It's rare to none that I leave reviews for non-food spots but this was a MUST. Alright, so the…read moresituation was that my iPhone 14 started going berzerk at random. I work from home, so the phone stays on the desk all day long. But the screen went lime green, flickering, and static. Within 2 hours, I had been talking with two different agents through the Verizon app/site and the customer service number. They were both kind and informative, but at the end, they just were not helpful enough. So this is where I'm told that I gotta hit the nearest location in order to just replace my phone, it's an emergency since I'm leaving the country this week. I gotta drive from Orcutt to Buellton, feeling mad stressed, but Andrew was incredibly patient, sympathetic to my situation, and took care of everything for me. He let me hang out to ensure everything transferred over okay through iCloud since I couldn't access the old phone anymore to see when the last backup was. Got me straight with all the accessories I needed -- he kept things as light as possible with the amount of erratic stress I was probably giving off. Brennan was also the other person working and was really nice to converse with while I was trying to get it all done and taken care of. So, MAJOR shoutouts to Andrew and Brennan. My night probably should've felt a lot worse after the money I had to drop, but I left feeling happy.

Not the most helpful when it comes to basic things and it's sad because they had 3 guys working…read morethere at the time. I love my Verizon service but I'll personally avoid this location and go somewhere else

After checking for low price on replacement of ipad screen, I chose Go Cellular. They were fast,…read morefriendly and also provided objective perspectives regarding cell phone services. Nice people - had driven by many times, but never noticed Go Cellular. It's across the street from KFC.

From the owner: Thousands of people rely on Go Cellular in Santa Barbara for quality, affordable service and…read morerepairs. Join them and be part of the Go Cellular family. We have the best prices on prepaid cell phone plans in town. We provide prepaid cell phone services from Page Plus, H20, Cricket, T-Mobile, Simple Mobile and more. We also provide unlocking solutions and repair services for most of the phones on the market. We also provide international calling services and a great selection of phones and accessories. Our knowledgeable and reliable staff is here to help with all your mobile phone needs. Give us a call today to see what Go Cellular can do for you.

Christian, the manager is very helpful! Super informative and friendly. My husband lost his phone @…read moreChumash and came here as soon as this store opened! Christian helped him relax and get what he needed as quickly! With all of the info he gave us, we decided to get a couple of Apple Watches since the deal was so good!

Have frequented this store twice in the past week. Each time Hector, the Manager, has assisted me…read moreand my family. I have found Hector's expertise in helping with cell phone changes, upgrades and product to be outstanding. I have absolutely no hesitation in recommending this store and Hector.

Got a great price because they were having a promotion! I…read moregot my 8 plus screen fixed for $60 and even gave me 1 year warranty. Was completely not working and now works great! - thanks

I've been in here several times now for various phone issues. He's always quick and efficient and…read morethe phone looks and works as it should after. Once, my phone had slipped off the trunk of my car (don't ask) and fallen in the middle of the Brisco and El Camino Real intersection. By the time I found it, it had been run over several times. But I had babied it with an Under Armor Case, so most of the phone's features worked fine. The camera, screen and a couple of other minor things were needed. This guy worked his magic and had the phone back in my shriveled old hand by the end of the day.

My phone was not charging a couple of days after getting repaired. I went to see Christian stupid…read moreme the cable was no good. I would suggest anyone getting quality cable and asking Christian his advice. Christian is a top pro and got my phone recharged by changing the cable. Don't get these cheap cables made with inferior quality get the best. Once again, thank you Christian for helping me a professional and kind man.

Excellent customer service, on-time for the appointment at our residence and fair and honest…read morepricing. Technician made a special return trip with an adapter and did not request an additional charge. Highly recommend their services

Pretty overall great experience. I came in because my SIM card stopped working and figured why not…read moremake it the time to upgrade mine and my brother's phones. I placed an "expedited" order online which I found out is different than when going into the store. Come to find out that you're better off going in store rather than placing online because they prioritize giving you the best current deal. Long story short, one of the two online orders didn't process and they were able to go above and beyond to ensure we got the full credits on the trade ins and were able to secure the current promotion of a free IPad and Apple Watch so long as you pay for taxes and the monthly data plan which wasn't too much overall price/value considered. If you are in need of an upgrade or weighing your cellular plan options, this Lompoc store is the way to go.

Do not go here. Take the 30 minutes to drive to a real Verizon store in Santa Maria or do it…read moreyourself online, you'll thank yourself in the long run with the amount of time you'll be on the phone with Verizon trying to resolve the issues they caused. Short story, I transferred 3 lines from TMobile because one of the employees quoted me a really price. Come to find out AFTER the fact that his quote was way off, by $80+/mo. Then when I turned the 3 old devices in (as part of the promo) one of the phones disappeared never making it to Verizon so I've been dealing with Verizon for the last 7 months trying to correct it. This an authorized retailer, not an actual Verizon company store. You'll get the slimy, salesman feel from just about anyone you encounter there.

I called and asked if they could flash a phone for me and they said if can't be done. Which is…read moretrue but sprint to boost can be done call boost and have another phone ready and they can. These guys are pirates they only flash phones to their service. And their average priced.

DON'T EVER BUY A PHONE FROM THIS STORE! THEY ARE THIEVES…read more... They sold an 80 year old lady an Iphone for $800 that she did NOT ask for, just flat out lied that it would be best for her. They never set it up to work, just took her money. Thanks Nathan! when we tried to return the phone we had nothing but excuses on why they couldn't take it back. after 2 weeks of dealing with this, I was told to return the phone to the store, but Nathan, again had to disappeared for lunch...Again! NATHAN is Horrible at customer service and needs to understand that!

Arrived 10:15 am on 6/27/2025, dark and not open. Off to Santa Maria. Therefore, poor service.read more