if I could give them a zero, I would give them a zero. Their…read moreoffices are not well and their staff is neither pleasant nor accommodating. If you wanna be a cock in the wheel of our medical system, use this practice.

Everyone at this practice is wonderful. Nurse practitioner Susan Moreland is my primary care…read more I trust her very much. Alwlays has time to talk to you and listens very well.

Several Critical Care nurses at AAMC recommended this lady to me as my primary care physician. I…read morehave nothing but wonderful things to say about her and her staff. Dr. Arata really knows her stuff. On my second visit, she quickly diagnosed an infrequent but painful problem I had in the past that 3 other doctors had missed. All the other doctors knew the problem. But Dr. Arata was the only one to find the cause and propose to me a solution.

Dr. Arata was prompt, professional, courteous and knowledgeable. Her staff was friendly and the…read moreoffice ran smoothly for time I was there. Even though I was there for a healthy visit/check up, she was thorough and comes highly recommended from the medical community.

My boys see Drs. Hackett and Ginsburg. The office is clean and child friendly. The boys love…read moregetting a cookie or lollipop after a visit. While we love the nurses and doctors, the office staff can be a bit short and seem unfriendly. Also, we always have to wait to be called back (up to 30min) and to see the doctor (up to 45min) despite being on time for appointments. Seems to be under-staffed in relation to the volume of patients seen.

Best doctors around. Dr. Hackett & Ginsburg are amazing pediatricians!! They go above and beyond…read morefor their patients and it shows. They're not too quick to give antibiotics which I can appreciate. The staff is very nice and kind too.

Updated review...I still love the staff here. However, this is concierge service which requires me…read moreto pay extra yearly. Their offer is guaranteed appts, 24 hr access and Stella care. I make sure any other doctors I see sends all info to Dr. Benns. Very seldom does she read it. As our visits start she'll ask "Oh when was that test done", "What were the results"? The practice charges a copay for bloodwork which is required every six months. A few times emails were unanswered and I ended up calling the office to get an answer. I'm not saying it's the worst but it definitely doesn't deserve 5 stars.

From the owner: Dr. Erika M Benns graduated from the MCP- Hahnemann University School of Medicine in 2000. Dr…read more Benns completed her internship and residency at the Atlanta Medical Center in Georgia. She is certified by the American Board of Internal Medicine. Dr. Benns has an interest in preventive health care, especially in the areas of hypertension and diabetes.

I really like Dr. Katz. My initial visit to him was very comprehensive. All initial physicals are…read morethis way, I suppose, but I was impressed at how much time he took to talk to me and sort of find out who I am from a medical perspective. His manner is calm, competent, and thorough. Subsequent visits have been the same: the waiting room might have many patients, but when it's my turn to be in the office, I feel like I have the time I need to talk to him about my concerns. I have never felt rushed in my appointments, and because I am not feeling pressured about time, I am better able to express my concerns and have a productive, efficient visit. I don't get rushed out of the office thinking, "Shoot, I meant to ask about this..." By the way, you might get his answering machine sometimes when you call the office to make an appt., but they always return my calls very quickly -- last time they called me back within about 15 minutes.

I have Seen Many Doctors in my sixty years. None have been as attentive to their patients needs as…read moreDr. Katz. Mark Harpe Annapolis MD

I had an excellent initial appointment at First Medical Associates in October with PA Ashley Myatt…read more She was thorough, professional, and ordered blood work with instructions to follow up. Unfortunately, every attempt to schedule that follow-up was handled extremely unprofessionally. My first follow-up appointment was canceled 10 minutes before the visit after I had already left work and arrived. The second time, I arrived to a locked office with no staff answering the phone. The third appointment was canceled because the provider had left the practice. The fourth time, I again arrived to a locked door and waited 35 minutes before receiving a call from the receptionist saying she had been at lunch. After four failed attempts and multiple instances of taking time off work, I cannot recommend this office. The level of disorganization and lack of communication was extremely frustrating and unprofessional.

DONE WORH THIS PRACTICE. Arrived today well ahead of time for annual physical (which is covered by…read moreinsurance and doesn't require a copay). The incompetent, ZERO CUSTOMER SERVICE "Team Lead" lady at the front desk told me I had to have a CC on file or have a $150 credit on file - because it's "company policy". I've NEVER been asked for this before, and just about all the medical practices I've ever visited - it's OPTIONAL. This was my second time trying to get my annual physical done - this PRACTICE HAS ZERO COMPASSION AND UNDERSTANDING AND DE-PRIORITIZES health needs. And I'm also an established patient with two PCP's at this location. SAVE YOUR TIME AND GO SOMEWHERE ELSE.