I came here last week to get my daughter her birthday present which was an Apple Watch with the…read morestandalone plan since she does not have a phone of her own. She turned 11 so I figured she was still too young to have all the power of the Internet, apps, and other social media games at the tip of her fingers so I got her some thing where she would still be able to send messages on her phone calls. It was also perfect because it allows me to track her when needed and put school time so that way she cannot go into her phone during those hours. I was helped by a wonderful woman name Vicki. First she didn't know how to do it but she was able to figure it out.It turned out that my watch and not been properly connected to the cellular plan so when I went back again I had Genesis help me out. She told me it would take about two hours before a set up. About four hours later it did not work but I managed to call T-Mobile and a specialist on the phone figured out that I had to turn on the cellular through the Apple Watch app link to her phone watch in order to activate it. It might've taken me a week to figure it out but, every single representative was able to help me out and they did not charge me for the time being. I have been with T-Mobile for a roughly about 15 years now and I would never swap my phone service to another company. I am super loyal to T-Mobile and this is a great store to go to if you were looking for a quick service and helpful individuals.

From the owner: Visit the T-Mobile store in The Bronx and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 880 White Plains Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Worst security company in the country! They couldn't even get the installation right! Stay far away…read morefrom these people! They will take your money and the only thing you get in return is terrible customer service and aggravation, ignored, and given the runaround for two months and I still don't have a totally functional system! They constantly screwed up the installation!! I had 4 techs here that all left aggravated with imperial wireless! Do yourself a favor and stay far away from this company!!!!

Mike the owner was amazing he got the plug I needed for an appliance that I bought that came with…read moreno plug. Well he gave me an discount on my purchase. That was great. I asked him if they were on the map I introduced myself and he said that I could leave a review on Google But of course I'm an Elite Yelper so I checked in on Yelp. I assured him I'd leave a review on Google but my fun is Yelping. He gifted me a wonderful candle and I love candles so I was extra happy. His staff are oh so helpful and pretty and smart. I'll go there again as it's not far from my house. This electronic store is fully stocked.

An official corporate location not an authorized retailer. This is important depending on certain…read moreaccount questions and needs you may have. Conveniently located in the newly revamped Bruckner Commons Shopping Center with ample parking available. This location has been here for years and stayed open during the renovations of the mall. Even though this is a full corporate retail location, the level of customer service you may receive is often contingent upon your needs. For example if you're buying a new phone then service can be amazing but if you have an account question or something that does not result in a purchase then the customer service you'll receive can potentially fall to a subpar level depending on whom is on staff at the time. Overall I have received pretty decent service but notably have noticed the difference in my own interactions as well as observing others while at the location. Just A Note: If you visit, I've always received great and consistent customer service from Tamika R., if all else fails I recommend her.

From the owner: AT&T, serving over 81 million wireless customersread more