What a joke of a place!! U have ppl that "work" here and are goofing around! No actual help! This…read moreplace has a stupid wait time for the amount of ppl that are "working" there is a particular fat dude with glasses that literally has his headphones on at all times, is on his phone n not doing anything but look at u like he's stupid! And to top everything off they are no help at all!! Why have a store with clowns if they are supposed to be there to help!

My name is Nelly and I only speak Spanish. Today a wonderful young man named Marvin helped me with…read morenot only my plan issues but also understanding my phone. Great person, and worker :).

I had a more than wonderful experience here before heading into work one morning…read more I was greeted and welcomed to great support in a timely manner.

Exceptional customer service every time I visit! I will always support this business wherever I…read moreneed batteries.

This place is the worst. I been with boost Mobile for 11 years & as of now I am not a happy…read morecustomer. These people will tell you anything just to make you feel like their doing a everything they can but in reality they'll forget about you. I purchase a phone online & my package was never received. When I checked in with a boost mobile care specialists they informed me that the package made it back to the shipper. They clarified that twice & still won't give me my money back. I strongly recommend not not to order any phones online with boost mobile. Watch you'll get thrown around to all different departments with different case numbers.

Always have deals, always have discounts and friendly staff! You need something metro or cricket…read morecan't give you , boost got you covered !!!

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I have bought from and sold to this place multiple times. The employees are very nice and have…read moregreat communication and knowledge.

Was just in the store and Ben was awesome. Wanted to upgrade and he explained what I could do very…read moreclearly. No hidden issues to get me to do it and then the ....... He also reviewed my account and told me there was a special and he could add 5 gb to my data. This was wonderful since I usually go over every month! So stop in and ask for Ben aka as Seth Rogan! Thanks Ben.

Worst customer service ever, made an appointment, arrived on time, the 1 associate working took…read moremore than 5 minutes to even acknowledge I arrived, he was working with someone else which is fine, but at least look up from your tablet sometime and say hi, welcome, anything. I was there to upgrade my iPhone, however this store is a 3rd party vendor and not a corporate store so they have none of the iPhones on display, I asked where they were and the guy said what do you want, I told him I wasn't sure and wanted to see the mini, the 11 and the 12, he said he can't show me anything unless I purchase it and If I want to see it maybe i should go to a corporate store. He obviously had no interest in helping me, told me he didn't see my appointment scheduled (even tho I got multiple confirmation texts that it was scheduled) understaffed and the one person working couldn't care less to try to help me. They could learn a lot from the Avon locations! Got 3 new phones the next day from Rockville road!

Top tier service ! Fixed my ps5's no display issue and even cleaned it for me afterwards for no…read moreadditional cost

From the owner: We Repair IPhone , Samsung , Motorola and other phone models also | We fix IPads and tablets also…read more Mostly repairs will be done same day. Over 15 years in business . Currently mall is under renovation, we moved to close by location. Please call or text us , we send you new location address