Great surgeons, conformis right knee replaced January of 2016, Golfed in March of 16, am able…read morekneel, squat and whatever I want to do. *****'s

If could give 0 stars, I would…read more Called on 6/1 to schedule appointment. The doctor's office confirmed I had active insurance and scheduled me for 6/2. During my appointment, they insisted I needed an MRI and scheduled it for me. They scheduled it for 6/3 on my behalf. Later in the day on 6/2, the MRI office called and said they have an earlier appointment and I accepted. Later in that same day on 6/2, MRI office called and said I do not have active insurance. I then called Lederman office and was told they verified I have active insurance. MRI was completed at the 3rd party and was then informed I need to pay $400+ because my insurance is no longer active. Lederman then charged me $765 and claimed it is on me to know I do not have active insurance. EVEN THOUGH THEY VERIFIED IT BEFORE SCHEDULING ME, CONFIMED I HAD ACTIVE PRIOR TO THE MRI, SCHEDULED THE MRI FOR ME, AND CONTINUED TO SAY INSURANCE WAS CONFIRMED TO BE ACTIVE EVEN AFTER I INFORMED THEM THE MRI OFFICE IS STATING INSURANCE IS NOT ACTIVE. I informed the doctor office I also use Medicaid, but they do not accept it. They then reduced the bill from $765 to $215 only after being super rude, disrespectful, and having the most condescending tone I have heard in a long time. Just awful to work with and they didn't care about my side of the story at all. The doctor was solid but because of Laurie and Rochelle being some of the most arrogant and disrespectful individuals I have ever had the displeasure of encountering, I would stay far away from this place and utilize any other doctor in your network. Rochelle is also a supervisor (somehow) and was the worst of them all. Just a nightmare to work with and truly wish I would have never visited them to begin with.

The level of care and professionalism was excellent. scheduling, initial evaluation, PTA treatment,…read moreexercise specialists.... All of them were great! My Total Knee Replacement recovery has been better than I expected.

I have being going to the Health Quest on Orchard Lake Rd for different things for a number of…read moreyears and they are absolutely the very best I have ever been . They are all experienced, knowledgeable,kind, caring, and totally into knowing how to care for their clients. I truly have not desired to go anywhere else.

I have been seeing Dr. Yuzon for years and I absolutely LOVE her! I have seen other doctors in the…read morepast that have you sit around in the room. This is not Dr. Yuzon. She takes her time with you and she doesn't want you to sit and wait. She recently made a change to her physicals policy and At first I was irritated but when it comes to it, I get it! She doesn't want to over do it and make people wait. I love this! She isn't a pill pusher which I love. She not a try this and see if it works kind of doctor. She knows her stuff! She is direct but it's what I need some times. She is like an Auntie to me. She is not afraid to call me out but in a loving i'm trying to help you kind of way. She gets to the point but supported me through my tough times. I know when I call or write her for help, she will get right on it and she knows my file. I'm not just a number to her which I love the most! I won't go see anyone else!

I have been seeing Dr. Yuzon for years, I will not see anyone cause she is the best. She takes…read moretime, she is thorough and she cares ad follos up on you when needed. She takes her time to listen, does not rush you nor levae you hanging till your issues are addressed.

Dr. Natalie Moussa, DPM, ive been with her for over a year, i never felt comfortable with her,…read moreshe's very cold, she doesn't spend a lot of time with folks, 2.5, 3 minutes tops, has very little to say, i needed surgery, she kept putting me off, on my last visit i received another shot in my foot but this time i felt no relief, i called my primary doctor to find a different doctor, come to find out the receptionist at my primary doctor see's the same foot doctor, we started comparing note's and her story & my story s are identical, she also said, on her last visit with Dr. Natalie Moussa, she also received a shot & she had no relief from her last shot, i thought this isn't possible, is this woman giving certain people saline? long story short what Dr. Natalie normally does is push $70 inserts on you, spends very little time with folks & pushes surgery conversations back each time, i wasted an entire year, i wonder if she's qualified? is she faking it? as i said my doctors receptionist had the identical experience, i wondered, is it just me, turns out, no it's not just me. my best advise, keep going find another who spends time with you, someone who's warm hearted rather than cold.

I went in to see the doctor and was billed over $200. I called and got it straightened out. I go…read moreback to see the doctor again and they claims I owe over $200. The Insurance was input wrong and they refused to correct it. Having extreme pain I could not see the doctor to get relief. DO NOT GO HERE ANYMORE. DR. PETER GALEA IS NO LONGER THERE

My husband had back surgery in 2018 by a neurosurgeon here in Kalamazoo. That surgery needed to be…read moreredone within 2 months. Being naive about back surgeries we thought my husband was getting the best care he could. After the 2nd surgery failed miserably a friend suggested that we see Dr. Nicholas Shroeder at OSOC. Within minutes of meeting with us he explained clearly why the first two surgeries had failed. By this point my husband is in constant pain and can no longer stand up straight. Dr. Shroeder explained what he felt the best course of action was going to be for Tom's situation. Dr. Shroeder had the new pieces needed for Tom's back made specifically for him in France. The previous neurosurgeon had just grabbed any rods and screws within reach. That was what kept Tom from standing upright. The picture on the right shows the neurosurgeon placed straight rods in his back. Losing the natural curve is what kept him from ever standing straight and in excruciating pain. The picture on the left is what was needed to give Tom the ability to walk and have a good quality of life again. This shows the difference between an excellent surgeon and one who should never be allowed to practice medicine again. The day of the surgery was a very long one. Dr Shroeder performed the 14 hour surgery to correct the neurosurgeon's mess. He actually had to rebuild Tom's back vertebrae by vertebrae. There were a few appointments before the surgery and a few during the next year. It is a 3 hour drive each way for appointments/surgery. Both my husband and I feel that the drive back and forth saved his life. I do not say that lightly. It's been 6 years since his surgery at OSOC and we are so grateful to Dr. Shroeder and his wonderful staff, especially Liz. Their knowledge, patience, compassion and kindness is so appreciated.

I wouldn't consider going anywhere else. Dr. Kassab is one of the nicest doctors I've ever met. He…read moreis an extremely talented and gifted surgeon, very attentive, kind, caring, and professional. He did my full right knee replacement 8 years ago and a full left knee replacement almost one year ago. Both surgeries were a great sucess with a speedy recovery. Dr. Kassab and his team are on top of the latest science and technology. They have their own Physical Therapist who are wonderful to work with, so friendly, encouraging, and knowledgeable. The physical therapists are in direct contact with Dr. Kassab so they are able to track and report your progress. Very highly recommended! Leanne Oxford, MI

Compassionate, skilled and understands the importance of a quality life. Did an awesome job on my…read morehip. He has a great team that puts you at ease. A great doctor.

Dr Mackey is an outstanding orthopedic surgeon. I went to see him after an unpleasant experience…read morewith another orthopedic surgeon from the Ascension Providence health system & I am very glad I sought a 2nd opinion. Dr Mackey was very kind, knowledgeable, personable and caring, took a lot of time with me and I actually now have a different prognosis and treatment plan from him. The other surgeon wanted to perform surgery which it turns out is not only not necessary but was wrong. He never shared my x-ray with me or answered any of my questions or concerns. He said I had arthritis which it turns out was incorrect, I do not have arthritis or need surgery, just some inflammation which can be treated without invasive intervention. I would highly recommend Dr Mackey to anyone without any reservation. He is a wonderful doctor and his entire staff treated me with respect & caring.

Dr. Soo performed a laminectomy, discectomy, ​and fusion of L4,5 and S1in November 2018. Prior to…read morethe surgery,​ my pain was unrelenting, disturbing my sleep and significantly​​ impacted my quality of life negatively. The surgical care I received was excellent​. Immediately after surgery, the preoperative pain was gone (although there was postoperative​​ pain related to the surgery, it was only temporary). I went in for my 6 months​ follow up​ yesterday. The x rays showed complete fusion (healing) and on top of that, I continue to enjoy my pain-free​ status with excellent​ function. Thank you Dr. Soo and your staff for your excellent professional work​ and caring style. I would recommend Dr. Soo without reservation.

Dr Houseman operated on my neck twice in Dec of 2017. First a decompression then 2 weeks later a…read morefusion of C-3 thru T-1. Dr Houseman is wonderful! I love this guy, he's compassionate and caring. He talks to me like a regular person and has never made me feel like he was in a hurry. After surgery I had some issues, partly due to my having fibro and he was so patient with me. The office staff is very friendly. The only thing I could complain about is Dr Houseman's PA at Ascension Macomb. He's quite abrupt and cold. He would walk-in all high and mighty, no smile, just stand there and say "Ready to go home". Never bothering to ask how I was feeling, if everything was ok, just informing me that if I didn't go home after 3 days I'd have to go into a nursing home! (My dad had just died the week before in a nursing home) It would of been nice to know these things BEFORE surgery.

This is the best sports medicine clinic around. My doctor, Dr. Goitz. is top notch. This is what…read moreI remember the most. Not crowded. Friendly staff and the 'Desk'? is not 'bad' (see review by 'bad patient' done on 08/10/2017 (bad review)... Going for my second evaluation and 'tune up after injuring my rotator cuff in right shoulder. 1st trip 2 years ago were complete success-without surgery! Been motorcrossing and doing martial arts and working ever since. Now going to take it to the next level. Don't take the first review from the guy that obviously needs a 'different kind of doctor' and someone to lick his wounds for him lol. Do yourself (and your body a favor) Go here, you will not regret that you did. If recommended physical therapy by all means follow up as advised and remember you only get out of it what you put in. The best path isn't always the easiest!

This review is based on 2 experiences with this facility. For my first appointment, I left my house…read morea little too early so I arrived at 1:30pm for my 2:00pm appointment. The staff was extremely friendly and welcoming. They didn't take me back until 2:15. The doctor did not come in the room until sometime around 3:30pm. I went to ask if they perhaps forgot about me (this actually happened to me at a different place) and they assured me that this long wait is normal. What? If it's normal then perhaps trying to come up with a solution for this issue would be beneficial. My only bit of solace was knowing that they close at 4:30 so I knew I couldn't be there forever. My appointment lasted under 10 minutes. I had another appointment and because I waited so long the first time, I wanted to arrive exactly at my appointment time. I misjudged the time and would be 10 minutes late. I called though to tell them and I was put on hold. They informed the doctor and he said we would have to reschedule! lol! The person on the phone was super friendly and apologetic but I think it's insane that I can wait so long for my appointment the first time which is "normal" but they couldn't take me 10 minutes late?!? It makes me feel as though they really don't care about me as a patient. At all. I'm in pain and my appointment was just for a steroid shot.