When he couldn't address my issue regarding my cracked windshield, he found someone who could, and…read morewent out of his way to help me out. Really impressed!

After throughly researching on Yelp and Google for a good repair shop, I finally came across JBI…read moreAutomotive. I sent a message on Yelp and Jerry was very responsive and helpful. His prices were fair and he answered all of my questions. I love how honest he is and how he called me to provide updates. He didn't have a part in store for my oil change and called me to provide me with the option to go elsewhere or wait until he could get a new part. I decided to wait because I trusted him. I had a service B performed on my Mercedes and asked that he also check my entire car to see if there was anything else that needed to be repaired. He later called me, found that my rear breaks were worn and provided me with a quote of the cost and I asked if he could replace them. On the day I picked up my car, Jerry was very friendly and took time to explain everything to me and even helped me replace my car license plates and put on my registration sticker. I highly recommend him if you're trying to find a diligent, honest and patient mechanic. I will continue to bring my car back to him and recommend him to my friends and family. Thanks so much for everything Jerry!

"Nick is the kind of manager who makes you feel genuinely at ease. He takes the time to explain…read morewhat's going on with your car instead of talking over your head, and he treats you, especially women, who too often get brushed off at auto shops, with real respect and patience. It makes a huge difference to walk in somewhere and not feel talked down to. Thank you, Nick!! JoAnn T.

I took my car to them after finding the negative post on the battery loose. I replaced the bad post…read moreand I continued to have problems with lights on the dash going on. They determined that the positive post needed to be replaced. They say they rad a digonistic test to determine the positive post was the problem $200.00 dollars later. Two days later I started to have lights on the dash. Today I took it back to them after I found both posts were totally loose. They refused to refund after I showed them how loose the posts were.What repair shop would make a rookie mistake by not checking that the posts were tight. They sure had no charge using a diagnostic device to replace a obvious, first place to look (battery post) . So if you want to pay $200.00 for a battery post this your go to garage, not mine The managers aid if I wanted my money back he would take the post they put on off. Cheap shot

I was able to bring my car in after requesting information. I told him what was wrong with the car…read moreand Jay was very thorough on what the issues were with my car. I didn't feel intimidated. I was very comfortable. He gave me an estimate of the cost before he worked on my car. The rear brakes with calibers were replaced, front sway bar links, lock actuator, washer pump, oil change and filter. There was a quick turnaround on the time for the repairs. I was very impressed. I would highly recommend this auto repair shop. The pricing is very reasonable and the service from start to finish was excellent. Highly recommend Jay's Integrity Auto Repair. Thank you!!!

Finally mechanic who Knows what he's do! Tells you exactly what's wrong and a written statement…read morebefore the work. I feel so safe with my Grandson 5 hours away in School. I can trust Jay to take care of him and reasonably priced and fast work! Thank you for watching out For Nick, Jay. Much appreciated

Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

Had a great experience today at Elmgrove Auto. Tim, the owner was honest and transparent and gave…read moreme a fair price on replacing my Acura's breaks. Plus the job was done a day earlier than expected. If you have had bad experiences elsewhere, give this place a try. You won't be disappointed! I'll definitely be back. Elaine Gates, NY

Verb's is the First shop we came to when we first moved here ... and we have been pleased! All…read morewe've needed so far are oil changes and we are always happy with the service! They are quick and very reasonably priced. I know they have a drop off option which is always helpful, I'm sure, for those times when you can't sit and wait for your car to be serviced! The staff I've met are very approachable and easy to talk to.

I exclusively take both of my vehicles for service at Vern's even though its about 20 minutes out…read moreof my way. I live downtown and he's in Chili but the peace of mind I get by having my auto repairs done there is worth it. Not only is he honest with you and up front about everything- from keeping repairs timely and estimates accurate, but after my car has been up on the lift for a certain job, Vern can tell me what I'm going to need to fix two months, 6 months, etc. down the road. This minimizes surprises and allows me to plan ahead a bit for car repairs. If you're looking for a new mechanic, you can't do better on the Rochester area than Vern's auto.

This location is amazing! As a single female with no ideas of how cars work, this place is honest,…read morefast and very responsive. I recommend these guys to anybody that I know, who iis looking for a great mechanic! I have been a customer for 5 years and he always has time for me and my issues, small and large. Never tells me I have to do anything on my car that is not necessary.

Deke and Gus have not only been our mechanics for several years now but have become good, trusted,…read morefamily friends. Deke goes out of his way to accommodate customer's needs and with 4 cars in the family, they always make us feel like a priority. He has often offered to drive us home and will scold me if I call an Uber to get back to work (haha) He makes sure out young adult sons have safe cars and prioritizes their safety - which is invaluable. We have brought cars we considered buying to Deke to look over and he always gives honest feedback. We bought a used car from him and have been thrilled with it for several years now! I trust them implicitly and will remain loyal patrons for as long as we live in the area! Their prices are more than reasonable and we value their hard work, communication and pricing. Good, GOOD, honorable people.

Tony's was able to fix our noisy muffler and save the cost of a replacement. Whew! We didn't need a…read morebig bill right now.

I had my mother's Mercedes, that I cherish, inspected here and they did a great job and really…read morefast! They seem very reliable and efficient! I'll be back there when I need something done, for sure!

I see from another review that Scott has been the manager at this location for years. He took my…read morename and number when I called to set up an appointment (he was busy) and I was pleased when he returned my call promptly. My appointment for a repair was honored and I was very satisfied with their service. When it comes to buying tires, they'll be my first choice.

My daughter brought her car there for 2 new back tires on Friday. By Saturday one of the tires was…read moreflat. Being a holiday weekend there was no one to call until Tuesday. It had been 5 days and she has to pay for a Brand new tire again because there was a small hole in the side wall of the tire. They told her that she declined the warranty when she booked the appt. Wouldn't recommend

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!