great experience today picking out a mattress for my daughter at Mattress Discount…read moreAZ!!! Good selection. Great quality. Affordable prices. We especially appreciated the service, answering all of our questions. They even delivered it for us right away! Definitely recommend checking out this store when shopping for a new mattress!!!

Amazing prices and even better customer service. I picked up the most comfortable mattress I have…read moreever experienced for only $250! On top of that, they delivered my mattress right to my bed frame, so I did not have to worry about hauling it up to the 3rd floor. Still shocked that the driver took it all the way up for me. They are incredibly helpful and kind. Would recommend this place to anyone in search of a new mattress. They also have bed frames which is worth checking out. Thank you again!

Have been to this location on a few occasions looking for various things or comparing them to other…read morestyles of furniture pieces we've browsed at other stores. We found the store to be clean and organized with a good amount of inventory. Lots of good sales going on currently and their prices seem fairly reasonable. The sales associates do not seem to hover over customers when they walk in the door or approach them aggressively like a used car salesman like at some of their competitors stockrooms. They simply leave you be to shop and seem to really work with you on pricing as well as financing if you choose to purchase with them. That said, we have not purchased anything from them yet, so I cannot speak on that. All in all, had a great experience looking at what they have to offer and will be back in the future to explore their showroom in hopes to find a good fit for our furniture needs.

I think Bob's has some of the better furniture options for a large chain. This location in…read moreparticular had an outlet section with minimally used furniture for a good discount. I ended up purchasing a couch & rug from the outlet section, and an entertainment center from the main store. It is frustrating that you're required to deliver items from the outlet and new items from the store with a different delivery service. The reason for my 2 star review is the sales reps are either extremely uneducated or plain lying to get you to buy furniture. I was told the delivery for my outlet items would be ~$150, it ended up costing $270 and I was told there's nothing they can do since it's through a 3rd party delivery service. As for the new store items, I was told the entertainment center comes assembled and the sales rep advised me to opt for the drop off delivery rather than the white glove delivery to save a few bucks. But upon unboxing the item, it is not fully assembled and required assembly, which presented an issue for me as a disabled person. I get a sales rep wants to go for a sale and earn his store revenue, but I would have happily paid a bit extra for the white glove delivery had I known there was additional assembly required. Furniture is pretty solid, delivery services have been a huge miss. If you opt to purchase anything here, I'd highly advise you only do so if you're able to pick up & assemble items on your own.

Exceptional customer service from Danni P! She went above and beyond and was empathetic with our…read moresituation. Thank you! Thank you!

Mattress was fine for one year, then became noticeably saggy and caused severe back spasms. Company…read morecustomer service is extremely poor, with no response to multiple follow- ups to my filling out their somewhat ridiculous claim form. These are cheap mattresses, so while my objective was to have a mattress that wasn't too heavy to move myself, this has proved to be $800+ that was good for one year. They should go out of business given their current practices.

Alex was nice. Did not make a purchase but was not pressured and got good information…read more Here is a tip don't park in front of mm (mattress store next door). They will try to get you in if you even look at Brooklyn Bedding.

This was very disappointing, mattress was not cooling like advertised but it got worse when I tried…read moreto return, slow responses then they say they will pick it up and donate it to charity, then change their mind and tell me to go find a charity, or that I need to spray paint the mattress, but also add all these caveats where, if done wrong, forfeit the $2000 refund. I am paying $100 for the return then also doing all the leg work for them. Honor your return promise and pick up my mattress!

the customer service was OUTSTANDING, beyond anything i've seen before. The person who emailed me,…read moretelling me i had made a mistake in a follow up purchase and was going to spend too much also ansewered the phone when i call to fix it. plus the bed is a huge improvement over the tempurpedic that was putting out massive VOC every night - ugh.

After three years of trying different mattresses, my wife and I finally found the right one with…read moreSleep EZ. We'd been searching for something with organic and natural materials--we tried two Avocado mattresses, a Bear Natural, and an Awara (which was disappointing). Nothing felt quite right. Then we discovered Sleep EZ. My wife loved her configuration immediately and actually started looking forward to bedtime. I initially chose a firm top layer instead of the medium firm the rep recommended, and after a couple months my shoulders and hips were hurting--too firm for side sleeping. When I called Sleep EZ, they had a replacement top layer shipped within days, complete with a return box for the old one. FedEx picked it up right from my door. The whole exchange was painless and risk-free. The quality of both the mattress and customer service is outstanding. Now I'm just as excited to go to bed early as my wife is!

Great customer service when we were in the store. Both of…read morethe gentleman that were working were very attentive and helpful. Delivery was scheduled for Wednesday(we went in on Sunday) but ended up being ready by Monday. The gentleman who assembled my table and chairs were very polite and clean! We will definitely be going back for future purchases.

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

Manny was really helpful. We came in looking for a firm pillow, because I just can't find the right…read moreone. So we came prepared with our own pillows for comparison and Manny was very friendly. He was super knowledgeable and gave us lots of options. I really appreciate his help and care for our situation and worked with us to get closer to finding a pillow that works for us. Thank you for your help Manny!

Nice salespeople but they tout their scam of a 120 night sleep trial. What they forgot to mention…read moreis the $250 restocking fee. So my mattress purchase of $599 has almost a 50% restocking fee. There are about 1000 complaints with BBB against Mattress Firm and I'm gonna be 1001. Totally deception and now you have lost a 30 year customer.

I must share my incredible experience from the moment I arrived at Best Deal Furniture. Earlier in…read morethe week, my Grandson and I visited three other furniture stores, yet we never felt a genuine connection from the staff. When this company advertised that it's a family-owned business, representing the needs of the community, they hold true to this vision. Jen, Alberto and Bella made us feel welcome, respected and appreciated. We never felt the options offered were simply a sales pitch. The variety of selections were of great value with incredible guarantees. The family stands behind their products. We were informed our living room set would be delivered in one to two weeks. Yet, to our joy, Richard and Jeremy had our furniture delivered and set up four days later! We look forward to a long-lasting relationship on future purchases.

I have so much to say about my experience with Best Deal Furniture! I went to a total of 9…read morefurniture stores across the valley looking for the perfect couch. Best Deal Furniture was my 7th stop, and that's where I met Albert. I told him what I was looking for, but he could tell I still wasn't sure. He ENCOURAGED me to keep looking and said when I found the one I loved, to come back and he'd help me get it. That's exactly what I did! A week later, I returned--Albert remembered me and helped me get the couch of my dreams, warranty included. Plus, they offered free delivery, which was a huge bonus! To be honest, I was a little nervous since it's a small business and I wasn't 100% sure the couch I wanted would be the same one delivered. But it was! They called the day before to confirm the delivery window, and the next day, they showed up and set everything up with ease. I can't thank the team ENOUGH. I put so much time and effort into finding the right couch, and I'm so glad I chose this place. If you're looking for a couch--or any furniture--I IMPLORE you to visit this store. 5 out of 5 stars, no doubt. I'll definitely be back for anything else I need!