I called this store on Sunday and spoke with Kiki who was very polite and helpful. After purchasing…read morean iPad at a different location they pretty much made it very hard for me to connect the iPad (which was a gift for my Mother). After 3 days of calling customer service, going to different stores,and wasting hours of my time I went to this location and kiki was able to activate it for me and was extremely helpful!!!! I appreciate it

Great people here! Kiarra helped me and she was FANTASTIC! She was running things solo and there…read morewere about 4 people to help, and she seamlessly went from person to person and made sure everyone was attended to and taken care of. I never felt ignored, which can happen in those situations. She was so friendly and knowledgeable - will def be making this my go-to store because of her! Thank you, Kiarra!

Great service! Amazing customer support and they know what they're talking about! Very reasonable…read moreand are willing to work with you. I am very happy everyone here and would highly recommend anyone who is looking to get rid of and purchase electronics to come here

Seller made it right in the end..... I had them contact me about this & we came to an agreementread more

DO NOT GO HERE! THIS IS NOT EVEN CORP VERIZON STORE. I cannot believe they charged $32 for simple…read moredata transfer - my father basically took the phone I purchased from verizon wireless website and asked them to do a data transfer from old phone to new phone since shop is nearby. They made him pay $32. Quite honestly, all other Verizon retailer do not charge any fee like this and this was unheard of. This is not even that hard to do data transfer as it's from samsung to samsung phone, and all you need to do is click a button. What a rip off!

Not even worth 1 star Once they sell you a phone, they do…read morenot take any responsibilities for what happens afterwards. Purchased a Samsung phone with a promotion where I get a free memory card. I never received it after 4 weeks so I called them asking the status of the memory card order. They told me to call Samsung customer service, are you kidding me? I talked to them on the phone and they said it was my fault for not checking for a confirmation email. Confirmation or no confirmation, it was their mistake not registering for the promotion product. Now they say they cannot honor the promotion item since the promotion date is past due. I do not care about the memory card, it is their lack of respect and their customer service is a disaster. I do not recommend this dreadful business to whom reads my review. Stay away and save yourself from a horrible business.

Got 5G service in January 25. Worked great until March when it started to slow down. Last Monday…read morewhen it was about 25 MPS I called for help. I'm now on my FOURTH visit scheduled for tomorrow. I've had lies, no shows, mistakes and downright fraudulent misrepresentations. They've got me tied up until I pay off the phones. Unless they'll unwind the deal my only choice is to sue them. JACK WEIGLEIN, Esq.

It was the quickest and easiest experience. Lou is a pro and was so helpful in getting me the right…read moreplan for my phone upgrade, answered all my questions kindly, and really made it a great experience overall. Thank you Lou!

This is a complaint for authorized retailer Boost of Bayonne located at 559 Broadway, Bayonne, NJ…read more07002. The phone number is (201) 455-8890. On 2/24, I attempted to redeem an offer that Boost Mobile only offers through dedicated Boost Mobile stores where you can purchase an iPhone 5/S for $99. I searched for over two hours calling different authorized dealers who did not pick up the phone or did not have the phone in stock. I finally called Boost of Bayonne which had the device in stock. Initially, the employee confirmed that I was a new account before confirming that he had the requested model in stock, as he clearly wanted the new activation commission. Already, I felt uneasy, but I skipped my planned dinner, and headed over to the store to purchase the iPhone. The employee at the store was sarcastic and rude from the onset of the transaction constantly calling his partner for assistance and speaking in Arabic while laughing the entire time. Anyway, so the employee tells me that I have to pay for the unlimited plan at $60. I countered that no other store in the past few days had mentioned that to me. He then tells me that it was Boost policy and that I could just go on the website and downgrade it immediately. I countered that sounded so fishy and I also countered that it did not indicate that in the promotional literature or the Boost website. The employee then fessed up and admitted his boss told him that he could only sell the iphones with the $60 unlimited data plan. I informed him that I was in telecom sales in the past and I knew exactly what he was trying to do so I took my phone out and dialed Boost Mobile customer service. He suddenly got nervous and started fidgeting while calling someone on the phone. Finally, he tells me, "okay buddy, I will give it to you for the $35 price, no worry" so he allegedly enters the phone ESN into the Boost system. Suddenly, he tells me that the system is not taking the phone info. I aske him to try another phone and he lied stating it was his last phone despite mentioning he had PHONES in stock on the phone. I give him a look that indicated I knew he was lying. He offered to show me the screen and tried to take a picture with his cell but his hands kept shaking because he was clearly nervous from lying. I walked out, called Boost Mobile, they offered no resolution but to sell me the phone for an extra $50 dollars. I declined and then the supervisor told me he was sorry and that I should call more stores to find the phone. Ridiculous resolution for attempt at fraud because clearly Sprint is so desperate for business after falling to 4th largest carrier in the industry that they do not care about resolving anything. I would have liked the business to have been reprimanded by Boost Mobile for fraud. The experience with the authorized retailer is unacceptable. The way Boost Mobile customer service is equipped to deal with a problem like this is also unacceptable. This is the reason why Sprint has the horrible reputation it has in the wireless industry.

Business is under new management! Fantastic service came in with a broken screen and was able to…read moreget it fixed quickly as for a fair price! I would recommend this store for anyone in need of cellphone repairs. Even if you don't have service with Boost, they'll still do their best to help!

Second floor on the American Dream mall, it was actually relatively empty compared to other stores…read morenear it - no giant line at the Genius Bar, I guess people go more local for that? They didn't have some of the old audio connectors for older versions of the phone, but they can order it for you.

Great service! Fixed my phone with no fee since it's under warranty. It does get really busy, even…read moreduring weekdays. Plan accordingly because sometimes when the repairs are backed up, it may take up to 4 hours to repair your items. They recommended I come back the next day if I wanted to fix it within 2 hours. I took them up on that offer and quickly got it fixed without any issues the next day. It's nice doing it here because you can walk around the shops. Professional staff!

Verizon is after me again. They want me to buy more data. It's all my Yelping! I've got until…read moreSeptember 21 and half my data is already used. Besides the fact that I think I should get unlimited data I think Yelp needs to start paying for my data usage if I need to pay for it! It's a lot easier posting from the business. I have a lot of error messages from home when I post to Yelp. I'm unhappy with Verizon giving new customers better deals than someone like me. My daughter and I are customers for over 25 years. Still I get a tiny discount because the account is in my daughter's name and mine and her employer gets her a Verizon discount of $5 off the phone line! Three stars.

Ryan and his team are awesome! Ryan has assisted me on my personal and business account- he is very…read morededicated and has incredible customer service. Very kind and patient. I won't go to anyone else! I had several issues with our account managers for our business account and ryan fixed the issue like it was nothing!

they give the best affordable prices and everyone asks for the technician. they do their best to…read moresolve your problems immediately! definitely a 5/5.

Fuck them!!!! This Wish shit and them is bogus...I called they say, "lady, don't know about…read morepackage. Come with code...what fuckin code you sent my shit back!