MY Experience. This…read morereview is not to discourage future customers but simply to voice my frustration and give light to future customer that might come across the same situation. I brought a 90's Padres Jacket for a cleaning service, It already had some wear and tear as show in the first 2 photos and I just wanted a clean up. I was charged the $85 service BEFORE receiving said service and the gentlemen inspected the jacket to review its materials to see if it would be compatible for the service as the use chemical and solutions to clean jackets. I had to sign a paper before leaving it allowing the company to save themselves in a dissatisfied customer situation. The quote was 4-5 days, I waited a week. Finally got the call today and was shown my jacket and god this is not the SAME jacket. It was basically frickin destroyed?! The guy started explaining what had happened and that my jacket turned out to be synthetic leather and that those kinds of jackets don't do well in the cleaning service. My first thought is: IF YOU KNEW THIS WAS SYNTHETIC WHY NOT VOICE THAT, IF YOU KNEW IT WOULD NO DO WELL IN THE CLEANING WHY NOT HIGHLY OPPOSE IT??? IF YOU SAW DURING THE PROCESS IT WAS DOING MORE HARM THEN GOOD WHY NOT CALL THE CUSTOMER FOR A FINAL APPROVAL??? I didn't say a word, just thank you and have a nice day. In all honesty I am completely frustrated, this jacket isn't one you can find at your nearest store, it can't be easily found on the internet it's a rare jacket and I was really excited to wear it. The guy at the countered joked talking about how crunchy it came out and that "he didn't even want to fold it because it might rip and tear more??" I will take some accountability, it's my first time with this kind of jacket and I am personally not too educated on leather jackets but if i'm going to leather shop and I was asking question prior... EDUCATE ME BIG BROOO LIKE WTF?! anywho i'm done. F service, they care more for profit then the care of their customers garments. probably will ever come back :/ dang shame tbh.... i was going to be the flyest person in petco stadium smh.

Decided to visit this store to purchase our sailor a new leather jacket. You can park on the…read morestreet, for free, and the place is a bit unassuming, as it looks as if it may not have a large selection, but we did discover otherwise. The lady behind the counter was very accommodating and after he found the right coat, they did have a military discount, which was great. I would recommend checking them out, as the prices are very fair.

Bad customer service. Not a single greeting nor eye contact from either male employee.read more

I damn near wrecked my Stetson Open Road Deluxe Natural. After the show I set it down in the corner…read moreof the room I was performing in and broke down my gear. When I went to get my hat a while later someone had moved it to the floor (yikes) and a plastic cup of Coke had apparently slipped off a window sill above and dumped its contents into my upside down hat. By the time I got there the Coca Cola had been drip drip dripping through the top of the upside down hat and puddling onto the floor. I about threw up when I saw it. I may have said some bad words. I ran to a sink to try and rinse out the horrible brown stain right on the front crown but the damage was done. I thought my negligence had destroyed a $300 hat. That's when I found El Centenario in Chula Vista. They delivered. They washed it, reshaped it, and stiffened it to Stetson factory standards. All for $50. Couldn't be happier. If you wreck your had, trust them with it.

We got a patch on our work cap Excellent job…read moreHighly recommend! Will come back for other sewing services.

The lady was absolutely wonderful!!! She trimmed my curtains and it was done the same day and…read moreextremely Reasonable pricing!!! I would highly recommend her services!!!

Leather goods made onsite. Other businesses in the area buy their merchandise from the owner…read more Excellent experience shopping here. Best your going to find in all Tijuana. The owner is truly a craftsman of yesteryear. Come here. You will not be disappointed.

was looking for a local cobbler and thankfully I found this place! the whole process was easy and…read moreseamless and the quality of work is unmatched for the value. as my first cobbler experience they broke down what I needed and more! amazing service. here's some before & after pictures of my shoes that I gotten fixed. Will definitely come back! Thank you guys.

I purchased the deluxe leather repair kit last year in July, 2025 and restored the seats in my car…read morein August. The damage was an L shaped tear on the back cushion and wear and tear on the bolster of the driver's seat. Following instructions, the repair looked great. This is a hobby car and used maybe a couple of thousand miles/year. I noticed this summer both areas were tearing apart, and now they both look like they did before restoration. The repair compound has completely come loose. Very disappointed in the long term results. One positive is the color match is great: after dying, the seats looked terrific. I have ended up getting some seat covers for the car. I would not recommend this kit for long term use

I ordered a custom belt from Eric but needed it in less than a week. He was able to get everything…read morefinished in time and the price was reasonable too! He is super knowledgeable and makes high quality goods. I would recommend this place to anyone who wants to buy good stuff and is willing too pay an appropriate price.

He has had our purse since June and keeps saying it is storage and giving us the run around. He is…read morelying every time we call to get the purse. We will be filing a police report next week if is not able to return the purse. The work has also been paid for already as well. Would not reccomend to anyone.

The strap on my favorite purse broke and I was determined to get it fixed. I looked up shoe repair…read moreplaces because the place I used to go to in La Mesa is no longer in business. I found Bonita Shoe Repair on Yelp and immediately drove there. The lady at the front greeted me and she was friendly. She let me know what they could do to fix it and gave me the timeframe to pick it up. I got my purse today, right on schedule, and oh I'm so happy to have my favorite purse back, good as new. I will definitely be back for all of my shoe and purse needs.

OMG! My review is wayyyy overdue! (About a year) I thought I…read morehad one posted once I picked up my Harley Davidson boots! I've put some miles and smiles on my tall leather HD boots. And began to notice my soles would slip from the ground especially when I would start reversing my bike into a parking stall. Although I'm not at all a gravel type kinda gal- but the slightest ricks on pavement would freak me out while pushing my bike back into a stall. Not trying to lose control of my custom painted motorcycle while looking cool, ya know? LOL I've heard so many great things about Bonita Shoe Repair, but, I wanted to see their past reviews on re soling motorcycle boots. Although the one I read, think it was from Yelp- wasn't as current- but, when I made a post on my socials for recommendations- plenty of my friends in the moto community spoke highly of BSR. I didn't wanna buy a new pair. Not that cost was an issue. It's just that would mean I would need to literally break into new leather. And I didn't wanna do that! When I walked in and met Erica- she was amazing! We chatted for a bit and she showed me two types of motorcycle soles. She had the Vibram catalog and I preferred a sole with some meaty tread. I dropped off my summer motorcycle boots and wasn't in a rush for pick up, since I had a pair of winter insulated motorcycle boots at home. The price was very reasonable- about $100?, if I remember correctly. Erica sent me a text the day before the suggested pick up date, and asked if this other date would work. Which was fine with me, for the lil delay. Because like I said, I wasn't in a rush. But, the fact she communicated with me in advance and apologized for the delay, goes a long way. Definitely satisfied with the service. If memory serves me right- I saw a car cover at the shop that they were walking on. And I could swear, they even fix back pack zippers? But, definitely call ahead for other services they could provide! Thank you so much, Erica!

I've been looking for a good local leather shop recently. Came across this business and read the…read moregreat reviews.. unfortunately it was a huge disappointment.. don't waste your time or money!! I brought the bag in and we looked at what the issue was.. the thread was coming undone where the strap was being secured to the bag.. we agreed to put in a single black rivet on each side to match and secure the strap.. told me it'd be about 15 minutes. I came back and he put in three on each side which was a bit strange.. I noticed they were uneven and they even scratched the front of the bag under the flap.. talked to him about that then he apologized and tried to buff it out.. paid the man and walked out because I was already upset about the quality of work done.. on the way out noticed that he actually spliced the leather on the side right where the stitching was coming undone so now it's even worse than before because that entire piece of leather is no longer securing the strap.. almost the same exact issue I came in to solve but worse because he would have to fully take it apart to fix it.. seems sneaky to me.. just felt like they were trying to get more money out of me and the job he did do was very inadequate .. definitely no pride in their craftsmanship... got my money back and said I was going somewhere else! very upset because I'd like to regularly support local businesses... went in there based on the great reviews they had specifically about their craftsmanship no matter how small the job. makes you think about going to bigger companies with actual standards... if zero was an option, I'd put that instead..

Repaired my WWII binocular case. Excellent workmanship, good customer service and reasonable price.read more

Shop owner was incredibly helpful. I got a holster off Etsy and I needed to make some straps and I…read morehad no idea what I was doing. He helped me find a all the pieces I needed, he cut them to perfect size, even left me with some leather conditioner so I could make my project shine. There's no way the project would have turned out so nice without his help. His attention to detail and over the top service was second to none. Will do business with again!

It's super hard to find good craftsmanship and great folks that make 'em these days, but Dean at…read moreHideaway is all of the above and more! I went in today last minute shopping for my husband's 3-yr anniversary gift. Dean helped me think of the perfect design for my husband's gift and stayed late just to get it done today. My husband is a low key, minimalist type guy, but loves great craftsmanship and things that can be passed down from generation to generation. He's beyond stoked with his gift! We will def be back in the future. Thank you so much for all your hard work! It's truly appreciated!!! :)

Great selection of boots and leather goods. We were actually looking for guayabera's and we were…read moreable to find one for our son but they had some limited sizing. Sounds lively inventory shifts a lot so would go back to see what is new.

I want to thank the owners of the store for providing an exceptional costumer service. Es mi…read moresegunda vez visitando la tienda y venía buscando una hebilla vaquera, salí con una hebilla muy bonita y con dos cinturones de muy buena calidad! Aunque el lugar es pequeño ellos tienen una gran selection de ropa, calzado, sombreros, y accesorios para los que nos gusta la onda vaquera. I want to point out the costumer service, they are friendly and willing to help out, that in itself adds to the great Value for my purchase. I will come back for sur