1. Sack Time Mattress

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Scottsdale, AZ

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Sack Time Mattress

3.6 (58 reviews)
ModerateMattresses
Closed • 9:30 am - 6:00 pm

Sack Time Mattress Photos

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Front entrance of the business
LaTonaya B.

Fun place to try out mattress.I needed to upgrade to a KING mattress & found this location on Yelp, good reviews & I found the reviews to be very accurate.Tawnee helped me out, very knowledgeable,great energy & patient. Great warranty, a little pricey, but a new mattress is always a great investment.There's nothing like a good nights sleep :)

Closer view of the tag - legs were installed upside down!

I bought a trundle bed from Sack Time a year ago. We paid to have it installed by them. Obviously, the idea of a trundle is one bed on top of the other. The first time we went to actually use the trundle and pull out the bottom bed, the top bed fell down. My 19 year-old son was on the floor right in front of me. I called to tell them about it. They sent out two young men out to look at the bed, not wearing masks. I had to leave for work when they arrived, so the same 19 year-old and my 17 year-old stayed with the men. They didn't see a reason it would be broken--no screws missing, frame was fine, etc. I called to find out what was going on and Tahnee called me back with a rude message. She scolded me because I told her we bought the bed several months ago and it was a year ago. I didn't remember, honestly. She had to go find the records for my bed, which I guess was a task. She said we must have jumped on the bed, that's why it is broken. I couldn't believe my ears so I went in the store to try to remedy this. When I went in the store, Tahnee was the only person in the store. I told her who I was and I was here to talk about the bed. She said she called me already. Again, I couldn't believe my ears. I tried to explain you can see they installed the bed upside down. The tag is on the wrong side! She repeated that it must have been my "child" who jumped on it. She is pregnant so I asked her if she already has kids because they are not all irresponsible children running around the house jumping on beds and she obviously thinks. It was like an out of body experience. I have never had such a rude person in customer service. I told her I was going to write a review since I could not get ANY assistance with remedying this situation. She said, "I'll just write something back about you". I'm sure their business has been hurt by the pandemic, but they should do a better job trying to keep the customers they have. Also, here's pictures of your staff coming into my house WITHOUT masks, unlike you stated. I think you can see the proof is in the pictures. If you read all of your negative reviews, you show such hatred. I really think you should let the rest of your family run your business.

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2 years ago

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Tahnee W.

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1 year ago

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Tahnee W.

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8 months ago

Exceptional Store I've been shopping there for many years excellent products and very nice people

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9 months ago

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4 years ago

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1 year ago

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5 years ago

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3 years ago

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Tahnee W.

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5 years ago

Sack time was super helpful! Provided quality information and great service ! My daughter love her mattress! Would highly recommend !!

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6 years ago

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8 years ago

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5 years ago

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5 years ago

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7 years ago

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6 years ago

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8 years ago

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6 years ago

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8 years ago

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7 years ago

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12 years ago

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10 years ago

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7 years ago

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10 years ago

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11 years ago

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8 years ago

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8 years ago

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8 years ago

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7 years ago

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7 years ago

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9 years ago

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8 years ago

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9 years ago

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6 years ago

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13 years ago

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8 years ago

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11 years ago

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9 years ago

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12 years ago

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11 years ago

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7 years ago

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Page 1 of 2

Ask the Community - Sack Time Mattress

Review Highlights - Sack Time Mattress

“Both Ziva and Tahnee are very knowledgeable and answered all of our questions to our satisfaction which is rare.”

Mentioned in 8 reviews

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Luxury Mattress Warehouse - The mattress I received - much lower end than the Riviera I paid for

Luxury Mattress Warehouse

4.7(113 reviews)
4.0 mi
•$$

I had an excellent experience working with Cody and Bree, owners of Luxury Mattress Warehouse. I'm…read morevery pleased with the final selection of a hybrid mattress as well as the price and delivery service. I highly recommend this family run business.

BEWARE - STAY AWAY:…read more I received the wrong mattress: a much lower end model: Amargosa instead of Riviera in the wrong size: King instead of CAKing. Seller is not proceeding to an exchange and has stopped communicating. I found a listing on e-bay for a top of the line Aireloom Riviera California King and was asked by the seller Cody to avoid eBay payments to save on the fees. Payments was difficult with Zelle restricting payments limits to his wife Breanne Martin and PayPal flagging the transaction as a potential scam but I went ahead because of the positive reviews and my faith in the common good. The signs were there and I am now paying the price of dealing with an unfortunate situation. Since the mattress was shipping from AZ to CA, I explicitly asked Cody and his wife Breanne Martin to make sure the right mattress was loaded onto the truck to avoid dealing with a return. Guess what.. I received a much lower end mattress in the wrong size! The mattress condition is also not great. At that point it is obvious the intent was never good. I called Cody right away who seemed confused and unclear with what happened and promised to get back to me the next day. He has since stopped corresponding all together. He won't pick up my calls, call or text me back and won't respond to emails either. Save yourself the trouble of having to deal with a credit card dispute and move on to buy your mattress elsewhere.

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Luxury Mattress Warehouse
Luxury Mattress Warehouse - The condition of the mattress

The condition of the mattress

Luxury Mattress Warehouse - Wrong size mattress. King instead of California King.

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Wrong size mattress. King instead of California King.

Bed DRS

Bed DRS

5.0(59 reviews)
0.2 mi
•$$

What a great experience at Bed DRS. Anthony and his team couldn't have been more patient and…read moreunderstanding as we visited the store time after time trying to get comfortable with a decision. I can get used to a pretty wide range of plush or firm mattresses; however, I married the fabled princess from the fairy tale, "The Princess and the Pea." That moved us straight to the top in mattresses and our first adjustable base. Bed DRS flooded the zone with practical advice and helped us focus on how we sleep and as we age how we find relief and comfort from the day's collected aches and pains. Today our new bed is set up and working beautifully. The princess just proclaimed the bed comfortable. I'll take that as a victory! The folks at Bed DRS are terrific- no pressure - fair dealing - no hidden BS fees - great mattresses. Highly recommended.

I just want to say we had a phenomenal experience working with Adrian. He was very composed,…read moreknowledgeable, and professional. Informed us on the differences between all of the Aireloom mattresses we were looking at and was patient while we were able to try different ones in the showroom. Not only that, he secured us with the best possible price I have seen (in area or online) for a brand new from the factory Aireloom M2. Thank you so much, Adrian. And while he was out, I was able to speak with who I believe was the owner on the phone - a very pleasant guy as well. Helped us get the delivery scheduled in good time.

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Bed DRS
Bed DRS - Johnny has exceptional customer service

Johnny has exceptional customer service

Bed DRS

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Amerisleep - Scottsdale - Detailed Liberty bed review, photos, and even a coupon: http://www.kittydeschanel.com/2013/02/amerisleep-memory-foam-mattress-review.html

Amerisleep - Scottsdale

3.5(106 reviews)
5.3 mi
•$$

I decided to replace my wonderful but aging spring mattress assembly. It was 20 years old and I…read morethought I loved its softness. After literally studying every single non-spring mattress system available, I settled on Amerisleep for a number of reasons. First of all, it is made primarily from plant material and does not produce any detectable gas odor, something very important to me. Secondly, it had a complex construction that meant it is cool to sleep on, unlike petroleum based and even natural latex products of this type. Third, it got great reviews from customers, the company is based in America and does its manufacturing here, they will donate your mattress after 100 nights if you don't like it, and there were five different levels of firmness to choose from. I chose the middle of the spectrum A3. The minute it was set up and I tried it, I loved it. That was over two years ago and I like it even more now. I also ordered the pillows and similarly love them. The bed looks beautiful, there is little to no motion transfer, the edges are firm and it is cool and odorless. Total success. In addition, the delivery was very fast and customer representatives followed through, were friendly, knowledgeable, no-pressure and responsive. What more could I want? I heartily recommend this company and this bed!

Here is my draft post. The wonders of technology is that I can type ir once and post it many…read moreplaces. BEWARE of terrible customer service. On January 4 I ordered and paid $1500 for a mattress. It arrived late and damaged . The company was good in that after I sent several photos they agreed to replace it. Since I was out of town I asked that delivery of the replacement mattress wait until I returned. About March 15 I called and asked that the replacement mattress be sent. Matthew agreed. When the mattress did not arrive as anticipated on March 28, I inquired about the status. I repeatedly received the same email response from Sarah, "our team is actively working on getting an update and tracking information , and at this time there are no new updates to share". Now on April 10, after 7 emails I still have no information. Each response has been exactly as the above. I called but the customer service representative, Matthew, said he could not help me and that the "logistics team" only communicated with customers by email. The Murphy bed that the mattress is for will be installed Monday. If and when I actually get the mattress I will have to pay for the installers to come out a second time to secure the mattress to the bed.

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Amerisleep - Scottsdale - Try our mattress risk free for 100 nights.

Try our mattress risk free for 100 nights.

Amerisleep - Scottsdale - Amerisleep takes pride in its mattresses and in satisfying our customers. In fact, over 98% of Amerisleep users would recommend us!

Amerisleep takes pride in its mattresses and in satisfying our customers. In fact, over 98% of Amerisleep users would recommend us!

Amerisleep - Scottsdale - Better sleep for a better tomorrow.

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Better sleep for a better tomorrow.

Sack Time Mattress - mattresses - Updated October 2026

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