Very thankful to John Ferguson and his team for the wonderful care and help they have provided over…read morethe last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia when he was just 7 months old. We were referred to John last summer for a consultation appointment where he took X-rays and did the necessary investigations. The right hip was a candidate for salvage surgery, so it was arranged for Glen to stay over night at the practice and have his first operation the next morning. Glen recovered well after surgery and within 12 weeks he had a perfect right hip! He was coping well with having the one good hip so we let him enjoy life until we felt it was necessary to get the hip replacement done on his left side. This takes us up to April this year, when I noticed that Glen had started to show some stiffness. So along we popped to East Neuk to see John and it was agreed that it was time to perform the hip replacement. Eight weeks on and Glen has just had his checkup appointment and things are looking fantastic! Throughout this stressful and upsetting time John has been a complete hero; not just in terms of his expertise (which has obviously played the biggest part!), but also in how he has been so calm and reassuring. It really have me the confidence to stay strong whilst all this scary stuff was happening to my poor puppy. The reception staff are all wonderful and caring and always ready to listen to any worries/questions you have, even the stupid stuff. John was always there to talk to if you needed his guidance on anything. He even brought one of my appointments forward to give me peace of mind over something which was bothering me - turned out to be nothing at all, but he wanted me to be reassured so kindly squeezed us in a week early. They are all very sympathetic. It speaks volumes that Glen was desperate to get into the clinic today - he obviously has good memories of the staff there, as I literally have to drag him into our local vets!

I have nothing but praise for all members of staff at this practice. Barbara has care for all 4 of…read moreour dogs as well as 2 of our cats. Unfortunatly we now only have one cat remaining as the others have passed away due to old age. When the time has came for each animal Barbara and lately Hannah has handled the situation professionally. weeks after we have received a sympathy card from the practice each one hand written by the vet and each one naming our remaining pets as well as familly members. This practice also donates their time for free to various animal charities in the local area. Highly recomended.

Excellent vetinary practice that took care of my four cats before I moved away from the area. It is…read morea small surgery and you usually have to wait a while before you are seen but the staff are very friendly and clearly care about their patients. Lovely vets who remember my cats and treat them with care and attention.

A friendly and very professional vet team who have been looking after my cat for many years. I…read morewould recommend Market Cross to anyone looking for a vet in the Dalkeith area.

Only my second visit here but they have to still get 5 Stars. Felt like their only valued customer…read more& advised how to save money. Even looking forward to the next visit in 6 months.

yet again, terrible service and unreliable staff. Puppies in…read morefor 1st vaccination and chips. Not only did they not chip the puppies, they gave them the wrong vaccination and booked them in for 2 more and took payment upfront which i was very specific NOT to do! They did this because i sent someone in with the puppies due to work and they thought they could scam them! Terrible VETs and have been getting worse for years. i only used them as i ran out of time for vaccinations due to working lots and they were the only ones available for 3 weeks! not only did they do this, they quoted me 1 price then charged another! Ive noticed their online name is not their original business name. no surprise due to terrible reputation causing animals to get sicker or pass away premature!

Susan 1 Joined Robert…read moreYoung vet in Kelso after escalated prices and rudeness at Galedin. Galedin was bought out, all 7 practices , a few years ago..Unfortunately, VetPartners bought Robert Young too so VetPartners owns 11 vet practices in the Borders. They all use Galedin for weekend emergency. My cat was treated appallingly at Galedin in Gattenside and the young vet at Galedin in Berwick. If other people are fed up with exorbitant prices poor treatment, from vets taken over by big conglomerates , you can complain. The Competition and Markets Authority control monopolies and want to hear of pet owners complaints. Email general.enquiries@cma.gov.uk or phone 02037386000. You can also complain to VetPartners at enquiries@vetpartners.co.uk Galedin has gotten worse. I asked to speak to the person in charge at Galedin . Instead of talking, I received an ugly letter in reply which was so childish and nasty . I have this letter and anyone can see and judge for himself. One of tge vets who I complained about , actually wrote the reply. She should have stood back and let someone else, not involved in the complaint , to investigate and reply to me. Instead of listening to people and learning, they chose to bar anyone who complains. Contact the CMA . They can stop these monopolies and let competition come back.

When we first moved to the area, we didn't know anyone to get a recommendation from, so we went to…read morethis Vets not knowing any better. We had two dogs and one was displaying symptoms of Diabetes, sure enough, he had it, but instead of getting better, a week later, he was going downhill. Maybe they misdiagnosed? Went back to one of the senior vets, who was one of the owners, who made my dog yelp when he tried to take blood from his leg, (my dog has only yelped twice in the twelve years we had him, tough little buggar). This old sod was wiggling the needle around trying to find his vein. He had a very arrogant and uncaring manner too. Confirmed he had diabetes again, and no, there was nothing else wrong with him. That night, my dog was breathing rapidly and heart racing, and wasn't well. We went to another vet a bit further away who took one look at him, how he had a pot belly and hair loss, and how he was overnight and said 'I'm going to test for Cushings disease.' Sometimes dogs have diabetes and Cushings, although it is rare. He also said he was about a day away from dying. We never went back to Ryan and Calder and have heard from various dog walkers that they don't go to them and no one they know goes there, and now we know why. Have heard many bad stories about them; misdiagnosis and abrupt manner the main complaints, and it is not possible to list them all here.

This is the only vets I'll ever use. I am so happy with the service and treatment my pets have…read morereceived over the years. Not only are their animal skills excellent, the staff are all so lovely, reassuring and make you feel at ease. I've always had things explained to me and I trust them 100% with my pets, whether it has been routine jags or can in their final days. Thankyou all the staff for their great service.

From the owner: Independent Local Caring Friendly Veterinary Practice, Providing your pet with the Highest Standard…read moreof Service. Practices at Dundas St, Granton Rd, Lochend Rd Sth, Oxgangs Rd

Very friendly and helpful staff. They always squeeze us in and the prices are extremely reasonable…read more The best in the area IMHO.

Amazing! After having trouble keeping on top of my American Cocker Spaniel pups coat, we had her…read morefirst groom with Maude & Eddie this afternoon and I am so pleased. The whole experience, as a customer was great. I felt so at ease leaving my pup for her first groom, she has turned out looking fantastic and so smart. I was also offered so much advice and support! Overall, lovely owners, fantastic groom and service.

Having moved to the area just last summer we had found it really difficult to find a great groomer…read morefor our Cavapoo... until we found Maude and Eddie's. Andrew is absolutely fantastic! From the initial phone call through to the end of the first groom, we felt our pup would be in very safe, very capable, highly qualified and experienced hands. We were not wrong. Not only did Andrew take the time to gather key information such as vet details and any noteworthy medical information, he also took every opportunity to ask about our expectations from the groom and the kind of cut we were looking for. Our pup usually cries the place down whenever we leave her but she didn't make a sound when we left her with Andrew. The price was very reasonable and we have paid far more for truly terrible grooms by comparison! The final cut was exactly as promised and we were delighted with the outcome. We gladly made our next appointment and booked in our Labrador for a groom too!

Unfriendly receptionist, ignored elderly chap when he was talking to her. Vets don't listen to…read moreowners, treated pet indifferently. Just a money making machine. Definitely not going there again and wouldn't recommend to anyone.

I used to live across the road from here and it was nice and handy for me. It is a nice clean…read morebuilding, easy access, has a car park. The staff are always friendy and they looked after my guinea pig well when she was having trouble birthing. My daughter used to love how they would call out the pets name and our last name. A wee bit pricey but it was handy for me. And was always great if I had forgotten to buy pet food from the pet store in an emergency, even though it was more expensive.