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    Wireless World Connection

    5.0 (1 review)

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    3 months ago

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    People searched for Mobile Phones 155 times last month within 15 miles of this business.

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    Verizon Authorized Retailer - Wireless Zone

    Verizon Authorized Retailer - Wireless Zone

    (8 reviews)

    Just avoid this place at all costs, unless you enjoy dealing with sleazy car salesman who sneak in…read morecosts and are not transparent about anything

    My family has multiple lines on the same account. I went to this location with a Sim Card issue on…read moreone of the phones and after troubleshooting didn't work, the staff immediately jumped to "You need new phones." They broke down how much I would spend that day to get all new phones and how much extra my first month's bill would be. After going home to consider our options, we went back to the location and asked "What if we just replace the Sim Card in the one phone?" The salesman poo-poo'd the idea as "just a band-aid". Then we asked if they had any Sim cards, which they don't. No alternative was offered. We insisted the we would try the Sim Card replacement and were told we needed to go to a different Verizon store. "Can you call or can we call a different location with you to get the help we need?" "You'll just get the automated phone system." "Well we need help, can you help us?" "You'd just have to go somewhere else." Eventually we did go to another Verizon store which quickly and without hassle changed the Sim card, at no charge. Instead of actually trying to help us, the first Verizon location wanted to just sell us new phones and had a snarky attitude when we didn't immediately say yes. Customer service still counts. When we actually DO need new phones we will not be visiting this location.

    Wireless World Connection - mobilephones - Updated May 2026

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