This is not a true Verizon store. Be prepared to come right back to this store if you have any…read moreproblems - a true Verizon store can't help you. And then it will take forever for them to deal with their system to help you. When buying, be prepared for them to upscale you every accessory - you can get much less expensive on-line.

Here is why you don't ever come to this location and it's probably an even better idea to just…read moreavoid any Victra Verizon Authorize Dealers all together because they are absolute and complete TRASH. I came into Victra Verizon because I was having dropped calls and signal issues and was told to get a new sim card. It so happened that there was also a promotion to have my phones upgraded. I have an Iphone Pro Max and a Note 8 and I wanted the newest version. The rep originally was excited to assist with the upgrades of course explaining the promotion $800 for my note and $700 for my Iphone and I would pay the difference for the new phones purchased simple which should also fix my Signal issue in the process. I chose the iPhone 12 and the Note 20, unfortunately at the time they said they were out of stock on the Note 20 but would call me when in came in to upgrade, but that they could still complete my iphone upgrade now. Never in my life did I think it would take 4hrs to complete my upgrade on just my Iphone which was a result in of switching the sim and it NOT WORKING we went thru 3 different sims and a call to customer care to resolve the issue which it seemed to work fine on customer cares end. as a Business Owner having a business account I was irritated as my entire day was blown because I needed my phone to work. I left with a bad taste but was just thinking it was an off day for the team in side.. 2 weeks go by and I never recieved my call for the note 20 so I decided to stop by and see what the hold up was and was told they did call but never left a voicemail or sent a text or an email as again I have a business account so communication and access is easy but the phone was there and they could do the upgrade. So we begin the process or so I thought until they came back and told me that we could do the upgrade but because the promotion was over they wouldn't honor the deal anymore instantly pissed.. Asked for a manger explained what happened amd rethe backluctantly they said ok we will still tbe floor to e you the deal since you came in originally.. From I waited and kept s and upon my inqieeing the rep rudh from tbe

I had a very disappointing experience with this store. I would give it 0 stars if I could…read more I brought my laptop in to have the D key reattached. They told me it would be ready at 5:30 PM the same day. When I returned at 5:30 PM, they said it wasn't ready because they didn't have the glue they needed. They asked me to come back at 12:00 PM the following day and assured me it would definitely be ready. I rearranged my schedule to be there, but when I arrived at 12:40 PM, my laptop wasn't even in the store. The employee told me they had taken it somewhere else because they were afraid to open the keyboard at the shop. No one had called or texted me, even though they had my phone number. A simple phone call would have saved me an unnecessary trip. I was then told I would have to wait another two hours. I explained that I had many other things to do, but I ended up waiting anyway. Around 3:00 PM, someone else--not even the technician, but apparently a friend of his--finally brought my laptop to the Walmart parking lot. The lack of communication, professionalism, and respect for customers' time was unacceptable. They repeatedly failed to meet the times they promised and never bothered to let me know. If your repair is delayed, the least you can do is notify your customer. I will not be returning and cannot recommend this business.

From the owner: The Fix: Your Tech Solution in Spring…read more Located inside Walmart Spring, The Fix offers fast, reliable, and affordable repair services for various tech devices. Whether you're dealing with a cracked screen, dead battery, or water damage, The Fix has you covered. Services Provided: Screen Repair & Replacement: High-quality solutions for cracked or shattered screens. Camera Repair: Restoration of blurry or non-functional cameras. Power & Home Button Repair: Fixes for unresponsive or malfunctioning buttons. Speaker & Charge Port Repair: Diagnosis and repairs for audio and charging issues. Battery Replacement: High-performance batteries to extend device lifespan. Volume Button Repair: Restoration of control over audio settings. Water Damage Repair: Diagnostic checks and cleaning for liquid-damaged devices. Micro Soldering: Intricate repairs for circuit board connections. Data Recovery: Retrieval of lost files from malfunctioning devices. Motherboard Repair and Virus Removal: Solutions for severe device issues and harmful software. Why Choose The Fix? Expert Technicians: Skilled professionals handle all tech issues. Quick Turnaround: Fast return of devices. Affordable Prices: Quality repairs at budget-friendly costs. Convenient Location: Easy access within Walmart. Location: 155 Louetta Crossing, Spring, TX 77373, USA If you’re looking for phone repair services in Spring, visit The Fix for trustworthy solutions to keep you connected! Search as phone repair Spring and visit us.

Tried calling the store to see if they have a phone in stock. Called twice and both times their…read morephone was static and broken. Pretty sad when a phone store has poor phones

I've been an ATT customer for years (over 30), have been to many ATT stores and purchased a number…read moreof phones and accessories. I recently dropped my iPhone and was in need of a new screen protector for my replacement (so thankful for insurance!) I know I can purchase a screen protector on line and save some $$$, but I wanted to buy it in the store so a profession could put it on my phone and avoid bubbles and finger prints. The sales associate less than enthusiastically agreed to put the screen protector on my phone and said he'd try to put the camera lens cover on. He got the screen protector on (with what appears to be lint included on the edges). I had to ask for a cleaning cloth to try myself to smooth the edges. After working a few minutes I asked for assistance. The manager on duty rubbed on it with his fingers (leaving smudges) and said, sometimes the humidity does that. Really?! No, you all did a bad job!!! In addition, the lens cover he sold me was the wrong size (and they didn't have the correct size in stock). Of course, that was refunded. However, if the associate would have listened to me when I told him what phone I had....he would not have inventory he could not sell (because he opened it and tried to install it). At least he realized it and didn't stick it on my phone anyway. To top it off...I had to ask for a receipt. Isn't it normal to ask the customer if they want a receipt? The customer service is clearly lacking!!!

Chris helped me with a Build-A-Bear battery issue that I had. The battery had swollen and he…read morequickly repaired and fixed it. He was extra careful because the voice box held my deceased Father in Law's recording and was empathetic with me. I would definitely come back if I need anything else repaired.

Do not go here if you have the Samsung flip/fold phones. When I returned to pick up my phone for…read morescreen cracks on the front screen of my Fold 6, the employee returned my phone to me in FAR worse condition. My screen had minor cracks in it before, and I say minor because the screen was fully functioning albeit cracked. Upon return to me the front screen was missing CHUNKS, misaligned, jagged and sharp and no longer worked at all. The employee told me that the phone was "Unpreparable" and needed replacement, he even said that the front screens on the folds can be "very difficult". This led to me having to be on hold with the insurance agency for more than an hour and arguing with them about why I shouldn't have to pay the $400 deductible for a replacement. The service from both the employees was polite, nothing about them was unprofessional in general etiquette and interaction. Though if the employees would of informed me before that they would not be able to do the service instead of breaking my phone even further and shrugging about it... I wouldn't be leaving this review. Not only that when he told me the repair was "difficult" that states that he knew before he started that he may not of been able to do the service. Just say something to the customer and save yourself the trouble. There is no shame in knowing the limits of your abilities, especially if it pertains to an expensive item in need of repair. The shame is breaking the item further and having to nonchalantly present an "oh well" attitude about somebodies hard earned property being in worse condition than they left it for repair.

I had a virus issue on my Samsung S23 ultra phone that was causing pop-ups, slowing down the…read moredevice, and making it difficult to use. I brought it to Cell Geeks Rayford, and their team quickly diagnosed the problem and removed the malware completely. The technician was knowledgeable, professional, and took the time to explain what caused the issue and how to prevent it from happening again. My phone is now running fast, smoothly, and like new. Highly recommend.

I dropped my phone off to get a screen replacement. They told me it would just take 15 minutes and…read moreI could wait in my car. They came out and waved me in when my phone was ready. It took exactly 15 minutes from drop off to pick up. It was about $100 and they offered me a screen protector. I paid $20 for a privacy screen protector and he put it on for me. They were very quick and efficient. I've had to leave my phone an entire day in the past with other businesses for screen replacement. So this experience was definitely ideal!

Not particularly helpful. After talking with the young man he suggested it was best I call ZAGG…read more...of course after holding for just over 2 hours, the call was dropped

Install was the only thing to praise about this visit. I have done a lot of business with Zagg and…read morethis particular location in the past with mine and my family's devices (about 6 devices) as well as my company's devices (approximately 173 devices). I understand that there was an increase in price as every thing has increased due to inflation and that is fine (included photo is of their price increase). But the gentleman that I'm not used to seeing there kept pressuring me to upgrade my screen protector since he stated that they no longer carry the one I had on my phone any more and as he searched for it I was able to see that they have two of the screen protector that I had on my phone. This constant up selling and the constant pressure was making me very uncomfortable about the situation. According to the gentleman that handled my case I can either upgrade for an additional $40.00 or downgrade my screen protector. I did not have the additional funds for the upgrade so I needed up down grading this screen protector even though I had seen the screen protector in their drawer. This deceptive practice of forcing the consumer to upgrade for a significant increase in price or to downgrade the protection threat was not appropriate nor appreciated. I think I might have to start looking for another replacement screen protective device from another company and I'd advise that others do the same or face the possibility of them trying to pressure you to upgrade for a enormous fee or downgrade your protection even though they have your screen protector in their drawers - as it appears that they use the deceptive practices of bait and switch.