It's a very good business would recommend everyone to go had my stuff fixed there. It was quick and…read morefast and works good.

THIS PLACE IS A SHAM! Decided to buy a refurbished iPhone X with a great price. I knew the price…read moreappeared a "too good to be true" deal. I was right! 10 days later the phone camera and flashlight stopped working... now regular cellular data stopped working. I have been fighting this by appearing in front of the shop to make other aware NOT TO DO BUSINESS HERE. Filed for BBB complaint and also NYC Small Business complaint!

I came here last week to get my daughter her birthday present which was an Apple Watch with the…read morestandalone plan since she does not have a phone of her own. She turned 11 so I figured she was still too young to have all the power of the Internet, apps, and other social media games at the tip of her fingers so I got her some thing where she would still be able to send messages on her phone calls. It was also perfect because it allows me to track her when needed and put school time so that way she cannot go into her phone during those hours. I was helped by a wonderful woman name Vicki. First she didn't know how to do it but she was able to figure it out.It turned out that my watch and not been properly connected to the cellular plan so when I went back again I had Genesis help me out. She told me it would take about two hours before a set up. About four hours later it did not work but I managed to call T-Mobile and a specialist on the phone figured out that I had to turn on the cellular through the Apple Watch app link to her phone watch in order to activate it. It might've taken me a week to figure it out but, every single representative was able to help me out and they did not charge me for the time being. I have been with T-Mobile for a roughly about 15 years now and I would never swap my phone service to another company. I am super loyal to T-Mobile and this is a great store to go to if you were looking for a quick service and helpful individuals.

From the owner: Visit the T-Mobile store in The Bronx and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 880 White Plains Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Worst security company in the country! They couldn't even get the installation right! Stay far away…read morefrom these people! They will take your money and the only thing you get in return is terrible customer service and aggravation, ignored, and given the runaround for two months and I still don't have a totally functional system! They constantly screwed up the installation!! I had 4 techs here that all left aggravated with imperial wireless! Do yourself a favor and stay far away from this company!!!!

Mike the owner was amazing he got the plug I needed for an appliance that I bought that came with…read moreno plug. Well he gave me an discount on my purchase. That was great. I asked him if they were on the map I introduced myself and he said that I could leave a review on Google But of course I'm an Elite Yelper so I checked in on Yelp. I assured him I'd leave a review on Google but my fun is Yelping. He gifted me a wonderful candle and I love candles so I was extra happy. His staff are oh so helpful and pretty and smart. I'll go there again as it's not far from my house. This electronic store is fully stocked.

I shopped here for a s23, phone was at a great price and good service as well! They had a lot of…read moreselection of phones as well!

From the owner: A Retail Store for electronic gadgets including Mobile Phones, Smart Watches, Laptops, Headphones,…read moreand many more. Our rates are competitive.

Awful service except one gentleman ... all were very rude and saying out loud that they weren't…read moretaking anyone because they were leaving and didn't want to help anyone that would take to long. Very disappointing service I wish I could remember the name of the young man that helped us.

Have gone to this T-Mobile location a couple times. I went…read morethis past Monday 6/29 and got exceptional service. My phone was broken for a few days and t mobile customer service over the phone and apple had me running in circles. No one could find a solution to the problem even tho in the end it was a minor fix of putting my SIM card in another T-Mobile phone but i didnt have anyone around that did. I had gone to geek squad at Best Buy in the Bx mall and asked them to at least try but no one was willing. Idk her name but a female worker at this T-Mobile fixed the problem that I had for FIVE DAYS in literally 5-10 min. Communicated easily - listened to me even tho i was frustrated and had an attitude but i was fed up with the problem and no solution. She had no issue putting my SIM card in her phone so I could receive a message to reset a password that was needed. So thank you very much to her and her patience. Maybe the Best Buy workers thought it was too personal a gesture but they could've done a lot more to help, as could have the T-Mobile and apple customer service agents over the phone. I spoke to a total of nine representatives and only two had knowledge and actually moved me up along the process of solving my problem before i encountered the great help at this T-Mobile. After I was done I stayed inside the store downloading some apps I needed and a new agent would come up and ask if I needed help or was already assisted literally every couple mins. I also used to frequent the Fordham location and this one does not compare. Clean - helpful and not rushing u out. Thank you guys for the great customer service!