I am very pleased with the on-going excellent customer service and quality products that Wheel &…read moreSprocket has continued to provide me and my family over the past 45 years of being long-term customers. I truly value their consistency.

Wheel & Sprocket is a top-notch bike shop offering expert repairs and timely maintenance (note:…read morethey will tell you *when* to bring your bike in so you don't have to be without it for long), and they will keep your bike in peak condition. What I most appreciate is that beyond fixes, they provide valuable advice, suggesting upgrades and adjustments tailored to my biking adventures. Joe and his staff go above and beyond to serve their customers!

I first heard about Gunnar bikes, aka Waterford Precision Bikes, over 12 years ago. I purchased a…read moreCrosshairs frame and it's been a wonderful bike. In 2019 as I was approaching retirement I purchased another Gunnar to take advantage of hydraulic disc brakes in cycling. My Crosshairs became my travel bike. Recently after returning from an east coast trip a crack was found in my Crosshairs while in for a tuneup. I was broken hearted to think I might lose this great frame. After contacting the staff at Waterford/Gunnar I was told that my 12 year old frame would be repaired, under warranty. I was shocked, to say the least. While not a common frame the staff at Waterford/Gunnar produce excellent bikes and even better, stand behind them. You will never regret buying a Waterford/Gunnar bike. And yes, steel is real.

I wanted to thank you so much for helping with my Gunnar! (For those who don't know, Waterford…read moreCycles also produces Gunnar Cycles...) I had a small issue with my Gunnar frame, and they went out of their way to help me repair it under my warranty. The repaired frame is perfect. I've bought bikes from several manufacturers over the years, but Gunnar is truly in a different league. The frame is definitely top of the line, but it's sold at an incredible price. On top of that, my customer service experience with you couldn't have been better. You guys really went above and beyond to help me out. Anyone in the market for a new bike should seriously consider Waterford and Gunnar. Their frames are top of the line, and their customer service is unbelievable.

Been here several times. One of the best things about this place is that it is right on the…read moreGlacial Drumlin trail that runs through Wales and Dousman. So when you are taking a ride through the lovely landscape, you may have an idea about the bike that you're on. Maybe the seat is not right, or you need a bell, or want to upgrade your bags. The Bicycle Doctor is a treasure. It's staffed by true bicycle enthusiasts and they take pleasure in helping riders of all skill levels to increase their comfort and joy while riding. They have a terrific selection of bikes and accessories. Check them out!

My husband and I purchased to new identical Gazells e-bikes from Bicycle Doctors in August of 2023…read more While my husband's bike has performed flawlessly, mine has been beset with problems. I had breakdowns on three different trips. Each time I took the bicycle in, the staff at Bicycle Doctors made a fix, but the issue recurred. During the repairs, Bicycle Doctors always provided a free loaner to me. They worked tirelessly with Gazelle and Shimano to fix the problem. Finally, after replacing almost everything possible on the rear wheel, the problem has been resolved...at no cost to me. As part of their customer satisfaction efforts, they also gave me free flat tire repairs for this year and free level one tune-ups for the 25/26 season for both bikes. Bicycle Doctors was diligent in working to fix my issues. They also interacted with me with great patience even when I was a bit testy! While my next e-bike will probably not be a Gazelle, Bicycle Doctors will ALWAYS be my preferred bike shop. Nice job, guys.

I came to this shop because of the great reviews and let me tell you it was an amazing experience!…read more I walked up with my bike and a generous employee by the name of Steven opened the door and helped me diagnose what was wrong with my bike. He had all the parts available in store. I thought I would it would be ready in a week or so. Steven told me it would be ready in 30 mins to a hour if I wanted to wait. So I walked around beautiful river west and I get a text in 30 minutes that my bike was ready. He opened the door as I left and told me he had fixed the crooked wheel and a fender on my bike as well. What an awesome place! I can't wait to take my other bike for a full tune up.

Anton and the team always help it out and bike should sail smoothly but probs see them soon. Thx…read moreagn!

I had a flat tire on my bike and needed to replace my tires and rim tape. They were able to give me…read morevery quick turnaround time and also had several tire choices for me to choose from. Convenient parking in back of store makes for easy drop off and pickups. I would highly recommend them for value as well as service.

GREAT SERVICE! Seriously, if you want great service for a good price then come here! The owner…read morefixed my fiancés bike in maybe 15 minutes. Awesome first experience here. We sat and talked to the owner for about 20 minutes, he is a super nice guy and is super cool. Very good prices here and super cool inventory. There's lots of special attachments for bikes, there's SUPER nice electric bikes, and the coolest thing of all they sell hot tubs! This place is pretty great. Go support a local business and a great owner. Go

The staff was extremely helpful and knowledgeable. They let me try multiple e-bikes and never…read morepressured me in a sale. I enjoyed checking out the shop and the services they provided.

Stopped in last night with a flat bike tire. They replaced the tube, pumped the tire, and had me…read moreback out the door within 5 minutes. Wonderful work!!!!

Excellent bike shop! They go above and beyond to make sure they delight the customer…read more This is the only place I will ever go to buy a new ride, accessories, or repairs. Worth the drive to Franklin!!!

Great service. I've gone in a few times. This time I was in search of a new or semi new bike. The…read morereps helped me out right away and explained things. They gave me different options to go for and for how long those option would last for a little one. I did inquire about having one of the saris bike mounts being place on the vehicle, got told to purchase another bike and they' can help me. I'll just do it myself, I would've have the guy an extra $ tip for their service.

Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives…read morecomparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best.

Super bike shop. I have been to the bike shop at this location since the mid-80s. It was a…read morefixture in the area then and it continues to be a local community friendly bike shop. Recently attended a winter fat bike ride to the beach. They had great route leads and made sure no one got dropped. They organized the routes, gave everyone store coupons and served lunch. What a fun way to spend a dreary winter day. Reloaded a bunch of bike needs as well. Love this joint.

Andrew, an exceptional service mechanic and the entire team at the shop were excellent to work…read morewith. My new E bike had malfunctioned with the computer acting up and he was able to fully repair and set this bike back on her two wheels quickly. I am deeply grateful for this excellent bike shop that also offers a huge selection of riding options. I highly recommend this team.

Just took my wife's e-bike back in for a quick tuneup to Erik's on Layton. Bought it in late May of…read morethis year. (first shopped every bike store in town and chose Erik's). We only used it occasionally but felt we should take advantage of their service offering. I expected to leave it and pick it up after a week. not so. Was pleasantly surprised to be immediately shown to the tech section of the store where tech Joe took it, ran it through every conceivable test, tweaked where necessary and handed it back to me all within ten minutes. I also asked him to help me get a part replaced for a Thule bike carrier I'd bought the year before. He followed me out to the car, took a few pics and told me 'no problem', he'd send to Thule and get a part quickly turned around to me. Just got the text confirming the part was already put on order. Bang! Reason for me writing this review now is that even after a year of being a customer of Erik's, I am repeatedly blown away by the consistency and high quality of knowledge, service and price these guys deliver. I highly recommend them, especially the Layton shop. Simply the best!