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    Boost Mobile

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    5 years ago

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    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    2.2
    (28 reviews)
    $$$

    After Brand X cellphone company hijacked my phone number on New Year's day, I rolled up to this…read moreVerizon location & spent at least 2 hours with Mark getting my phone & hotspot back up and running. He wasn't able to reinstate my old #, but I was so happy with his customer service and knowledge base that I don't care. The location was semi-busy all morning, popular site for walk-in traffic. This location is on Delaware, just before Hertel, in a strip shopping center that includes Fleet Feet, a Credit Union, and Little Caesars Pizza. Mark shepherded me through this perplexing issue with patience and kindness. If you ever have reason to visit this location, ask for Mark. He's the best!

    They are thieves; they are lying to their customers and scamming them. This is the scam!! After you…read moreget done buying your phone, they tell you that you have to pay an amount to leave the store. They told me this amount was 300 dollars in taxes and fees. Then I said BS taxes and fees are not 300 dollars; what am I paying for. Then they told me that I was paying 150 for a case and charger. I said I don't want that!! Then I asked what the fee is for. And it was an 80-dollar fee to set up my phone. So I looked this up, and if you were at a corporate-owned store, they would charge you anywhere from 0 to 35 dollars to set up your phone. I told them I was not paying the 80 dollars, and they made me just pay taxes. So I agreed and had to return my phone the next day as a trade-in. There was an older gentleman buying what looked like the same phone, but this time the fee was 350 dollars. The gentleman asked what the bulk of this charge was, and the salesman said taxes and fees, but acted like the case and charge were part of the deal. I informed him of the scam, but this I am assuming if it was the same phone the setup fee was 130 dollars. This is TCC owned store and TCC states that they charge 29.99 as a set up fee. They can make the fee whatever they want. DO NOT SHOP HERE!!!!!! Make sure the store you go to is a corporate-owned store.

    Boost Mobile - mobilephones - Updated August 2026

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