What a joke of a place!! U have ppl that "work" here and are goofing around! No actual help! This…read moreplace has a stupid wait time for the amount of ppl that are "working" there is a particular fat dude with glasses that literally has his headphones on at all times, is on his phone n not doing anything but look at u like he's stupid! And to top everything off they are no help at all!! Why have a store with clowns if they are supposed to be there to help!

My name is Nelly and I only speak Spanish. Today a wonderful young man named Marvin helped me with…read morenot only my plan issues but also understanding my phone. Great person, and worker :).

I had a more than wonderful experience here before heading into work one morning…read more I was greeted and welcomed to great support in a timely manner.

Exceptional customer service every time I visit! I will always support this business wherever I…read moreneed batteries.

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I have bought from and sold to this place multiple times. The employees are very nice and have…read moregreat communication and knowledge.

Depends which location you go to my wife has had excellent service at the 56th Street location…read moreseveral months ago when she bought her phone she went in just to buy a SIM card and they offered her a great deal and package on a new handset just recently I went to the location on Rockville Road and it was pretty good I would give that location of 3.5 Star and then instead of going all the way back there the next day to correct an issue I went to the closer one on 56th Street in the evening and unfortunately I did not catch the clerk's name but she knew exactly how to correct the issue and extremely helpful and I'll give that location 10 star rating if I could

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Indianapolis store today.

Was just in the store and Ben was awesome. Wanted to upgrade and he explained what I could do very…read moreclearly. No hidden issues to get me to do it and then the ....... He also reviewed my account and told me there was a special and he could add 5 gb to my data. This was wonderful since I usually go over every month! So stop in and ask for Ben aka as Seth Rogan! Thanks Ben.

Worst customer service ever, made an appointment, arrived on time, the 1 associate working took…read moremore than 5 minutes to even acknowledge I arrived, he was working with someone else which is fine, but at least look up from your tablet sometime and say hi, welcome, anything. I was there to upgrade my iPhone, however this store is a 3rd party vendor and not a corporate store so they have none of the iPhones on display, I asked where they were and the guy said what do you want, I told him I wasn't sure and wanted to see the mini, the 11 and the 12, he said he can't show me anything unless I purchase it and If I want to see it maybe i should go to a corporate store. He obviously had no interest in helping me, told me he didn't see my appointment scheduled (even tho I got multiple confirmation texts that it was scheduled) understaffed and the one person working couldn't care less to try to help me. They could learn a lot from the Avon locations! Got 3 new phones the next day from Rockville road!

Top tier service ! Fixed my ps5's no display issue and even cleaned it for me afterwards for no…read moreadditional cost

From the owner: We Repair IPhone , Samsung , Motorola and other phone models also | We fix IPads and tablets also…read more Mostly repairs will be done same day. Over 15 years in business . Currently mall is under renovation, we moved to close by location. Please call or text us , we send you new location address