Samantha and Paul went above e and beyone.making this palace run most suitably. Their effencicy and…read moregrace has really made the difference today. Attending to the needs of the masses in a timely.manner these two deserve a 10 out of 10 and two hands way up in the air... recommend employees of the month... Their knowledge and patience shone throughout the building. Many thanks

This place is just flat-out OK. Their hardware supply is frankly awful, they have modems using a…read moreknown faulty chipset from Intel called Puma, which have been shown to cause latency and connection issues. Highly recommend supplying your own modem and looking up online for which ones have the Puma 6 and 7 chipset in order to avoid them. Also, the staff at the office don't even seem to know a thing about their hardware, including the names. I asked about the model and the guy just said 'we only have what they sent' and had to check himself before confirming it was one of the devices listed with the faulty chips. So I left and just hooked up my own, which is entirely doable and works just fine. This is the only ISP in my area unfortunately, and their speeds suck, but it's better than nothing.

Not thorough in addressing concerns. Lack of communication. No record of work done, and ignored…read morephone calls.

From the owner: Systech Consulting is the regions leading Managed IT Services provider serving businesses of all…read moretypes and sizes. Experts in Managed IT Services, Cyber Security, Professional IT Services, Software Development, Voice Services and Structured Cabling.

Thank you for being so helpful today, Tim! The customer service I experienced was the best! Speedy,…read moreprofessional and courteous.

I had to replace my phone and my customer service rep Tim went above and beyond to make sure that…read moremy new phone exchange from my iPhone 15 to iPhone 17 went as smooth as possible. However there seemed to be several miscommunications and errors made on the part of T-Mobile themselves and NOT the CSR Tim. I appreciated his direct communication with T-Mobile and making sure that the mistakes made on their end during the transaction were not an inconvenience to me. Even though the entire process took over 3 hours and even into the following day, Tim continued to deal with T-Mobile on the back end while making sure that I left the store that day with a functioning phone and he shouldered the entire transaction for me which I appreciated. I wanted to give 5 stars but I just couldn't due to the lengthy hassle caused entirely by T-Mobile themselves. I'm grateful for Tim's take-charge attitude and professionalism he maintained while dealing with difficult reps on T-Mobile's end. It's hard to find service like that these days and I wanted to make sure his 5 stars service was acknowledged. Thank you so much!!

We went into the store close to closing time and Lee welcomed us and asked what we were needing. I…read morewas there to upgrade my phone. He was super knowledgeable of the products and was an absolute ROCKSTAR. A few other people had come in and although it was super closed to closing time, he made sure to take his time with all of us and even his manager Jake who had stopped by, engaged with all of us and never made any of us feel hurried. I absolutely recommend you go and see Lee and Jake for any of your cell phone needs

My husband and I went to Verizon and switched carriers from US Cellular during their "We will pay…read moreoff your phones" deal in April. They were supposed to send us E-Mastercards to use to pay off our old carrier in 8-12 weeks. (12 weeks being on the very very longest end of the timeframe) We are now in September and still have not gotten them. I have been on the phone with Customer service for over 7 hours and have literally gotten nowhere! The guys in the store are cool and all but I feel like I have traded shitty cell service for shittier customer service! If I could go back in time I would not have switched. Everyone plays the blame game and points you to someone else and does not resolve a single issue!

We were with T-Mobile in Southern California but had to switch when we lived in Arizona because…read morethey only had Verizon there. So, when we moved to Florida, we switched back to T-Mobile. T-Mobile has merged with Sprint so they covered, according to their sign, 99% of Americans. That sounded pretty good plus they were moving to 5G. We've been with T-Mobile for a couple years again and are pretty happy with the service. We are in Oregon again and they cover most of Douglas County. We even have 5GUC so it's working well. Despite having a really bad problem in Florida but it has been resolved. The service in Oregon has been good-once they got the towers fixed for 5G. I do recommend T-Mobile and will be with them for a while.

Do you not bother going to T-Mobile? They are trying to extort me for $207 for a phone that I use…read moreone month and was told it was month to month and I did not like their service. I would recommend going elsewhere. Like track phone or Verizon?\n They then said I have to go to the store and talk to somebody about it which I shouldn't have to do in the first place. So now they're taking time out of my day. Once again do not even bother

I've been a cricket costumer for over 20 years. Never really need to charge my phone because of not…read morehaving a good charger till today. I was out of my home town of Eugene and had an 8 hour appointment in Roseburg. My charger broke. I am 140 miles from home and moneys tight. I see a cricket store and think... "Perfect!! I've been a loyal costumer for 2 decades," I got in the cute brunette was cool so I plug in my phone to a charger that was attached to a demo. (Mind you I'm dressed nice and driving a nice rig) Out of the back came a snooty blond girl, and she comes unglued treating me like some junkie covered in poop.. tells me I need to leave and the mumbles something not cute. RUDE AND GAME CHANGING! I am officially changing to ATT&T as of Friday!

I was in need of a new phone Mario the manager helped me he was very professional, courteous and…read moreknowledgeable and gave me a great deal I have been a cricket customer for years, I wouldn't go anywhere else! Thank you Mario

Took my Apple Pro in, screen wouldn't show . Joe diagnosed and fixed it as I watched. No charge!…read moreDefinitely will be back! Thanks again Joe

I had gone to Staples for a repair. I'd dumped about 2 cups of water on my keyboard. The Staples…read moreTech told me Staples couldn't touch a computer damaged by water. She suggested HDP and said if anyone could fix it, they could. Joe checked out my computer and found that my hard drive was completely gone. I asked about some files that had been backed up on One Drive. He was able to retrieve these files and then replace my hard drive. I also brought in a new computer that he set up and copied my files from my older computer to the new one. I was so pleased! Thank you, Joe, and HPD!

Upgraded my phone and was never told what my monthly payment would be, upgraded me to a larger plan…read morewithout my permission, and cancelled my phone protection plan. The guy was that helped me acted like he was above me and he didn't know I just sold phone recently and I answered my own questions after he couldn't. If I could pay the same price anywhere else I would transfer in a second.

BUYER BEWARE ESPECIALLY SENIOR CITIZENS: The Roseburg Mgr changed my plan which tripled my costs &…read moreeven charged me for a 1st line activation fee even though I have been a customer for over 7 years without my knowledge or consent when I purchased a new Samsung A14 phone on 25 July 2023. I contacted MetroPCS customer service & they reversed all the charges & lowered my phone plan so that I would not cancel my plan. The Mgr told me that my phone came with a charger, but it did not. I went back to the store the next day thinking the charger was left out of the box but was told by the same manager that Samsung phones do not come with chargers and so I bought a Super Charger which is a dud because it takes between 3 to 4 hours to charge the phone fully. When I bought the charger the top portion of my receipt is printed in English, but the lower half of my receipt was in Spanish. I asked the manager what the return policy was on phones & accessories & he told me 30 days; however, it is really 14 days which I found out when I tried to return the charger. There are no signs posted in the stores stating the Return Policy is 14 days. The manager would not take back the charger & so I asked him to call his manager which he did & Maria the Regional Manager told me that the return policy is clearly stated on the bottom of my receipt. I told her that the bottom half of the receipt was in Spanish & that I do not read, write or understand Spanish to know that it says on the bottom of the receipt that the return policy is 14 days because the Manager verbally told me 30 days. She rudely stated she would not refund or exchange my charger because the MetroPCS store that sells the phones & accessories is privately owned & has nothing to do with MetroPCS. I contacted MetroPCS customer service who tried to help me with the return but there is nothing they could do because they cannot help you with the phone or accessories you buy, they can only assist you when the Roseburg manager switches' your phone plan without your knowledge. After the Roseburg manager sold me my phone, he did not help me set it up because he had to take a cigarette break.

I absolutely do not recommend T-Mobile. First of all the truth does not dwell with in this company…read more We were promised satellite texting and within a short time satellite calling when cell service was not available. This was a complete and utter lie. Worst of all is the service charges. We payed our phones off early and adjusted our service plan to lower the monthly price that was $162 and change. That price adjustment lasted just last three months . The new monthly price was $70.03 when we paid off the phone and adjusted the service plan. Over the last three months with no overages or new products purchased and no service increases now the bill is $123.28. I have no doubt that next month it will increase yet again. This is what happens when you conduct business with a company that has no integrity. I cannot recommend strongly enough that if you are shopping for cellular service do not do business with T-Mobile. The only reason I gave them a one star rating is due to the fact that there is no rating lower on Yelp.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Ordered online and picked up at store. You get 10% off by ordering online. Picked up batteries next…read moreday. Batteries were ready when I got there. Good service.

I cannot say enough good things about the Roseburg Batteries Plus. They are trustworthy and fair…read more My mother who is not real electronic savvy, took an iPhone because it wouldn't charge. There was nothing wrong with the device. He helped her out and sent her on her way. They set a high standard and my family will always use their services. Thank you!