The guy with that tattoos......was incredible. I was blown away at his ability to handle multiple…read morefrustrated customers while also helping me with a difficult situation. The Roseburg store was closed appearantly and a pile of people showed up after me. This guy helped everyone and nobody walked out of that store without a smile. Every time I have been assisted by this guy (like 3 times over 3 years or something) I have been absolutely impressed.

I lost 400.00 credit on my trade in and their mishandling of my phone cause the loss. I have…read moreinsurance. My camera stopped working. They were to send me a replacement S23. They sent the wrong phone. So I returned it to them. I traded in my phone S23 for a new S25 same day. However being the camera was not working I did not get the 800.00 trade in. Had they sent me the right replacement and I traded that in, I would have got the full 800.00. This slight of hand allowed them to get a higher commission off my sale. Why I do get 400.00 for the trade, I lost 400.00 because of the mishandling of my trade in. Carelessness cost me 400.00 Had they just sent right phone, I never would have bought the newer S25. I do blame the store 1/2 because they knew the phone was wrong, ( it was a S23 just wrong carrier how that happened? no idea) And yet did not apply the full amount of my trade in. So why pay insurance if it didn't cover the trade in?

My husband and I went to Verizon and switched carriers from US Cellular during their "We will pay…read moreoff your phones" deal in April. They were supposed to send us E-Mastercards to use to pay off our old carrier in 8-12 weeks. (12 weeks being on the very very longest end of the timeframe) We are now in September and still have not gotten them. I have been on the phone with Customer service for over 7 hours and have literally gotten nowhere! The guys in the store are cool and all but I feel like I have traded shitty cell service for shittier customer service! If I could go back in time I would not have switched. Everyone plays the blame game and points you to someone else and does not resolve a single issue!

We went into the store close to closing time and Lee welcomed us and asked what we were needing. I…read morewas there to upgrade my phone. He was super knowledgeable of the products and was an absolute ROCKSTAR. A few other people had come in and although it was super closed to closing time, he made sure to take his time with all of us and even his manager Jake who had stopped by, engaged with all of us and never made any of us feel hurried. I absolutely recommend you go and see Lee and Jake for any of your cell phone needs

If I could give zero stars, I would. My recent experience with Pro Car Stereo was a complete…read moredisaster from start to finish. I went in to have an upgraded stereo system installed, with the agreement that it would be a one-day job. One day turned into three, which, while frustrating, I was willing to overlook given the complexities of modern audio systems. However, the real issues began once I actually got my vehicle back. Initially, the system sounded decent, but within 20 minutes, problems started. The speakers cut in and out, and then the entire system shut down. After stopping for fuel, the system restarted but shut down again a few blocks later. I returned to the shop immediately, leaving the car running to show the technician the problem. His response? "It was working when you left, so I know I did everything right." He then told me he didn't have time to look at it further that day and promised to follow up on Monday--which, of course, never happened. Fed up, I took my vehicle to another shop, only to learn the entire system needed rewiring. Holes had been drilled in my doors because he couldn't be bothered to fit the wires through the factory boots, wires were unsecured, and key equipment was missing that would have allowed the system to function correctly. Buyer beware: if you have a newer vehicle, I'd suggest avoiding this shop entirely. In my opinion, this job was way beyond their capability, but they took it on anyway, leading to costly and frustrating consequences for me. I don't usually leave reviews, but the poor quality of work and abysmal customer service here deserve a warning to others. Believe the negative reviews--I didn't, and now I'm paying the price.

Great service - quick and had exactly what we needed for a quick repair while on the road.read more

We used No Wires Now to install our initial Dish Network service and used them again recently for…read morean upgrade. Friendly and knowledgeable staff. Brandon installed both our systems and really knows what he's doing. Highly Recommend.

I bought a car that didn't have a remote start. It's nice when it's cold outside to go out in the…read moremorning and into a warm car. Lithia Ford recommended Good Vibrations so I stopped by to check it out. They were able to program the key to start the car. Ben helped us and explained exactly what had to be done. There was quite a bit involved to get it to work so it was worth the $350 to have it done. I started and shut it off numerous times to be sure there were no problems. The work has a warrantee and Ben said I could call if I had question or problems. I recommend Good Vibrations. They made sure the job was done right.

Today is Saturday, 11-28-2025. I stopped in Good Vibrations today. I met Two Employees. The first…read moreman I met was wearing dark Gray Overall, Had long, stringy, UNWASHED HAIR, needed shave, and I could LITERALLY SMELL him from FOUR FEET AWAY! Then I met Dolan. MUCH cleaner, dressed for the location; HOWEVER: He was clearly interested ONLY in selling me something-anything. He did a VERY poor job answering my questions, and when I shared the reasons I stopped by the store, it was obvious to me that he could not have been MORE DISINTERESTED if he had come out and said so to my face! He kept veering away from anything I wanted to talk about, and the entire time, he had this "Deer in the Headlights" look in his Eyes-I have no idea WHY he looked that way. He told me that John, the owner, was not there today. I have worked in the Recording Industry professionally. I have completed projects for the US Coast Guard, Oregon State Police, The National Park Service, and Lucasfilm. The Good Vibrations Employees I met today could not have been more UN-professional! It's a nice looking store, decent Gear, but the two employees I met today will have me looking elsewhere! I HATE writing bad reviews, but in this case, I feel it necessary to bring this situation to Johns attention! Bruce A. Forster

I went in to get a new controller I had a warranty on and the previous people in Eugene said I…read morecould go to any game stop in that 2 year spand and they said nothings wrong with it when the controllers triggers are loose and they work with out even touching them some times

Ok so I just went in to purchase some games. Saw what I wanted and another game that had a price…read moresticker that said 19.99. Well it rang up 24.99. She wouldn't give me the price on the sticker. WRONG WRONG WRONG. Not my problem you didn't have it labeled right. Got my money back. You can't do that.

I cannot say enough good things about the Roseburg Batteries Plus. They are trustworthy and fair…read more My mother who is not real electronic savvy, took an iPhone because it wouldn't charge. There was nothing wrong with the device. He helped her out and sent her on her way. They set a high standard and my family will always use their services. Thank you!

Ordered online and picked up at store. You get 10% off by ordering online. Picked up batteries next…read moreday. Batteries were ready when I got there. Good service.

They cut us a piece of ceramic glass for a fireplace that we measure just barely to big. When we…read morebrought it back they didn't charge us extra were super speedy, kind and rewrapped the glass again. Would refer to anyone.

Great service. More than fair pricing and honesty. This is a great glass shop. I have been here…read moreseveral times and am always more than satisfied with the work. Thank you DC glass.