Not friendly. NOT helpful. Had an issue setting up my phone. I was given a line of BS and sent on…read moremy way. Solved my issue when I got home.

They literally kicked me out as I waited for my car for sitting on their high desks…read more Dude said "it hurts our numbers to have someone sitting in here" meanwhile the store is empty and the high desks have outlets for people to use. Whatever just rude people. In what way does foot traffic and people actually being in their store hurt numbers.

I had some sort of spyware/virus. I called up the proprietor...he said come over..he fixed my phone…read morein minutes..charged me $20..also fixed my voice mail. how can you go wrong with service like that?:)

From the owner: We are your local, hands on, in-store, and person to person repair service provider for your…read moresmart devices. With us, you don’t need to send out, hassle and deal with shipping your device and waiting weeks to get. No, Sir! No Ma’am! We do every repair service at our local store in Mahopac. And we let you watch it while we work, just bring your magnifying glass though. We primarily specialize on smartphone, tablet, game system, and computer repair services.

Just switched to AT&T and needed some assistance with my phones…read more I met Chris at the store and he couldn't be nicer. He spent all the time I needed to explain to me what I needed to do. Thank you for you patience with me. I recommend this store.

Just recently bought a new iPhone 11 from AT&T 3 days ago. The phone started to give me issues so I…read morewent to Apple and they said the phone was fine and to go to AT&T because if I am dissatisfied with the device or there is an issue with the device I have 2 weeks to exchange it. I went to 2 ATT stores and neither has the phone in stock except this one. I went in to speak with them and the worker called his boss, Brooke Fox, and told her the situation. She proceeded to tell me that I couldn't I've the phone back because there is an issue with it (meanwhile 2 other ATT stores told me different). If I could give this store and their management team 0 stars I would. The staff obviously does not know guidelines and how to treat customers. Terrible experience nor will I be returning.

Ed (one of the owners) fixed my 13 Pro Max last year in May 2025 after it got ran over by a car &…read morehe did a spectacular job, so I know if I need to go back to get it fixed then I know that I'm in safe hands that actually care about my phone being fixed.

My daughter's Iphone screen was falling apart. I jumped on Google and this was one of the closest…read moreplaces to my house. I gave them a call and was told the repair can be done right away. Once I dropped the phone off, the technician told me I can pick it up in about 30 minutes. 30 minutes later the phone was done and the repair was flawless. The whole transaction was straightforward and smoothly executed. I would absolutely bring my business back here again.

Very disappointing experience. I went to Mobil Fix on Saturday to repair my broken iPhone case. I…read moreagreed to the price and was told to come back in 30 minutes. When I returned, the technician tried to pressure me into replacing the phone casing, even after I explained that I couldn't afford it at the moment. When I was ready to pay, I noticed a line down my screen that was not there when I handed over my phone. The technician insisted it was already there and became very agitated when I questioned it. The situation felt very uncomfortable and unprofessional. I ended up paying for the casing and a screen protector, but later realized the screen protector had been removed. Because I was with my daughter and didn't want to cause a scene, I chose not to go back inside. Overall, the experience felt dishonest and I would be cautious before doing business here.

Great costumer service fast pace employees yet they will take all the time u need them tooread more

I came to NY with my laptop, but left my charger in Arizona. I ordered one from Amazon; it didn't…read morework. I ordered another; same thing. My sister sent me to Computuners. On the phone, the man there said he had a beefy Lenovo charger. I left for Nanuet, and got instant, expert advice. They didn't only sell me the solution, a technician check my computer and told me I need to offload a bunch of files because my hard drive was 95% full. He explained what happened when it gets closer to full. I left wiser and satisfied with the service. My name is Lou and I stand by all my reviews.

Excellent company with very fair price points...depending on what you need...work is amazingread more

Just avoid this place at all costs, unless you enjoy dealing with sleazy car salesman who sneak in…read morecosts and are not transparent about anything

My family has multiple lines on the same account. I went to this location with a Sim Card issue on…read moreone of the phones and after troubleshooting didn't work, the staff immediately jumped to "You need new phones." They broke down how much I would spend that day to get all new phones and how much extra my first month's bill would be. After going home to consider our options, we went back to the location and asked "What if we just replace the Sim Card in the one phone?" The salesman poo-poo'd the idea as "just a band-aid". Then we asked if they had any Sim cards, which they don't. No alternative was offered. We insisted the we would try the Sim Card replacement and were told we needed to go to a different Verizon store. "Can you call or can we call a different location with you to get the help we need?" "You'll just get the automated phone system." "Well we need help, can you help us?" "You'd just have to go somewhere else." Eventually we did go to another Verizon store which quickly and without hassle changed the Sim card, at no charge. Instead of actually trying to help us, the first Verizon location wanted to just sell us new phones and had a snarky attitude when we didn't immediately say yes. Customer service still counts. When we actually DO need new phones we will not be visiting this location.

They did not fix the phone and charge my husband over $160. We were ripped off. They should have…read morebeen honest and told him they were not able to fix the phone.

The man was extremely helpful, I didn't catch his name…read more. The store is well organized, and they fixed my screen very fast. I would use this service again.