The team at ATT in Mayfair solved a wireless connection problem that the help line technicians…read morecould not! Friendly, knowledgeable and efficient ... after running into total frustration elsewhere, you came through, I can't thank you enough!

Layla is absolutely wonderful, so sweet and helpful! Her service was amazing! I would love to come…read morework with her again!

Today I had a problem with my phone. The young lady who helped me was fantastic!! She was the only…read moreemployee present a at first and the were at least 3 customers present. Regardless of the number to serve she did an absolutely fantastic job. She was able get my phone working again. The whole time that she spent moving from customer to customer she maintained poise and her composure. You are fortunate to have such a wonderful employee. My profession was as an orthodontist and I know how important good customer can is. Valerie. is a gem!

Terrible customer service. Sat there waiting for an hour with none of the workers acknowledging my…read moreexistence. Had to walk out and go to a different Verizon store after waiting for an entire hour with no help in sight.

Outstanding customer service with a friendly staff. Thank you Jay for fixing my phone. Before I…read morewalked into the store I had wasted 2 hrs on the phone with tech support. Jay was knowledgeable, friendly and SO very helpful.

Laurin Lee was totally amazing. We had to upgrade two phones, two lines/plans and an iPad, we are…read morenot savvy and my wife has the shakes/tremors, so Laurin's help and guidance was 5 Star. Fantastic representation of T-Mobile. Totally recommend this store and this mobile expert: LAURIN!

Sonia helped me add my phone to an existing line on Christmas Eve and was super calm, cool and…read morecollected under pressure. She literally had to call my phone provider because they gave me the wrong account number 3 different times before she called. She on top of that, was with us for an hour. She literally was the best person to deal with at the store, went over rates before adding me to a line, gave a detailed explanation of any charges that will be added before adding the line. This is something in itself I will state, she was extremely nice about and broke down well. If you're reading this. Thank you Sonia, i left a review here and through cricket.

Update 8/11/25:…read more Issue 1: Thank god for asurion because I would have never gotten my diagnostic fee back without Kadrian the case manager. Kadrian reached out to the owner of this establishment about refunding me and they denied to refund me without an explanation even though they didn't give me a diagnosis as to what was wrong with my PlayStation 5. Issue 2: Which brings me to my next issue, I just found out that Ubreakifix, upon putting my unit back together, they didn't 1. Put my side plate covers securely on and 2. They forgot to put the power button back in the unit. I have taken my claim up with Kadrian the case manager and he is reaching out to the store owner once again to "rectify" the unprofessionalism and lack of detail and will get back to me. If I have to escalate this further, I will. This type of business is quite atrocious. Issue 3. I have never seen anything more unprofessional in my life. Conclusion: I would try your luck somewhere else because this business is not honest nor professional. Come here at your own risk. 7/28/25: The customer service was professional and pleasant. However bringing my ps5 slim in due to a surge issue was different. Even though it's posted they can repair the issue or at least find the issue through professional troubleshooting. I ended up paying a $60 diagnostic fee without any clue as to what is going on with my ps5. It was a "sorry it's beyond my troubleshooting capabilities", which is in and of itself a letdown. I could understand not being able to repair it, but not being able to troubleshoot the issue and having the unit for 3 days is a bit much, but then again.. this is from the customers POV. Can't say I'm satisfied, but who would be considering the outcome.

Needed to get my Iphone fixed and got an appt for 6:30 PM. Arrived early and the staff, Scott,…read moretook care of me even though I was early. He had it fixed in an hour (actually went out of his way to get it done seeing how they closed at 7 PM). Really great service and I would recommend this company without pause. Scott was super helpful and pleasant to speak with.

Everything Great Customer Service and Direct Communication…read morein assisting customers 10/10

I wish I could give ZERO stars. DO NOT GO TO THIS BUSINESS. I payed 300 dollars for a new iPhone…read morescreen to only be given a faulty non-Apple screen that has messed up my iPhone beyond repair. My phone now turns black for hours at a time, freezes very 5 min, and is absolutley wrecked. this place is Bogus. I knew I had a bad feeling when I got my phone back, there was a pop-up on the screen that said "Accessory not supported (or something similar)" And the guy snatched the phone out of my hand and pressed buttons to make it go away. And basically f***ed my over to send me on my way with a broken phone. I'm so pissed off. DO NOT GO HERE I REPEAT DO NOT GO HERE. *plus: right when I walked in, the guy working hacked the biggest loogie known to mankind. Talk about customer service!

Great store with a great staff! Always clean and fair with prices. Can always count on them to take…read morecare of you.

My agent Thom always very graceful and always looking for to seeing me and making sure that all my…read moreneeds as a customer are well taking care of hope he stays there for ever thank you Thom Smith

Sling TV was double charging my bank account. When I noticed it and contacted them they refused to…read morereturn my money. My emailed was hacked and I had to change it but Sling kept both accounts. When I explained to Ann what happened she refused to refund my money.