Our Tail light was damaged with a valet service, I sent a picture, Vin, and description of damage…read more JR looked it over, gave me an estimate & ordered the part. The price was very, very fair. Since December my availability was was hard to make appointment to repair, I had a day available & the Hackleman team did everything they could to get me in and take care of me. I'm so pleased, I've used them a few times before and the service has always been stellar! I definitely will give them a five star rating !! Thank you Hackleman family

Took a second vehicle in to Hackleman's and got fantastic service and a great price, just like the…read morefirst time. I told them I had priced the part needed at the dealer and could save a couple hundred dollars by ordering the part myself from eBay. They were fine with that. The door on my truck was stuck closed and the latch mechanism was broken. Wouldn't even open from the outside. They had budgeted 1.5 hours to get the door open, but when they went to inspect it, it opened right up. They could easily have said nothing and charged me for the 1.5 hours labor, but JR took that off the bill. I have a whole new door panel and latch now for a very reasonable price in a very quick time frame. They were happy to work with me. These are honest people who know what they are doing.

they will give you a estimated date and then will give you excuse after excuse for not having the…read morejob done. i do not recommend this place at all. still waiting for my car. how am i suppose to move around without a car?

I am giving Tony 5 Stars for his rapid response, courtesy, rate quoted per hour…read more However I did not use T & T as it was too far from my house for me to drive at this time. I would suggest anyone needing car body work give him a call.

I wish Yelp gave the ability to rate even more than 5 stars, because Diamond Collision is worthy of…read morea much higher rating. I needed what to me was a pretty significant repair to my 2023 Tacoma, and they were just superb. The work is fantastic, the truck looks wonderful, and the people there are personable and extremely kind. It didn`t hurt that their estimate was the lowest of the 3 shops that I got estimates from. Good people and good work. You just can`t go wrong there.

Unfortunately I have had to use their services a few times though no fault of my own and I have…read morealways been completely happy with the repairs to my cars. I used to do auto body repair when I was younger so I know what I'm looking for and hard to plese and Diamond has accomplished this everytime I've been there.

I am beyond disgusted with the state of my vehicle after picking it up from Caliber Collision. Not…read moreonly was the repair process frustrating, but I received my car back with holes in the driver's seat--damage that was absolutely not there when I dropped it off. To make matters worse, the management is flat-out refusing to take responsibility. They are claiming it "isn't their fault" and are using the initial intake photos as a "constituted denial of service." This is a blatant attempt to dodge accountability for their technicians' carelessness. *** I have since emailed communitymanager@calibercollusion.com. Asking for assistance with the matter

From the minute I walked in the door I was treated with the utmost respect they kept me informed…read morethrough their up-to-date text messaging and even got my car done 5 days earlier than expected which is super nice I have my car before the weekend I highly recommend them if you need any kind of insurance work they're easy to work with and I go above and beyond to make sure you're satisfied Mike even kept me informed the entire process I did via their text messaging services. They back up their services with a warranty as long as you own the car, That's a guarantee I love!

I was incredibly outraged by the lack of integrity of their work and being brazenly lied to that I…read morewrote my first review (see below). Now that I am calm enough to recount the experience, I think others would benefit from our cautionary tale: We were in an auto accident last year and took our vehicle to Church Brothers because they had previously done some body work on one of our other cars and we had been satisfied. Plus, they are Honda certified mechanics (although that no longer means anything to me). So we took our 2-month old SUV to them after we had been hit on the front passenger side. The work was done quickly and we went to pick it up 6 days later. We didn't accept the work because the hood was crooked and wasn't matching up with where it should have attached to the body. So they saw the problem and agreed to re-do the work. 5 days later, we picked the SUV up and everything seemed fine. A few days later, we were driving down the highway and the window fell down and got stuck in the door. It was terrifying! But moreover, when we took it to the dealer (it was the closest auto place), they showed us that the window was lacking the VIN info and was not an original. The window wasn't broken in the accident, so we confronted Church Brothers. They lied and claimed that the window came in broken. It did not and their own estimates and final paperwork did not list the window as being replaced. Eventually they admitted that they had broken the window and replaced it... but they used an aftermarket part that did not fit in the track AND had tried to hide it initially. Because the window did not fit correctly, it was only a matter of time before the shoddy work failed. The lack of integrity is what we found so incredibly upsetting. In addition, they refused to take financial responsibility for their mistake and were extremely defensive about 'sometimes these things happen'. I agree that accidents and mistakes happen but it is terribly unethical to violate the trust of customers by hiding mistakes and then refusing to take responsibility when they are uncovered. We ended up paying the dealer to replace the window with a factory window so that it would sit in the track correctly and actually function. STAY AWAY! They cannot be trusted!!

Due to a minor fender issue my husband had I found I was in need of a repair shop. I have State…read moreFarm Insurance and they recommended this company along with a couple of others. I was so impressed with their attentiveness that I just went with them. They were able to see where my insurance company had suggested them and they took care of everything. They even provided me with the info on getting a rental car from Enterprise, which is only a couple of blocks away. My car was only in the shop a couple of days, as promised, and it looks as good as new. Needless to say, I totally love a company that does what it says, is on time and provides great customer service.

Took my 2025 Mazda 3 out to Killa Dent for two dents on the passenger front fender crease over the…read morewheel well (I'd run into my garage's workbench finally after living in the house 10 years). He took care of it in about 30 minutes and you can't even tell they were there. If I'd brought the touch up paint, Sid would have done that too. Great value compared to a complicated body shop that would keep your car for days. Cannot recommend Killa Dent Removal enough.

Took my car (BMW 650) to Sid with 9 dings from hail damage on it. Received the car back and it…read morelooks flawless. One was right on the rear driver pillar and I honestly had reservations about how it would look... you can't tell ANY of them were ever there. Sid knows what he is doing, communicates better than any repair shop for anything I have used in the past, much appreciated. As I stated when I was there, Its rare these days to find such quality work. It seems like everyone everywhere is just trying to do the bare minimum to get by.. Killa is the opposite of that. Attention to detail is huge with me and Sid didn't miss a single one. Excellent job Sid. Thanks!