MY Experience. This…read morereview is not to discourage future customers but simply to voice my frustration and give light to future customer that might come across the same situation. I brought a 90's Padres Jacket for a cleaning service, It already had some wear and tear as show in the first 2 photos and I just wanted a clean up. I was charged the $85 service BEFORE receiving said service and the gentlemen inspected the jacket to review its materials to see if it would be compatible for the service as the use chemical and solutions to clean jackets. I had to sign a paper before leaving it allowing the company to save themselves in a dissatisfied customer situation. The quote was 4-5 days, I waited a week. Finally got the call today and was shown my jacket and god this is not the SAME jacket. It was basically frickin destroyed?! The guy started explaining what had happened and that my jacket turned out to be synthetic leather and that those kinds of jackets don't do well in the cleaning service. My first thought is: IF YOU KNEW THIS WAS SYNTHETIC WHY NOT VOICE THAT, IF YOU KNEW IT WOULD NO DO WELL IN THE CLEANING WHY NOT HIGHLY OPPOSE IT??? IF YOU SAW DURING THE PROCESS IT WAS DOING MORE HARM THEN GOOD WHY NOT CALL THE CUSTOMER FOR A FINAL APPROVAL??? I didn't say a word, just thank you and have a nice day. In all honesty I am completely frustrated, this jacket isn't one you can find at your nearest store, it can't be easily found on the internet it's a rare jacket and I was really excited to wear it. The guy at the countered joked talking about how crunchy it came out and that "he didn't even want to fold it because it might rip and tear more??" I will take some accountability, it's my first time with this kind of jacket and I am personally not too educated on leather jackets but if i'm going to leather shop and I was asking question prior... EDUCATE ME BIG BROOO LIKE WTF?! anywho i'm done. F service, they care more for profit then the care of their customers garments. probably will ever come back :/ dang shame tbh.... i was going to be the flyest person in petco stadium smh.

Decided to visit this store to purchase our sailor a new leather jacket. You can park on the…read morestreet, for free, and the place is a bit unassuming, as it looks as if it may not have a large selection, but we did discover otherwise. The lady behind the counter was very accommodating and after he found the right coat, they did have a military discount, which was great. I would recommend checking them out, as the prices are very fair.

Everyone was helpful and great attitude Great selection of hats , boots and great hat shaper.read more

Really good at reshaping cowboy hats and will insert foam if you need it to fit your head, they…read moresell lots of selection of western wear items. They even sells feather for cowboy hats.

The lady was absolutely wonderful!!! She trimmed my curtains and it was done the same day and…read moreextremely Reasonable pricing!!! I would highly recommend her services!!!

Excellent workmanship. Timely and professional. Couldn't ask for better service. Highly…read morerecommended.

Leather goods made onsite. Other businesses in the area buy their merchandise from the owner…read more Excellent experience shopping here. Best your going to find in all Tijuana. The owner is truly a craftsman of yesteryear. Come here. You will not be disappointed.

He has moved to work from home but still stops by the parking lot in midway by his old store on…read moresaturdays to pick up shoes . I broke my expensive Christian Loubuitons heel and was amazed how he repaired them to where you couldn't even tell . They were my favorite boots and wasn't sure he could fix them and he did . Hugo is truly the best! look for his facebook page leather magic to see his info

was looking for a local cobbler and thankfully I found this place! the whole process was easy and…read moreseamless and the quality of work is unmatched for the value. as my first cobbler experience they broke down what I needed and more! amazing service. here's some before & after pictures of my shoes that I gotten fixed. Will definitely come back! Thank you guys.

He has had our purse since June and keeps saying it is storage and giving us the run around. He is…read morelying every time we call to get the purse. We will be filing a police report next week if is not able to return the purse. The work has also been paid for already as well. Would not reccomend to anyone.

Last Christmas, I went looking for a holster for a set of garden clippers to give as a gift. Most…read morethe hardware stores had a nylon or lower quality option, but it seemed a good opportunity to find something durable, aesthetically badass, and in support of local business. Puppy answered the call and finished the project on an accelerated timeline so I could get it under the tree in time. A lot of care went into the design (style, function, repairability) and I couldn't have been happier with the quality. There is something especially good to be found here. I'll be coming back for a guitar case down the road.

I'm pleased. I dropped off a purse with a damaged strap and picked up said purse with a mended…read morestrap within a week. Although they weren't done by the initial schedule they forecasted, I wasn't in a rush so the key for you is to be patient and just let them do their thing. They were prompt in updating me with the whole process so I had nothing to fuss about. The next time I have a wardrobe malfunction, I will be back.

Service is always great!…read more I came in to have my Danner boots worked on. I had one pair re soled. Came out great! Like a new pair of shoes basically. The second pair is having its leather conditioned, softened, cleaned and shined.

I've been looking for a good local leather shop recently. Came across this business and read the…read moregreat reviews.. unfortunately it was a huge disappointment.. don't waste your time or money!! I brought the bag in and we looked at what the issue was.. the thread was coming undone where the strap was being secured to the bag.. we agreed to put in a single black rivet on each side to match and secure the strap.. told me it'd be about 15 minutes. I came back and he put in three on each side which was a bit strange.. I noticed they were uneven and they even scratched the front of the bag under the flap.. talked to him about that then he apologized and tried to buff it out.. paid the man and walked out because I was already upset about the quality of work done.. on the way out noticed that he actually spliced the leather on the side right where the stitching was coming undone so now it's even worse than before because that entire piece of leather is no longer securing the strap.. almost the same exact issue I came in to solve but worse because he would have to fully take it apart to fix it.. seems sneaky to me.. just felt like they were trying to get more money out of me and the job he did do was very inadequate .. definitely no pride in their craftsmanship... got my money back and said I was going somewhere else! very upset because I'd like to regularly support local businesses... went in there based on the great reviews they had specifically about their craftsmanship no matter how small the job. makes you think about going to bigger companies with actual standards... if zero was an option, I'd put that instead..

Repaired my WWII binocular case. Excellent workmanship, good customer service and reasonable price.read more

Shop owner was incredibly helpful. I got a holster off Etsy and I needed to make some straps and I…read morehad no idea what I was doing. He helped me find a all the pieces I needed, he cut them to perfect size, even left me with some leather conditioner so I could make my project shine. There's no way the project would have turned out so nice without his help. His attention to detail and over the top service was second to none. Will do business with again!

I searched on the Internet for a leather shop because I had some wrist bands that need to be…read morecustomized. Dean was very courteous, meticulous in his craftsmanship and overall a nice guy. He satisfied my request in a timely manner and I'm very pleased with the work.

Great selection of boots and leather goods. We were actually looking for guayabera's and we were…read moreable to find one for our son but they had some limited sizing. Sounds lively inventory shifts a lot so would go back to see what is new.

The customer service was impeccable. Literally felt like I was being helped by family. The…read moreselection was great. I purchased two pair of boots for my daughters. Great quality and I was taught how to clean the boots so they always look new.