I've always been saying what the village lacks are fun places to shop so that people have a reason…read moreto go there beyond just Costco and the various food locations. This store is exactly what I mean. I loved the open book in Northridge when it was on Tampa and still when it moved inside the mall. Was excited when this location opened. I am a sucker for old books and this place has ample with a really cool ambiance to it. Kinda like a nerdy library. I say that because they also have comics, collectibles and even have a section for banned books. As if you're buying something taboo. Staff is always friendly, place is organized so you know where to look, they always have some type of deal going on. So great value no matter what you buy. So if you're in the hunt for something to read, just skip Amazon for a change and support your local bookstore. Let's keep brick and mortar stores alive!

Store was much larger than anticipated; amazing selection of classic literature, world history,…read moreancient philosophy, literary analysis, and contemporary fiction. All books, to my knowledge and memory, were sorted alphabetically by author last name. Prices were shockingly reasonable! It became too easy to rack up the total price; six books for fifty dollars! Perhaps it is an issue alone to compare, but one would not be able to get as many books of this quality at similar prices in bookstores like Barnes & Noble. I am unsure if the total price was altered by the "buy one, get one half off" sale that was active the day I purchased from The Open Book. I approached two staff members to see if they had a specific book available; the book was not in stock, but both staff members were very easy to approach, friendly, and genuinely helpful! I would recommend anyone to bear with the parking and traffic to check this shop out!

Walking into CD Trader felt like stepping into a time capsule--in the best way possible. I'm from…read morethat generation where CDs and records weren't just things, they were experiences. And this place? It gets it. There's something about flipping through dusty records that just hits different. It's like walking into a thrift store and catching that mid-century smell--you either understand it or you don't. I do. I live in band tees 90% of the time, and this spot is basically my natural habitat. I've built up little collections over the years--certain genres, classics I refuse to let go of--and being here made me actually consider bringing some pieces back in. But also... you never know when the internet might betray you, and suddenly that random DVD becomes essential again. The vibe here is unmatched, super nostalgic without trying too hard. And the service? Genuinely great. Friendly, helpful, and not pushy at all. Also--fell completely in love with a Madonna T-shirt that I absolutely need in my life. Definitely coming back. Easy five stars.

Great place to find vinyl, CDs, and DVDs. They carry both used and new, and the selection updates…read morefrequently. This is probably the largest selection of vinyl and CDs in the SFV, for sure worth checking out if you are the type that collects your own media... there's always a deal or two lurking if you look hard enough. Parking can be tight, there's a lot in the back and some street parking available, but it's a bit of a walk to the store if the spots in front are all taken. I notice a few people commenting on their experiences with the staff here, and it really depends on who you get. There's at least one employee who appears to think that this place would be great if it wasn't for all the pesky customers :-) however the vast majority of my interactions with the staff here have been very positive.

I've been coming here for YEARS, but hands down it has never been worse! Exorbitant pricing, measly…read moreracks rife with SHEIN, H&M and forever 21. Today I picked up a secondhand top with extensive piling and it was 19.99 - the salesperson didn't flinch. Also the people that used to work there and sincerely care about clientele, they showed care in local community - well, they're all gone. Goodwill let them all go which makes me wonder how exactly they help with employment when they can't retain good, hardworking people. Goodwill started to go downhill fast after they did away with all their coupons and then the restructuring began - they don't live up to their name. People I know with genuine hardships find it hard to shop at these stores even with the color of the week. The quality has gone downhill and it's never been more acute than right now. Do better 'good'will

Shit clothes shit prices not worth it clothes are gross n dirty it's weird they even expect people…read moreto buy them and at the crazy cost too

One of my absolute favorite places in the valley!! I always feel extremely welcome here and can…read morealways find something to add to my collection! Todd and Kerri are amazing!! This place is always my biggest recommendation to any and everyone !

Excellent local record store. The owner was very welcoming and helpful. They have a nice selection…read moreand it was fun to browse through each section. Will definitely be back, happy to have found this gem!

Place is closed on a Friday at 12:40. Lights off and everything. I even waited to see if maybe…read morethey were at lunch. I wasn't the only one who tried the door. I guess they lost business today.

Fantastic used book store with a wonderful owner! Large selection at a great price and almost all…read moreof the books were in good-great condition. Love the huge sci-fi selection and even found some King books in the horror section too! My favorite purchase was a beautiful copy of Twenty Thousand Leagues Under the Sea. 1990 Reader's Digest edition with illustrations and it couldn't be in better shape. Already half way through the book now :) Will have to return to Next Chapter soon!

Small place where they sell snacks,cold drinks, CD's, prepaid cards, perfumes, cellphones, pay…read moreyou cellphone bill here too :) and you can send money out of USA, the fee is a little high but I guess people don't mind to pay extra dollars for the service. The staff is friendly and helpful... Avoid the weekends is always crowded :)

Great selection of mobile phones and mobile phone plans. International calling. Great priced…read morecolognes.

You can never have too many books!!…read more They had plenty of genres to choose from and I found me a rom-com book I ended up grabbing to take home. Prices are really good in this location, even on the newer books they had too. They also had an area to shop of employees favorites, blind date with a book and even little gift sets for that book lover in your life. Also the girls here are all really friendly and helpful. Glad I could come in today and grab a book to support a local business! **if you spend $10 or more get a stamp card for their reward perks. *located across from H&M in the mall.

A book lover's dream! The Open Book is a great third space in the Valley with plenty of books,…read morevinyl records, collectibles, and events. Staff has always been friendly and helpful in my visits and with so many options to choose from, there's definitely something for everyone. I believe there are both new and used books in stock and prices range but there are affordable options for books in great condition. I have not attended any of the events yet, but it's nice to see a space for community and connection and I look forward to going to one soon!

25% off the entire store until 12/28/25 50% off holiday…read moreitems Books, puzzles, journals, and toys for all ages

I absolutely love Barnes & Noble, one of my fav places to visit! The staff around the bookstore was…read moregreat. But I had a terrible experience at the Starbucks. I have worked at many coffee shops and in the industry. If I make a mistake for a customer, I fix it. I don't argue with the customer about what they said or didn't say. I just try to make it a good experience for them. One of the employees argued with my friend about what she ordered, said she needed to pay more and then when we asked for a new drink that I would pay for, they threw the old one away. What a waste, so petty. I've never heard of a Starbucks employee getting in trouble for making a positive experience for the customer. It was the matter of two pumps of vanilla. This is also the second time they have messed up the order for us and the lack of quality customer service is a bummer. I know service jobs are tough as I am in the industry but a good rule of thumb for a company should be to give the customer a positive experience. Appreciate the employees that help me found books though :)

My 83-year-old mother has been receiving this newspaper for the past few years. In January of 2025,…read moreshe was billed $58 per month. A few months later, the rate increased to over $80. Then, in September, she was billed $120 a month!! This paper is $2.50, but she was being charged $4 a day. She received no emails about the price increase, nor is the price even listed when logging into her account. I called the paper, and they said they are not required to inform subscribers. They were also unwilling to lower the price. Needless to say, we cancelled the subscription.

Great Delivery Service. Even sent me a Starbucks Card today. Was going to stop due to price…read moreincrease, they reached out and we agreed on new terms.

Disrespectful actions by a management position to a paying customer. Never in my life have I been…read moretold to leave a mall store or anywhere for spending $80 dollars corporate GameStop : look into this branch Please. There's not much of a worse candidate to be the voice of a branch of operation than one who doesn't help at all in servicing product related questions, begrudgingly rings you up and then when you mention they could have been more helpful - they raise there energy and tell you to "leave the store ", "now" and "take it up w. Corporate " - these words from the shift manager as he pointed at the door for me to exit. - but this is what occurred and by the reviews here happens often at this store. I don't know how William and Gabrielle whom are the face of this GameStop branch are left to be in charge of representing the GameStop company , but hoping this post will save someone from walking in this store and just buying elsewhere or online instead. Save yourself being treated like this as a good paying customer.

I stopped by this GameStop store on the second floor of Westfield Topanga Mall while my wife was…read moreshopping. When I walked inside, the person behind the counter greeted me. I saw they have Funko Pops here so I took a look to see which characters they had. Then I went to look at their Nintendo Switch games selection. They sell some Pokemon figures and other figures as well but not Pokemon cards because another guest walked in with their kid to look for them. The man working behind the counter was trying to help them by calling other GameStop stores to check if they have them. I saw they have some expensive PlayStation 5 controllers here as well. I also saw some Star Wars lightsaber and helmet that they kept close to the ceiling.