he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.

***MILITARY PERSONNEL*** Stay away from this place. Extremely expensive and predatory. My daughter…read moregraduated naval boot camp and her phone screen was broken. We visited this business and initially all seemed well, he talked the good talk and mentioned since my daughter was military he'd provide a discount. Come to find out he inflates the prices for military personnel then provides a "discount" that actually ends up costing more than prices for the general public. A simple screen change/repair I've paid $40-$50 for the same exact phone but we were desperate as her phone was inoperable due to the broken screen thus leaving no other option since she was to ship out the next day. I ended up paying $150.00 after "discount". People like this should be put out of business taking advantage of our military members. Unpatriotic POS. If you have no other choice, do not go in uniform or mention anything about military as you will be charged more.

let me say that this review is being written for the location in the Walmart in Antioch. Because I…read morecan't find it so this is the next closest one. They tried to tell my son that he needed a brand new battery port for $130 and he went to another place and they simply blew out the dirt from his battery port and it worked fine and they charge him $30. When I called, the guy tried to tell me that that was not the safest thing to do and so that's why they didn't recommend it. Total scam.

I've had my Apple Watch serviced here for a battery replacement. Best price compared to other…read moreshops. Based on that experience, I decided to take my iPhone 11 Pro Max here to replace a damaged screen. Again best price compared to other shops. Took 45 minutes. I'm happy with results: looks and functions like new. I highly recommend this place. Outstanding work at a fair price.

They glued a flyer on my car's window which left a lot of residue that isn't coming off. I don't…read moreknow why Alan thought this was a good advertising tactic.

My wife went to repair her iPhone at 9:30 which is the time it says it opens But no one was there…read more So, she called and the guy said he was on his way he was over an hour and still no response. Total waste of time.

Fixed my phone in less than 15 minutes & the deal he gave me was FANTASTIC! Hooked up my hubby &…read morenow we're stylin!

I booked online, got an appointment for that afternoon. My iPhone was fixed quickly and at a good…read moreprice.

I got my Mac book display repaired here, few months later the screen randomly one day failed and…read morehad a line through it. I was told at the purchase of my display replacement I would have the ability to bring it back and get it repaired for free if it ever failed. I brought it back and the owner fought with me for weeks saying it was a software issue and the screen was fine. He tried to charge me for a reflash of the computer. I went to pick it up and the computer was horribly put back together by the owner, not even sealed. His employee had to put it back together properly for him. At home my dad went to go reflash my Mac and it wasn't even possible due to the broken display fail and going black within seconds of opening the computer. So after the 4 weeks of him fighting us saying it wasn't his company's screen that was failing, I can tell you it is exactly the screen the is broken. There are lines in the display and clearly not a software problem at all! My dad ordered a screen and replaced it himself. I don't recommend this place and do not trust this place with any of my electronic products.

I do not recommend getting a laptop or computer repaired at this company. I dropped my Lenovo…read morelaptop and took it in for repairs. They told me they would call me later that day or the next. By halfway through the second day, I called them for an update. They said they were working on it. Three hours later, I called again, and they gave me the same answer. This time, they mentioned they were preparing a quote for the repair because the motherboard was damaged and it would cost $750. They explained that they would need to send it out to a specialty shop. However, they assured me they could back up my data, which I requested, and they did manage to do that. When I went to pick up the laptop, I noticed a plastic bag taped to it containing some hardware. I asked what it was, and they informed me it was the SSD (the new type of hard drive) from which they had retrieved my data. They did not reinstall it in the laptop, which I found puzzling, as I intended to take it to a locally owned computer repair shop for a second opinion. Having never opened a computer before, I thought, "What do I have to lose?" So I opened it up and found the connection point to reinstall the SSD. I had to go and buy a small screw to secure it, which they did not return with the SSD. To my surprise, when I turned on the laptop, it worked perfectly! I am not sure what they were doing for three days, other than backing up my data. Honestly, the store name should be changed to "We Break It, You Pay Us, and You Fix It."

1 star for my son who cracked his phone (again). 5 stars for uBreakiFix who helped him get his…read morephone back like new! We were pointed to this location through our phone insurance company, asurion, who provided us a list of locations that fix cracked phone screens for $29. Thankfully we only had a cracked phone screen situation. Of the three locations suggested, we chose the Vernon Hills location based on the great reviews. To make the appointment, we filed a claim and prepaid ahead of time. We were given a specific time to come in, and when we dropped off the phone we filled out a questionnaire to verify the diagnosis. We were told to come back in 1.5 hours. They called us at exactly 1.5 hours to come back and pick up our phone. When we picked up the phone, it was like nothing ever happened. The phone looks brand new, and it is brand new because my son just got the replacement after destroying his other phone two months ago! Take note, they used OEM parts and our phone was replaced with an original Apple screen. The phone repair is under full warranty. The business was clean and orderly, and the process was super duper easy. Nice waiting room with mints and a Keurig coffee machine. The employees were friendly and courteous and did everything they were supposed to do. To this day the phone is working like a champ!

This place is a little hard to find, but the service was well worth it. He is quick to make the…read morerepair. iphone screens are difficult to replace due to all the little connections and sensors under screen. The new screen was a bit over sensitive and faulty so he quickly replaced it for me. I appreciated his flexibility and easy to work with hours of availability. Price was very competitive.

Excellent repairs at such a quick turnaround. They know what they're doing there. Quality work!read more

Worst phone repair shop ever & insanely overpriced service! Save your money!!…read moreThey use very cheap, low quality items to replace original iPhone screens. I confronted the guy right after he switched it out that the quality of the screen was super terrible, but he tried to say that this is the brand they use all the time without any issues. However, he then all of the sudden offered another (shitty) brand I didn't like either when I asked to out my original broken screen back on. I told him he needs to be upfront with the customers that his quality is not as good as the original one before providing any service. And when I wanted to leave with my original screen, he then proceeded to say we owe him $49.99 for just switching screens. Do not trust them. Rip off!

The gentleman that is working at the store gets a really hard time from the people that patronize…read morehis shop. He worked very hard to repair the back glass on my iPhone 15 pro, was very careful and did a really good job, and on a religious holiday for him too. He was very kind and did his best to repair a difficult product (right to repair is a thing, Apple), and gave me a very good price for the work he put into fixing my phone. This kind of thing takes skill and he deserves to be compensated and treated fairly for his effort. I hope I won't break my phone again but if I do, I will go here first.

I went in to just see what possible options were and my mind was blown. Early Christmas!!!!! I…read morewalked out with an iPhone, Apple Watch and new iPhone 17!! Super happy and blessed. Aaron, Nick, Devon, and Sebastian were amazing! Lake Bluff Verizon is the best Verizon I've dealt with and I've recommended friends here and will continue to do so

Very helpful and nice to their customers. Each time I have been there they take care of all of my…read moreconcerns.