The most unprofessional and unpleasant experience at this location. Employee like, Odalis, should…read morenot be representing a brand like Verizon. He is disrespectful and has an awful attitude. Visited this location on January 2025 and he was immediately rude, disrespectful and unprofessional. Refused to provide basic services to me as a customer of over 15 years. It's a shame. They need to hire qualified people to work at this store.

I visited this location earlier today and was helped by Jeicer who was pleasant, professional, and…read moreknowledgeable. I am extremely satisfied with the service I received.

Very friendly staff always willing to give a helping hand. Bilingual and all the new gadgets.. you…read moreguys should check it out

The best service in Rocklind County . I had a problem with my phone within an hour they fixed it I…read moream very happy .

I came to NY with my laptop, but left my charger in Arizona. I ordered one from Amazon; it didn't…read morework. I ordered another; same thing. My sister sent me to Computuners. On the phone, the man there said he had a beefy Lenovo charger. I left for Nanuet, and got instant, expert advice. They didn't only sell me the solution, a technician check my computer and told me I need to offload a bunch of files because my hard drive was 95% full. He explained what happened when it gets closer to full. I left wiser and satisfied with the service. My name is Lou and I stand by all my reviews.

Excellent company with very fair price points...depending on what you need...work is amazingread more

When I had no service for 12 hrs I had a death in my family which no one could get in touch with…read moreme. August 18, 2019, I walked into your T Mobile store in Haverstraw, NY and was greeted by the store manager and an associate. He set my husband and myself up with a new account everything was ok and worked. We live in 15 miles away from the store. Once we got home around 9:30pm nothing worked. I could not even call my husband from across the room. So, the manager had told me that if I had any problems to come back and he would make it right. Next day August 19, 2019 I went back to the store and two young women waited on me. I told them my problem that we had not cell service. The one girl looks at me and asked where I live I told her and her reply was oh, yea I have friends that I visit up there and once you cross over the bridge you get nothing your phone should really go dead. I looked at her and said well, why didn't you tell me that last night when I was in the store. And of course, she looks at me like I have 3 heads. At that point I say ok cancel my plan (I have not even had T Mobil for 12 hrs) I am going back to Verizon. The one that acted like she was in charge says ok, I can do that for you no problem. So as of August 19, 2019, I no longer have T Mobil and have went back to Verizon. One month later, Sept I get a $100 bill. I call your *#800 and I get a person on the phone who is very understanding and says don't worry I will cancel the charge and make your account inactive. You shouldn't get anymore bills and he was very understanding and cancelled the charge I thought. Oct 26, 2019 I get another bill. I call the #800 was on hold waiting for customer service for over 1 hr. Told him my long story and he said oh I will fix this for you I just need your password. I am like are you kidding me I only had this account for less than 12 hrs and it was in August. I have no clue. He gets a manager and they get back on the phone and you guessed it they can do nothing for me and told me I had to go back into the T Mobile store. I ask to speak to the manager and the customer service person hung up on me. Nov 13, I go back into the T Mobile store in Haverstraw and the two young girls were working and recognized me. And remembered my story. I told them what customer service told me I had to go back into a store to get this $100 charge taken off. The one woman in charge looks at me and says you need to go to a real T Mobile store, and I will not give you a credit and there is nothing we can do for you, sorry. She was rude and nasty I asked her if she could make some calls for me or see what she could do she said I told you I can't do nothing for you.

From the owner: Visit the T-Mobile store in Stony Point and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 22 Holt Drive can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

A whole 3 years later the owner PAUL COHEN sends me a threatening Yelp message saying I need to…read moreremove my review. Still butt hurt after all this time and his customer service still has not improved. Why would ANYONE want to deal with him?

Excellent service and prompt responses to all my questions. He had to order the screen for our…read moremodel, but had it within 2 days. The iPad looked brand new and the Touch ID still worked after screen replacement and he used a good adhesive - will go to him when we need screen repairs from now on- I had another iPad repaired elsewhere that lost Touch ID and was not glued properly so dust got under the screen. He knows what he's doing, don't be put off by the fact that he works out of his home. And it's well priced.

Excellent service. They replaced my charging port while I waited, saving me from having to make a…read morevery expensive upgrade that I didn't otherwise need.

This is the place to go in the Port Jervis, Matamoras and Milford area for a new phone or if in…read moreneed of a repair. We came in initially for a cracked screen issue - which was done very quickly and to our satisfaction. We noticed a nice selection of new phones and the owner Terrence couldn't have been more knowledgeable in regards to every manufacturer's products. Terrence also made 100% sure that we were happy with our purchase. A repeat customer is what he gets in return. A+ in all aspects of customer satisfaction.