the phone number for 5210 brainerd store: 362-5292; you cannot reach them by phone! recording says…read more"mailbox is full" !! and simply hangs up !!!!! this needs to be taken care of!! i had a payment issue, & had to call 611 for help. not able to reach the 5210 brainerd store needs to be taken care of!! *

From the owner: Switch today & enjoy America's largest 5G network.read more

Abdul is a professional dedicated to helping customers enjoy the precise features we want, within…read morebudget, and using the company's special offerings. Abdul helped me save over $600 today while increasing my phone to the Samsung s25 FE. I am grateful for his technical savvy and kindness.

Wednesday, January 3rd. The young hispanic man on the clock…read morewas calm and respectful. I appreciate his help in setting up my new phone. However, the overweight hispanic girl with dark curly hair was the opposite of hospitable. I was feeling under the weather, so I leaned on an empty countertop while I waited to be helped. She came from the back from and aggressively said "EXCUSE ME" then proceeded to make sly comments to her friends in spanish... not knowing I also speak spanish as I am half black and half dominican. Regardless, I didn't say anything and I apologized and stepped to the side while I waited my turn. The gentleman assisted me and I thanked him for his patience. As i left, I watched the aggressive heavyset hispanic girl and her friends smile as i was leaving the store

Drake Luedtke sucks! Waste of time, energy, & money. If you go here, do not let yourself be helped…read moreby Drake Luedtke. After visiting my nearest Verizon store and them being out of stock of the phone I was looking for, I called ahead to this location to make sure they had the phone in stock before I drove 40 minutes out of my way. On the phone not only was Drake being a smart-ass and talking to me like I was a toddler, he also proceeded to tell me they had the phone I was looking for in stock. So I drive all the way over here and somehow he doesn't realize they actually are out of stock of the phone I'm looking for. How do you mess that up? He also disabled my find my iPhone settings because he thought he had the right phone, so now I can't use that feature in my phone until I wait for my order to come in 3 weeks. Must've been his first day or he's just an arrogant dumb-ass (most likely both). Thanks for nothing Drake!

I've been a steadfast supporter of Cellular Sales, a certified dealer for Verizon, for many years…read morenow, but my experience since September of last year compels me to share my story, in hopes that no one else has to endure what I have. My ordeal began with an upgrade to an iPhone 15 Pro Max. From that moment, my account became entangled in an unimaginable mess. Somehow, it was mishandled into a limbo state between a business and consumer account. This error led to one of the accounts being sent to collections, further complicating my situation. Despite my attempts to resolve this, Cellular Sales' solution was for me to pay for both accounts, an unreasonable expectation since nothing was my fault.The repercussions of this error were manifold. I was unable to process my $850 trade-in due to these account issues. Now, I find myself with three phones: my trade-in, the iPhone 15 Pro Max I paid for but can't use, and a loaner phone that was supposed to be a temporary solution. Yet, neither of the phones I own are of any use to me. I've lost access to essential features and conveniences - my passwords, apps, MagSafe chargers, and even my two-stage authentication for work are all in disarray.For six long months, I've been charged for services I can't use, with no credit for my trade-in, no refunds for the extra expenses, and no compensation for the tremendous inconvenience and frustration. Despite my patient efforts to diagnose and resolve these issues with Cellular Sales, my account situation has only worsened.My patience has been stretched to its limits. All I seek now is an end to this ongoing nightmare. The lack of resolution, accountability, and compensation for my troubles has been deeply disheartening. It's difficult to reconcile this experience with the years of loyalty I've shown to Cellular Sales. My hope in sharing this is that it might prevent similar distress for others and prompt Cellular Sales to take immediate action to resolve such grave errors in the future.Sincerely, Brendon

We have used IPatch 4 times as a family. (3 East Ridge location and 1 at Hixson location). They…read morehave fixed our phones for a reasonable price and done so in a timely manner. Great customer service. Thank you, I Patch!

DO NOT and I repeat do NOT go here if you want a working phone. Absolute scammers. Paid 250 dollars…read moreand purchased a useless warranty that doesn't actually cover anything. My phone completely stopped working after they had it and then blamed it on my battery which was perfect try fine before they touched it. They offered to fix it for another hundred! I am very unhappy.