As i've recently aquired an addition to our household in form of cooper, a boxer, i was looking for…read morea good vet to get him checked over and vaccinated. After asking around a bit i ended up going to this surgery. And i'm glad i did. The opening hours suit even the busiest person, there is an appointment only surgery in the morning and an open surgery in the afternoon. They also run a surgewry on a saturday. The staff were really nice and helpful and the vet lovely with cooper. I went to the open surgery but didn't have to wait for long. Cooper got all his jags, everything went really quick, but i never felt rushed. The vet answered all my questions in a way even i could understand (lol). If you're looking for a vet i'd recommend this one any time.

We have been long term customers of the Arc Vets…read more They were great when our previous cat was seriously ill, helping with the insurance forms, special food and doing everything that they could in a very difficult situation. We now know the vets by name and have a great relationship with them, which has continued on with our new cats. All the staff always appear to be really interested in all the pets and their "owners", taking care of everything from cats & dogs, to some of the more unusual animals that people keep now a days. A few years ago they expanded the surgery so that they could add more vets and consulting rooms, however their standards have remained high, the staff are always friendly and the place is always busy.

A number of years ago when we had Guinea Pigs! I was told…read moreabout a fantastic new Vet who had specialized in Exotics and She was somewhere in the Airdrie area! However try as i might I just Couldn't find this elusive Madonna! which meant for us a 90 mile round trip to Edinburgh for an Exotics vet that we trusted! when the last of Our Guinea Pigs passed away we decided that we wanted to try Rats as pets! Buying a couple of P{@H Rats we quickly found out the disadvantages of getting Factory farmed pocket Pets! Ant & Dec where the most loving Dumbo Rats you could ever hope to have! However Ants persistent cough and URI problems again lead us to find a vet a bit Closer to home! as his problems where far more urgent! than any other animal we had ... so a certain vets where recommended and we made them our new vet! by this time we had built our little family to 6 boys all of which demanded their play and cuddle time! Due to a bad experience with the newer Vet I decided to make a last ditch attempt to Find this elusive Madonna McGuire (Now Livingston) after fifty phone calls, I thought i was onto a possible clue as to where this amazing vet was hiding herself! So a trip to the main Practice and their she was in all her Purple Glory Madonna (eyes like a Hawk) Livingston! That's my Nickname for her as she miss'es Nothing! Madonna then got the 50 questions from me! I had learnt by this time to vet my vets to make sure they knew their stuff with regards to exotic's My first question to her was How much penicillin would she give a guinea pig who weighed 800 gram's and had a URI and urinary tract Infection! she gave the the now famous Madonna Look and told me that penicillin would more than likely Kill a guinea Pig and made the correct diagnoses with Baytril I then fired off a few more non trick questions and Madonna answered them faultlessly! when then had a nice chat about the exotic pets she had had over the years! I knew by the end of the chat i had found My Life long Vet. While I have focused on Madonna she has made it her mission to train any new vets in the practice up to her standard! And I am happy to say that I would not hesitate to take any Animal to Ark vet..as they all show a respect and professionalize for not only the owner but the animal that is left in their charge....

yet again, terrible service and unreliable staff. Puppies in…read morefor 1st vaccination and chips. Not only did they not chip the puppies, they gave them the wrong vaccination and booked them in for 2 more and took payment upfront which i was very specific NOT to do! They did this because i sent someone in with the puppies due to work and they thought they could scam them! Terrible VETs and have been getting worse for years. i only used them as i ran out of time for vaccinations due to working lots and they were the only ones available for 3 weeks! not only did they do this, they quoted me 1 price then charged another! Ive noticed their online name is not their original business name. no surprise due to terrible reputation causing animals to get sicker or pass away premature!

Susan 1 Joined Robert…read moreYoung vet in Kelso after escalated prices and rudeness at Galedin. Galedin was bought out, all 7 practices , a few years ago..Unfortunately, VetPartners bought Robert Young too so VetPartners owns 11 vet practices in the Borders. They all use Galedin for weekend emergency. My cat was treated appallingly at Galedin in Gattenside and the young vet at Galedin in Berwick. If other people are fed up with exorbitant prices poor treatment, from vets taken over by big conglomerates , you can complain. The Competition and Markets Authority control monopolies and want to hear of pet owners complaints. Email general.enquiries@cma.gov.uk or phone 02037386000. You can also complain to VetPartners at enquiries@vetpartners.co.uk Galedin has gotten worse. I asked to speak to the person in charge at Galedin . Instead of talking, I received an ugly letter in reply which was so childish and nasty . I have this letter and anyone can see and judge for himself. One of tge vets who I complained about , actually wrote the reply. She should have stood back and let someone else, not involved in the complaint , to investigate and reply to me. Instead of listening to people and learning, they chose to bar anyone who complains. Contact the CMA . They can stop these monopolies and let competition come back.

Very thankful to John Ferguson and his team for the wonderful care and help they have provided over…read morethe last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia when he was just 7 months old. We were referred to John last summer for a consultation appointment where he took X-rays and did the necessary investigations. The right hip was a candidate for salvage surgery, so it was arranged for Glen to stay over night at the practice and have his first operation the next morning. Glen recovered well after surgery and within 12 weeks he had a perfect right hip! He was coping well with having the one good hip so we let him enjoy life until we felt it was necessary to get the hip replacement done on his left side. This takes us up to April this year, when I noticed that Glen had started to show some stiffness. So along we popped to East Neuk to see John and it was agreed that it was time to perform the hip replacement. Eight weeks on and Glen has just had his checkup appointment and things are looking fantastic! Throughout this stressful and upsetting time John has been a complete hero; not just in terms of his expertise (which has obviously played the biggest part!), but also in how he has been so calm and reassuring. It really have me the confidence to stay strong whilst all this scary stuff was happening to my poor puppy. The reception staff are all wonderful and caring and always ready to listen to any worries/questions you have, even the stupid stuff. John was always there to talk to if you needed his guidance on anything. He even brought one of my appointments forward to give me peace of mind over something which was bothering me - turned out to be nothing at all, but he wanted me to be reassured so kindly squeezed us in a week early. They are all very sympathetic. It speaks volumes that Glen was desperate to get into the clinic today - he obviously has good memories of the staff there, as I literally have to drag him into our local vets!

Dunedin vets is a very dedicated vetenrys who have a caring team. Whenever I have needed to use…read moretheir services they have been first class. My cats are always visiting their for one thing or an other.

A very friendly little vets' practice. Always there for your pets.read more

Choosing a vet to take your beloved pet to is like choosing a nursery for your kid. It has to be…read moresomeone you respect and trust, who you would feel safe in the knowledge that they were prescribing your pooch the right medicine. We took our little puppy Ollie to a different vets at first in a neighbouring village but didn't find them to be very accomodating when we needed them most; my pup was taken from his mum too early and had a lot of digestion problems. One night, in an emergency we called the Brannock Vets Surgery, when the pup was really poorly. They couldn't have been more helpful, telling us exactly how to deal with the problem. So they became my doggies new doctor! The surgery itself is small, with one treatment room and extensive area through the back. The receptionists are young and friendly, and always really sweet when my pup piddles in the corner every single time he goes there! The vet, Elaine, is just fantastic with the animals and puts them and the owners at complete ease. We even ring up sometimes just to ask advice and she's always happy to help. The surgery sells a small selection of pet food and toys too, which is handy if you want to reward your furry friend there and then for his bravery! Fantastic vet, can't recommend it enough!

This place has been looking after two of my boys now. They have taken care of my first boy all the…read moreway through his life and took care of him so well even through the worst of times. I have nothing but the highest of praise for the vets and others here and you should have no hesitation in taking your beloved pets here at all.

A friendly and very professional vet team who have been looking after my cat for many years. I…read morewould recommend Market Cross to anyone looking for a vet in the Dalkeith area.

Only my second visit here but they have to still get 5 Stars. Felt like their only valued customer…read more& advised how to save money. Even looking forward to the next visit in 6 months.