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Miami, FL

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Bookers International

3.0 (2 reviews)
Closed • 9:00 am - 7:00 pm

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Royal Caribbean Cruise Lines - Chicken and broccoli lunch was really good!

Royal Caribbean Cruise Lines

1.8(1.5k reviews)
0.7 mi

As I stated in the cruise critic website...my family and I sailed from sept 5th to sept 13th. The…read moreinternet package they sell falls way far below what they advertise with slower speeds and connection yet they can only refund 10% what a joke and didn't use 2 beach mats due to jellyfish at coco cay yet their employees failed to make a refund after he said he will. What a joke. Never again though!

Embarkation and Transportation: Our journey began with a…read morepre-booked Royal Caribbean shuttle from the train station to the port, which proved to be smooth, easy, and completely hassle-free. Upon arrival, however, we experienced a delay sitting on the bus for an hour because the ship's Wi-Fi was temporarily down, halting new cruiser entry. Once operations resumed, the check-in process was entirely seamless. We handed over our large luggage, and it was delivered directly to our stateroom later in the day. Accommodations and Amenities: Our room and room attendant were wonderful. Knowing cruise ship dimensions beforehand, we found the room compact yet comfortable, and having a balcony was a fantastic addition. While the room and the ship itself felt a bit outdated, there was plenty of storage space to keep everything organized. Thanks to my loyalty tier status, we received complimentary robes, and we had pre-ordered water waiting in our room prior to our arrival. Since four of us shared the room, the bed was already separated into two twins, and our attentive room attendant happily folded out the couch and put it back up every single night. Exceptional Dining and Allergy Accommodations: I was completely blown away by the dining experience, especially regarding gluten-free accommodations. The buffet featured a dedicated gluten-free section, and the staff even offered to whip up something fresh if I wasn't comfortable with eating from the buffet. The main dining hall was simply amazing. Every evening, I pre-ordered my meal for the following day, and the servers meticulously went over which dishes could be modified to be gluten-free, including items I never expected could be adapted. The food was consistently delicious, and the main dining hall servers were exceptionally knowledgeable about gluten allergies and provided stellar service, prompting us to tip them extra at the end of the trip. We enjoyed breakfast, lunch, and dinner there whenever we didn't have excursions. While the main servers were experts, the bar staff were less familiar with gluten-free drink options, so I stuck to the basics. Additionally, Café Promenade offered sandwiches, pizza, and complimentary water and coffee stations, with the option to order a whole fresh gluten-free pizza. Excursions and Onboard Tours: The excursions were an absolute highlight, featuring incredible tours of Santorini, Athens, Mykonos, and Split, Croatia, all led by fantastic tour guides whom we happily tipped at the end. Getting on and off the excursions was a completely seamless process. We also signed up for a behind-the-scenes ship tour, which was fascinating. It included a visit to the kitchens, where we saw firsthand how seriously they take allergy safety, featuring entirely separate stations for different ingredients like fish and gluten-free items, and strict station-locking for staff. Entertainment and Memories: We enjoyed a relaxing 75-minute stone massage at the spa, which felt wonderful. To capture our memories, we purchased a photo package, dressing up for the fun nightly themes, and even splurged on a private photo shoot in Mykonos that yielded amazing results (we opted to buy 15 prints). The onboard shows were smaller than those on mega-ships, but they were still very entertaining, and the best part was that we didn't need to reserve seating in advance like on other Royal Caribbean vessels. Overall Impression: Overall, we were really happy with our cruise experience. The crew went above and beyond to take care of me and my entire group, ensuring a memorable and stress-free vacation.

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Royal Caribbean Cruise Lines - The concierge

The concierge

Royal Caribbean Cruise Lines - SailingAway Miami

SailingAway Miami

Royal Caribbean Cruise Lines - Promenade

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Promenade

Norwegian Cruise Line - Spinaker lounge forward on NCL Sun

Norwegian Cruise Line

3.0(133 reviews)
1.4 mi

Experienced top tier food & reception. Butler Mini Putt…read moreputt golf, visited eastern Caribbean islands- safe clean nature - sharks, seals, Various restaurants from French To Thai To Mexican. Staff Introductions, Arcade Games from bowling to arcade. Game Shows, Opportunities to increase points

A Great Cruise With Some Gaps -- But The Haven? Game‑Changer…read more Norwegian Cruise Line delivered a really enjoyable vacation overall, but let's call it like it is: this isn't the most kid‑centric cruise line out there. If you're expecting wall‑to‑wall family programming, this isn't that. That said, the Kids Academy was an absolute hit--the staff was fantastic, the activities kept the little ones happy, and it quickly became the go‑to spot. And the arcade? Total blast. Easily one of the highlights for the kids (and, let's be honest, the adults too). Entertainment-wise, the shows could use a little more spark. Nothing bad, just missing that "wow, we need to see that again" energy. A bit more excitement or variety would go a long way. Now... the part that bumps this from a 3.5 to a solid 4 stars: The Haven. We scored a deal, and if you know, you know. Private restaurant, priority everything, a butler who somehow appears exactly when you need them--it's a different world up there. The Haven experience smooths out every rough edge and turns the whole trip into something special. Overall, Norwegian delivered a great cruise with a few areas that could level up, but thanks to The Haven, it felt like a truly elevated getaway. Would absolutely sail again--especially if another Haven deal pops up. Bon Voyage

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Norwegian Cruise Line - Good place to catch up on work or relax on NCL Sun

Good place to catch up on work or relax on NCL Sun

Norwegian Cruise Line - Haven Penthouse

Haven Penthouse

Norwegian Cruise Line - Great leadership team of NCL Spirit. Director of F & B, General manager and Director of housekeeping

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Great leadership team of NCL Spirit. Director of F & B, General manager and Director of housekeeping

Brickell Travel Management - Grateful for the insights shared by 
Tap Air Portugal
 during our recent training session!

Brickell Travel Management

4.1(21 reviews)
0.3 mi

A+++ service. We got off our cruise and decided we wanted to book another getaway ASAP and saw the…read moregreat reviews for Brickell Travel Management and decided to drop by their office for their services. Ennio was so helpful. He made sure he worked with our budget and vacation needs. We wanted to get away from Miami's rainy weather and see some sunshine and that's exactly what Ennio did for us. We didn't give him much time to plan because we honestly wanted to get out of town ASAP. He got us an amazing deal for an all inclusive trip to Cancun with airfare all within our budget and with a flight out the next morning. I've never used a travel agent before but I'm sure glad we did. Me and the hubby were trying to find stuff ourself by using all the traveling websites but weren't able to find anything good and we're getting tired of the process. That's when we decided to give a travel agency a try. Think I'll have to use these guys from now on. Friendly service, knowledgeable agents and super efficient travel planning. Love it.

Brickell Travel did a fantastic job with my reservation. Anyone I spoke with was friendly and…read morehelpful. In addition Tania was able to provide a last minute upgrade on my return flight. I highly recommend them.

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Brickell Travel Management - Grateful for the insights shared by 
Tap Air Portugal
 during our recent training session!

Grateful for the insights shared by Tap Air Portugal during our recent training session!

Brickell Travel Management - Grateful for the insights shared by 
Tap Air Portugal
 during our recent training session!

Grateful for the insights shared by Tap Air Portugal during our recent training session!

Brickell Travel Management

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Norwegian Cruise Line - Christmas ornament gift exchange 2024

Norwegian Cruise Line

2.9(37 reviews)
3.0 mi

I did a 3 day solo Christmas cruise to the Bahamas (NCL's Great Stirrup Cay & Nassau) on the…read moreNorwegian Pearl. The ship was beautifully decorated for Christmas, and there were fun, holiday-themed activities all day long each day. My room was bright, clean, and cozy. Most of the food on the ship was very good. My favorites were the Irish pub and the French restaurant. You can skip the Chinese restaurant. I highly recommend get an all-you-can-drink and wi-fi. NCL has sales all the time, so you can usually find a deal with extras included. Service ranged from fine to excellent. As for guests, it was a good mixed crowd of young and old. If you search FB, you can probably find a group for your cruise date and get to know people in advance like I did. I booked a Nassau harbor cruise excursion which I really enjoyed. At Great Stirrup Cay, I stayed on the ship and enjoyed the ship's amenities. Tip: this is a smaller ship, so you'll feel some ship movement. I took a couple Dramamine each day and felt ok.

We love NCL and have cruised countless times with them . We just recently took a four day cruise…read moreout of Jacksonville Florida to Great Stirrup Cay and the Bahamas. We were not pleased with our room choice. We had the balcony club balcony suite. The TV was the size of a computer screen, and we had trouble all week with the the door to the balcony, we had to call three times before they finally sent someone to fix it. We also were not impressed with the bathroom. I've never been on an NCL cruise line that had a tub and not a shower and not just any tub but a tub that was extremely high. See picture below as usual. The entertainment was great and the drinks were plentiful and the food was great. We would have to rate this cruise ship the Gem in need of some upgrades. We love NCL and will continue to cruise with them

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Norwegian Cruise Line - Combination fried rice from Lotus Garden

Combination fried rice from Lotus Garden

Norwegian Cruise Line - Rock climbing wall

Rock climbing wall

Norwegian Cruise Line - Christmastime 2024

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Christmastime 2024

Hold My Luggage - Outdoor kiosk and luggage storage

Hold My Luggage

3.0(4 reviews)
0.4 mi•Downtown

Got a few hours before your flight and need a place to store your luggage? You may want to consider…read moreusing Hold My Luggage's luggage concierge where you can book your reservation online or at the kiosk. Located at an outdoor kiosk at the main entrance of Bayside Marketplace, you can conveniently drop your luggage off while you shop, grab something to eat or go on any of the tours within walking distance. It's also a few miles away from the Port of Miami. Being able to walk around Bayside with our luggage was so convenient. It was a good way for us to kill some time after our cruise and before our flight. Pro tip: Ask your Uber or Lyft driver to drop you off at the main entrance of Bayside Marketplace to find Hold My Luggage (across from Starbucks).

Great place to store luggage. I wasn't sure what to expect because it was my first time in Miami,…read morebut the place was super convenient to get to after my cruise. I needed somewhere to store my luggage before heading out to the airport. It was a little hard to find from the google map, but it's towards the back of the second floor of the marketplace. The storage is actually just a small part of a luggage store that is at the end. The lady that worked there was one of the nicest in the planet it was really reassuring given our anxiety about the safety of the luggage. I think this is the perfect place to leave luggage and it was really inexpensive. I would use it again in a heartbeat.

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Hold My Luggage - Capacity to hold hundreds of bags every day!

Capacity to hold hundreds of bags every day!

Hold My Luggage - Pick up and delivery at PortMiami hotels and the Miami airport

Pick up and delivery at PortMiami hotels and the Miami airport

Hold My Luggage - Great Staff

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Great Staff

Virgin Voyages - XL Sea Terrace

Virgin Voyages

3.5(205 reviews)
1.0 mi

I caught the travel bug later in life, I'd roadtrip and flown but my first time cruising was…read morethrough Virgin Voyages. Seeing that a few friends took Virgin last year and had a great time, I decided to try with them. I boarded the "Resilient Lady" from the Port of Miami after a smooth embarkation process through their naturally lit and modern terminal (you go through security just like at the airport.) Once I boarded, I was welcomed by the Happenings Cast (entertainment crew), then found my way to my stateroom. SPRING FOR THE BALCONY SUITES, the ones with the hammock. You're welcome! They had a lot of fun activities for solo travelers, such as icebreakers and a pub crawl through the various ship lounges. Food is unlimited through the ship from the buffet ("The Galley") to the signature restaurants. For those, just like in the mainland, reservations matter. Of the ones I tried, my favorites were "Extra Virgin" (Italian, duh) and "Gunbae" (Korean BBQ), which had an interactive drinking game. Smoked meatballs, bolognese and moscato hit different with a pure waterfront view. The staff at Gunbae was also attentive to my food allergies and adjusted the ingredients and cooking sequence to this. Parties: there was a pajama party first night on the pool deck, as well as the famous Scarlet Night. You dress in red and have fun, both with friends and enjoying the performances by the cast. There are also a couple of clubs with a good sound system. Key West was also fun, exploring the different bars and shops in Duval Street as well as their private island in Bimini (part of Resorts World Hotel). The surf was great, and they also had a DJ by the pool. The crew was also pleasant and helpful, and I barely felt any wave motion in my cruise. I could keep writing, but the best part is just go and enjoy the cruise. Highly recommend and I would take this cruise line again!

I've been on three cruises now, and this was my first time sailing with Virgin Voyages. I won't…read morename the other cruise line, but Virgin absolutely blew it out of the water. We sailed from Miami to Puerto Plata and Bimini, and I was impressed from start to finish. THE FOOD was the biggest surprise. It was genuinely incredible. We tried most of the signature restaurants, with Extra Virgin being a standout. Even The Galley impressed me...ramen, tacos, burgers, sushi, ice cream, bagels, everything felt fresh and elevated, not like a typical cruise buffet. The ship itself was beautiful, modern, and spotless. They were even doing maintenance while in port. The shops, casino, entertainment, and overall vibe were all excellent and very social. The cabins were also amazing. Everything is controlled through a tablet, lighting, temperature, service requests, dining, maintenance...super convenient and modern. Embarkation and disembarkation were shockingly smooth. Getting on took longer than getting off. Disembarkation was especially impressive--we just walked off the ship with no lines or stress. DRINKS: Virgin uses a Bar Tab instead of drink packages. I bought a $350 tab with bonus credit and it lasted about three days of fairly heavy poolside drinking. Cocktails were $11-$16, which felt fair. It also covered non-alcoholic drinks, and I had great coffee and iced lattes every morning. I basically lived by the pool. The bartenders were fantastic, and the pool deck had a great energy all day. Scarlet Night was a highlight, super fun club night, though the DJ definitely needed to read the room a bit better. I also did three spa services (haircut, facial, massage), all excellent. My only complaint is that spa treatments don't include access to the spa facilities unless you pay extra, which feels like it should be included given the price. In Puerto Plata, we did the waterfall excursion, about a 40-minute drive and 45-minute hike, then sliding and jumping into waterfalls. Lunch was included afterward. Definitely worth it if you don't mind a bit of activity. Bimini was beautiful, and I loved that the wristbands worked at the beach club bars. The only downside was timing...the DJ didn't start until 1:30 PM, so we spent hours waiting in the sun and left before it even began. Starting earlier would improve the experience a lot. Overall, Virgin really nails what they're going for: great food, modern ships, fun entertainment, and a social, energetic vibe. A few small tweaks, but nothing that takes away from how much I enjoyed it. I'll absolutely sail with Virgin again.

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Virgin Voyages - Valiant Lady Extra Virgin dessert

Valiant Lady Extra Virgin dessert

Virgin Voyages - Valiant Lady Extra Virgin

Valiant Lady Extra Virgin

Virgin Voyages - Pink Agave

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Pink Agave

Carnival Celebration - Peace Out for a week~

Carnival Celebration

3.5(28 reviews)
1.2 mi

Sailed on Carnival Celebration for the first time from February 21-March 1st, 2026. The ship itself…read moreis very new, well kept and has multiple restaurants and attractions for everyone. The restaurants that were unique to this ship compared to the last one I was on were the " Chi-Bang", Cucina del Capitano, Teppanyaki and the steakhouse. I also really enjoyed the pizza from the " pizzeria del capitano" as it was very thin and had fresh ingredients! We did eat at the " cucina del capitano" one night for free, but it wasn't anything special, so I wouldn't go again for $8 per person. The rest of the cruise food was the average meals that you get on all ships--- a bit on the heavier side and tough on my digestive system, but it was nice to have the opportunity to skip the seated dinners to eat a quick salad at the buffet or have other lighter meal. In regards to the layout of this ship, I felt that it was a bit confusing and I definitely missed having the central atrium that was present in all other ships. However, we were fortunate enough to have a room in floor 16 so we could be close to the Lido and serenity. Speaking of serenity--- on previous ships, this was on the back of the boat and thus made for a less windy experience, whereas this time it was located on the front of the boat and you were lucky if your food or towels didn't blow away. My other critique of Celebration is that many attractions required an additional cost--- if you're going to advertise a " roller coaster at sea!" , then you shouldn't be charging guests an additional $15 per person to ride it ONCE. Our local 6 Flags has better deals than that. Furthermore due to the high winds and chilly temperatures during our cruise, the " Bolt" rollercoaster was closed more often than it was open. As a result, when we tried to book a ride, they were all sold out. The ropes course and the water slides are free, thankfully, but one of the slides was broken during our trip, so that was a bummer. In regards to the shows and entertainment on this ship, Carnival Celebration blew all the other ships out of the water ( pun intended). Color my world, We Are One, Noche Cubana, and the circus show were absolutely AMAZING. I felt like I was watching some " cirque du Soleil" shows on the cruise ship, and was very impressed! As usual, their Punchliner comedy shows were also hilarious, and they were always a great end to the evening. Overall, due to the greediness of the owners of the ship in making us pay extra for random unnecessary things, I give the ship a 4/5. That rating also includes the fact that, despite advertising " Celebration Key" as a Carnival owner island, all the activities one would want to partake in cost money. I wish cruise ships would stop getting greedy and instead focus on keeping their customers happy by avoiding extra unnecessary charges.

Overall the seven day cruise was fun and relaxing. What I like about this Carnival cruise was the…read moreparty atmosphere and the variety of food options that we enjoyed without additional costs. The suite life was definitely not as great as Royal Caribbean! The things that we like were the spa shower, the Loft deck (for suite guests use only) and the complimentary bottle of wine. The best perk for booking a suite was the nice size of the room. Unlike Royal Caribbean there was no suite lounge or daily reception. No concierge for booking spa treatments, fine dining etc! There was no coffee available in the suite. There were no treats left by the room attendant. There is reserved seating at all events on Royal not Carnival. Carnival only allowed one meal on their private island Celebration Key (after that you have to pay) Royal provides an endless buffet. There was no private area for suite guests like on Royal Caribbean's private island. The thing I disliked the most about this Carnival cruise was the presence of so much security they were three or four deep everywhere on the ship. In the Limelight club the DJ stopped the music, the lights were turned on and security addressed cruisers with drinks in there hands and no shoes on the dance floor (this happened 4 times while we were there during which the DJ scorned the crowd) It was so tacky. Didn't go back there again. We ate most nights at the Lido Marketplace ( buffet). I like having choices and the food was generally good with the exception of the chicken three times we found it undercooked. The ChiBang restaurant was underwhelming. The appetizers were good the dinner entrees so much. Guys burger joint was delicious just a little salty. The coffee offered in the Lido Marketplace was weak. We had to buy coffee everyday to get a decent cup. The cruise staff were really friendly. The New Year's Eve event was okay. (I like the two Royal Caribbean new years cruises better.) We skipped visiting St. John and Amber Cove ports opting to enjoy the quiet boat instead. Disembarking the boat was quick and easy because we got to the staging area very early and carried our own luggage. Though the walk pushing my luggage back to the car was no fun.

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Carnival Celebration - Mom during Cruise Elegant Night

Mom during Cruise Elegant Night

Carnival Celebration - Me and the Family during Cruise Elegant Night

Me and the Family during Cruise Elegant Night

Carnival Celebration - Always hilarious

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Always hilarious

Bookers International - travelservices - Updated October 2026

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