As far as what is being sold here I would give 5 stars because I love Kohl's. Three stars is a…read morereflection of the customer service. I was staying one night in Flagstaff on a drive from California to Tennessee. I needed pants as the ones I had ripped the night before. We went to Kohl's shortly after they opened and needed to make it a quick stop before we drove 8+ hours to our next stop. Upon entering the store I found the women's department easy enough but at first could only find the section for Levi jeans. In the Levi's area I found a pair of Lauren Conrad pants but couldn't find the area where those came from. I love the Lauren Conrad collection so it is where I wanted my pants from. After wandering the women's section with no luck I had to venture pretty far across the store before I finally found an associate. She pointed me to the right section. I picked out two pants to try on and within two or three minutes I was ready to go. I went towards the check out counter. The women who had guided me to the Lauren Conrad section told me to line up and the one associate on the register would assist me when she was done with another guest. My husband commented to me that the guest she was helping had been trying to make a return the entire time we had been there. At this point at least 10 minutes. While we waited the cashier eventually had to call for a supervisor or manager to complete the return. Again, we were told keep standing in line and the one cashier will help us when she's done. At this point we have encountered two other employees but neither one jumped on a register to help us leave quicker and give us a better experience by prioritizing our time over go backs and whatever else they were doing. Finally, it's our turn at the register. It turns out one of the pairs of pants I picked out didn't have a tag. The cashier was kind enough to ask if we were in a rush and I said that yes, we were since we had a very long drive ahead of us. She said she would have to call someone for help with the pants. Had we been helped by another associate when we first got in line waiting for the price tag assistance would have been fine. But, due to how long we had to wait because they insisted on keeping one person on the register we had to then pass on the second pair of pants and leave. I hope in the future they can consider prioritizing guests over other duties.

The manager, Karen, is the rudest , worst person I've ever dealt with in service . I canceled my…read moreKohl's card I had since 2003. Kohl's overall is terrible now as they manipulate you into opening a visa credit card and cancel your kohls card . Karen charged over to the register and deleted all my discounts because I wouldn't open that credit card account . I left 300 dollars worth of clothes on the counter because I refused to use my own credit card which would yield none of my discounts . They're pulling a racket !

Love this place! So many cute boutique shops, and everyone who works here is genuinely kind…read more I got sone earrings from a store on the 2nd floor, and a pink sweater from the store below.

Super cute place. Very much for the younger crowd. Y2K style clothing and accessories. The vibe is…read morevery fun.

The Flagstaff Mall is one of my favorite malls. They have a good selection of stores to choose…read morefrom. The mall is clean and well organized. The employees and service are good too. I definitely recommend this mall.

I was sad to see that Barnes & Noble, previously located on Milton Road in a large solo building,…read morewas no longer there on a recent trip to Flag... However, when I learned that they moved to Flagstaff Mall, I decided to take a trip there one afternoon with the kids. We went to Barnes & Noble as well as a handful of other stores. As others said, this mall leaves a bit to be desired with lots of empty retail space, but we managed to enjoy our time there. Pros: -There is plenty of parking surrounding the mall. -The location is easy to access and it is right across the street from the Harkins movie theater -There is a decent food court -The mall offers a handful of stores that were appealing to me and my kids including B&N, Famous Footwear, Lids, Bath & Body Works, Foot Locker, GameStop, etc... -There are also some kiosks, cell phone stores, etc... As mentioned above, the cons are really that it's a very small mall with empty space. There also seemed to be some shady characters hanging around, but I think you get that with most malls these days.

Very cute clothes! Bought a couple of things today. Will definitely look at purchasing more!!read more

From the owner: Keeping your closet up to date with the newest styles! Hunt & Leroux is the modern woman's fashion…read moredestination. Shop our amazing collection of clothing, shoes, handbags & accessories!

Nice and helpful staff. good selection of Birks. The store…read moresmells amazing like new leather.

Awesome staff and great selection of clothes and shoes and accessories! Shopping hours and days are…read moreaccommodating.

Very cool store located in a shopping center with several stores that are indoors- great for…read morebrowsing when the weather outside is not great Lots of clothing and accessories - great place to find gifts - I found myself a cute shirt with a flagstaff design! Cashier was so friendly

Been here a couple of times, and each time staff is extremely friendly, and helpful. I purchased…read moresome gold dipped mountain earrings and a gold dipped mountain necklace, which I love. They have reasonable prices too. Great shop. Nice clothes, jewelry, and gift items.

I love this store and this time We notice the positive attitude from the manager and only employee…read moreat the moment even thought she was busy she really try to take care of all of us the customers inside the store . (Only 15 allowed inside the store ) . There's a lot of bohemian,hippie and beautiful stuff . So if you are into crystals,incense and bohemian clothes this is the place also the prices are pretty good and you would find unique pieces

Cassandra at the El Paso location in celo vista all went above a beyond and was so patient and…read morehelpful! she's my favorite kind of person and made my 3 year old sons day better even when he was crying in the store she took the time to help cheer him up !

A real Old Town. Not a fake or cheesy version because it's a genuinely active and bustling part of…read moretown. Flagstaffians are EXTREMELY FRIENDLY. Much of the architecture was reminiscent of Louisiana. Great spots to kick back and savour.

We came across this really fun spot in Flagstaff. You can shop for clothes, grab coffee, have some…read moredessert, and even get barbecue. Feels like it's mostly for college students to hang out. When you walk in, there are shops for clothes, coffee, and desserts. Then downstairs, there's the Basement Marketplace with more clothes, accessories, and a BBQ place. We wanted to try the barbecue, but they didn't have beef brisket, so we didn't. Overall, it seems like a cool, lively spot for students to hang out and shop, definitely worth checking out if you're in the area.