Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

Very understaffed, expect long waits. After they shut down a bunch of the smaller locations over…read morethe last few years, the remaining stores are much busier, so every time I've been recently, I have been advised that there would be an hour long wait. The staff is friendly, but they are overworked and overwhelmed.

If I could review T-Mobile @3432 Kennedy Blvd,Tpa leaving without a I would. 8/6/2025…read more A female rep ( just had moved here from MI) told me that this was the last week that I could get a "Free Samsung Galaxy 8 Watch Phone with Falls Alert Protection" as I had told her I was looking for one for my wife who has Parkinson's. She said that I could get 2 of these watches Free + a reasonable monthly fee+ *Insurance that she said I could drop in *3 months. Turns out these watches DO NOT signal for 911 when you fall. I had a bad fall & it didn't call 911. Our Monthly T-Mobile bill has doubled randomly with multiple charges of $1. Spoke to a Supervisor who said it would take $700+ to pay the balance for the 2 "free watch phones" or she said, "Maybe you could sell them online". To say that T-MOBILE has had a serious decline in the 14 years we've had them is an understatement. Calling their Corporate office in "Bellevue, Washington today. T-MOBILE is not a member of BBB, however their complaint rating is " 1.83 in negative ratings of which they have thousands. "If something seems to good to be True.. it is probably NOT True. Walk on by

I have been nursing my old iPad Mini along for the past year as it has been unable to do any more…read moreApple iOS updates. I finally brought it into the store to see if anything could be done. I did not have an appointment for the Genius Bar, but the guy in the front took my info down, and told me it would only be about half an hour. I wandered off, and in about 10 minutes, I received notice that my appointment was ready. The guy helping me was super thorough and knowledgeable. He confirmed what I already knew - that my iPad needed to be replaced with a new one. Fortunately, I could get a trade in amount of $190, so that helped substantially with purchasing a new one. The apple "genius" (maybe Andrew?) ordered my new iPad mini, went and got it, took my payment, deactivated my old one, set up my new one, and scrubbed the old one. Altogether it took less than an hour and I was on my way, easy peasy. I don't use their services often, but it's nice that they are available if I need to.

We purchased a new phone at the Apple Store and also bought the "premium" Belkin UltraGlass 2…read morescreen protector for $30-40. We were told it comes with a warranty and free replacement. Within 4-5 days of normal use (the phone was never dropped or damaged), the glass developed cracks. For comparison, $9 multi-packs from Amazon typically last us months without issues. Then the real frustration began. The store told us the warranty is not handled by Apple but by Belkin. That means filling out a lengthy online form, waiting nearly a month for processing, then another week for shipping. It has now been almost two months since purchase, and we've been walking around with a brand-new phone covered by a cracked screen protector. Extremely overpriced, disappointing durability, and a warranty process that is slow and impractical. I would not recommend buying these screen protectors at the Apple Store. Ordering from Amazon is far cheaper and far less hassle.

I had the pleasure to buy a new phone from this store they are very professional and off good…read moreprices. I have miss Yasmin Help me she was a pleasure to work with definitely recommend coming here.

I came here and got both my phones glass repaired here in Tampa... very reasonable and professional…read moreplace! They had all supplies available and barely any time waiting... even with my phone which is actually one of if not the best on market.

Had an old iPhone screen replaced. Neat and tidy. Fixed it while I waited. I was really surprised…read moreat the fact that he had it in stock and how quickly it was installed, in About 30-40 minutes. Very impressive little place. Tell Javier I said hey!!

Excellent service, quick, fair price, managed expectations well and provided valuable information…read more Will definitely come back if needed. Highly recommend.

My SIM card disconnected while in a lecture at USF. I went to Cell City 813 because I saw it's good…read morereviews and did not have the proper resources to fix the phone myself. I went into the shop and was out within 5 minutes. The service was great and the guy who fixed my SIM card (for free, no scams) was great. I recommend that USF students go here for their phone fixes because of the close proximity to the campus, great customer service, and student discounts they give.

Family owned business, super helpful with all my questions. I went into purchase a new phone for…read moretravel and prices were extremely competitive. Definitely recommend if you are in the area!

disclaimer: i wasn't actually assisted through a service here, but i had a peerless experience…read morevisiting this location with excellent floor management. i have no idea what his name is, but a man greeted me immediately after i signed in on the tablet. he saw my bag of equipment and asked if i was there to drop off or exchange the equipment only or if i needed anything else. i told him i only needed to drop it off. he kindly and patiently let me know that all of the employees were assisting customers with mobile service, that most of the people in front of me were also mobile customers, and that the wait would likely be longer than an hour. he suggested a spectrum drop-off point at a nearby ups store less than 10 minutes away as an alternative. we left and had the equipment all packed up to send in less than 20 minutes from that interaction. he saved us a ton of time waiting, managed the queue for his colleagues, and overall ensured that our experience there was short and sweet. if that's the type of management i can expect here, i would definitely return for any concerns.

If I could give zero stars I would. I went out of my way to find a way to submit a review for how…read morebad this provider is. Outages are very regular. There is no explanation unless you go digging for it. I work from home and it just happens. Customer service has been pretty bad in the past also with how issues are escalated. It's just a bad provider overall and if there is something else in your area you should try it first. I'm hoping we get Google fiber in our area. Frontier is also really bad so I wouldn't recommend it.

My iPhone screen was absolutely smashed but phone repair and more fixed it really fast! Price was…read morecheaper than other stores in the Tampa Bay Area and the service (15 minutes) was the fastest I've ever had. Cannot recommend them enough! Clean store and helpful customer service. Also had my daughter's iPhone LCD repaired 2 days later and once again great and fast service!

WONDERFUL EXPERIENCE. This was an experience I had awhile ago, but am just now getting around to…read morewriting my review. I had an iPhone 14 Pro Max and it had been completely destroyed by water I mean almost everything inside of it needed to be repaired as it was rusted badly. I had a situation with my financial stability the staff there were very understanding and held my phone there for a while. They did everything they could to help me and fix my phone. I got back with everything in shape the phone worker perfectly. They didn't make me feel judged or uncomfortable. I highly highly recommend this place for any electronic repair service they have. They are amazing at their job, absolutely wonderful. They knew exactly what to do and how to do it. I should have wrote this review a long long time ago but it just for some reason dawned on me today that I never wrote my review. I still use the same phone today in fact I'm typing this right now on it and it's perfect which is amazing because the inside was destroyed. Not only great, hard workers, but great people as well.

M y iPhone Xs randomly developed green vertical line near edge of screen. Was told by Apple that it…read morewas not repairable. These guys fixed it in about 15 minutes. They were also very friendly and knowledgeable and worked with me to get it fixed while I waited because I was between errands and couldn't part with my phone for long. The location is very convenient and you literally park right in front of their door. The repair cost was also very reasonable. Highly recommend.

What a wonderful find. Easy to locate. Walked in anticipating that my iPhone 13 charging port…read moreneeded replacing, Brian spent 10 minutes cleaning it and presto - good as new. Great prices and plenty of accessories. Would give 10 stars

I have stopped by here couple of times and the staff is always very helpful…read more They also offer a guide to learn how to use your iPhone. I saw how a staff member was teaching all the basic setup to a woman and the staff was very friendly, patient, and use simple example to get to the point. Really nice!

As with all Apple stores this one was brightly lit, very clean, and Apple reps everywhere. There…read morewas even a security person in the front and rear of the store. As I entered the store an Apple rep immediately asked if I needed any help, which I declined. I perused iPads, the MacBooks, iPhone covers and iPods ... with each section I noted the same Apple Rep about 10-steps from me. When I was looking over the iPods I turned and asked if he was following me. He answered no, that he was simply waiting for me to indicate when I needed assistance. I left !! Was not happy with being followed around a store.