Clean friendly great Hot Food 5 min wait for a meal can't complain. I'll post photos next week.

It's been four years since I last visited this Bonchon and it will probably be another four years before I come back to this location again. I wouldn't go as far as to say the food is bad but it's not what Bonchon should be. I first fell in love with the Bonchon in New Jersey. I'm embarrassed to say that I had Bonchon for lunch every day for a week while I was in NJ. I was ecstatic to see that they had a Bonchon in Orlando. I gathered all my friends and told them this was a must TRY! Only to be dissapointed. For starters. KFC must be crispy!!!!! It has to have that loud crunch. This Bonchon does not offer that. The Japchae is way too sweet. Why? Traditional japchae will never be that sweet and the fries should never be soggy. But this could be because I ordered Togo. Please BONCHON off Alafaya. Get your sh!t together and let me know when you go back to the original recipe. I will honestly be one of your best customers and hopeful to see you all doing well. read more

First time at this place . The food was really good and the service was too . The only thing is that the table was super sticky when we sat down and had to go in the bathroom to wash my arms that were all covered. Overall the food was amazing read more

Bonchon Waterford Lakes - Soy garlic chicken wings - Korean Near Me - Orlando, Florida

Have been to this location several times. Today I went with 2 other friends. The food is good and the server was very nice. This location is always short staff. Today second (Cookie (the so called manager) has been rude and very unprofessional. Last time she charged twice for 2 ten pieces and told me I ordered it and I have for it pay regardless. My friend (same person today) order food to go and COOKIE got it wrong when we asked her directly the order seems small Cookie said she packed the bag and everything was in it. Got home back to lake Nona Cookie forget 1/2 our order and refuse to credit the difference but said we could come pick up the forgot food. Today our bill was added a 20% gratuity to each bill without any thing printed on menu or mentioned by server. We brought it up to sever and asked for the manager she refuses to come out to speak with us. I told server I was not going to pay. I heard Cookies screaming tell them it's a was a franchise new thing. After I say no I still want to speak with the manger. She then proceed to slam plates around and started cussing about us and refuse to come to speak with us. It was 5 tables in the restaurant and she was screaming and cussing to the top of her lungs. Instead of her coming out she ask the chef to kick us out the restaurant. She was so rude to us and other customer a table of 6 people walked out. The server apologized and voided both meal total over $130.00 the 3 top behinds did get served because how COOKIE (the so call manger was VERY VERY RUDE. And disrupted the whole restaurant. I will post this review on all platforms not to eat at this location. As I was leaving I spoke to every table and told them about the 20% add to a table of 2 people If the owner Andrea Marpuang doesn't fire this girl I will called and write to the corporate company and have them personally investigate this franchise and it should be pulled. I have eaten at several locations Bonchon though I the states...never ever would I come back to this location and I will keep writing about this Cookie person so called manger. Never felt disrespected in my life. I know it hard to hire employees but it even harder to get loyal customer Andre Anderson read more

Bonchon Waterford Lakes - 20% added to all check regardless of table size with any notification or printed on menu. This is still from people. Don't eat here - Korean Near Me - Orlando, Florida

I've tried the other locations, one in NYC and the one near MCO. I saw their daily special for all you can eat wings and I was sold. Unfortunately, I was disappointed. The wings I has at the other locations were small and just the right amount of crispy. These wings were huge and too crispy. The skin was hard and cracked off with a large oil trail everywhere. I got through three drums and was feeling so icky that I took off the skin on the rest of my order. It was not good. However, the server was nice and attentive. The atmosphere was also nice and their daily specials and happy hour looked like it has great deals. I might come back for the deals, especially the cheap beer, but the KFC (Korean fried chicken) is a no go for me anymore. read more

Bonchon Waterford Lakes - The drums on the left, strips on the right. Very oily and breading was unpleasant... - Korean Near Me - Orlando, Florida

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Excellant food as always. Service was good, restaurant was clean, did I mention how good the chicken is?? read more

Bonchon Waterford Lakes - Soy chicken strips!! - Korean Near Me - Orlando, Florida

First time at any Bonchon. Incredibly greasy. Probably the greasiest fried rice I ever had. You could see the oil pooled at the bottom and moving around as you scoop the rice. I reheated my leftovers the next day in a pan with leftover plain white rice I had, and raw veggies, and didn't need to add extra oil or water to refry it. It still came out oily. That's how greasy this rice was. Even the pork buns sat in a layer of grease on the container! I've never seen that before in baos. Also, the size of the pork belly inside was half what it should've been. Maybe even smaller. It was so small that I took one out and added it to the other bun to make a normal proportioned bun. For a dollar more than any other bao place around Orlando, that's not good. I can only think maybe times are hard right now, but isn't this a chain? If that's a corporate call, it wasn't a very good one. Taste wise, everything was good. I just wouldn't order it again since the amount of oil was unappetizing and I can get better, BIGGER wings from Tori Tori/Domu/Kai for the same price, and better baos for cheaper almost anywhere. This place is within 10 minutes from me while the others are 20, so what a shame. Oh and I was given the wrong order originally. There was even a kitchen receipt in the bag that didn't match the cashier one she handed me at the same time. I still tipped her for takeout, but coming from a former server, that's a very careless mistake considering all you have to do is check the receipt. And not even a light hearted apology from her so I don't think what could've been a horrible mistake for the restaurant really phased her. PS: If you're trying them out, and questioning getting Spicy, don't. I saw someone suggest the same thing but I figured "my bf drinks sriracha, it'll be fine." No. He struggled to eat the spicy dumplings. I took a bite from the side that wasn't coated in red and that was still so hot that I had to soak my mouth in milk 3 times to heal the burn. I am absolutely glad it was just half the dumplings and I didn't order $13 worth of wings that spicy. read more

Wings are a must have and were by far our favorites. Not a fan of the pork buns but still gave it overall 5 star as the wings are amazing.

My best fried recommended this place after my husband has been looking for KFC since we tasted some out of state. This place did not disappoint! We had of course their KFC, French fries, and shrimp fried dumplings. The atmosphere was quiet, and there was only one waitress on staff, but she was quick and attentive to all the tables that were there. It was not super busy. We came on a Sunday evening after some shopping. If you have not had Korean Fried Chicken wings...you are missing out. These wings are fried to a crispy perfection and tossed in a delicious sauce. The french fries were light and crispy. Nothing was disappointing. My husband works next to this place and goes without me during his lunch breaks! (that's how good it is, men should NEVER eat without their wife!!) :) read more

Always sends promotions on Facebook but the promotions never work. Just a scam to get peoples emails addresses and phone numbers. When you call the store they never know about any promotions their Facebook page is so called posting...wings are also often very tiny almost a nub read more

It's in a very nice location in East Orlando. The ambiance is very new and nice. They also have a bar and a private room! Bathroom is clean but the trash is full! Some drips from the roof but the manager said it's from the air condition. Chicken wings soy garlic is delicious. I ordered Bibimbap- it's a nice Korean balance food with bulgogi meat , mix vegetables and rice. The pickled radish on the sides is very good. Takoyaki is also good. Bulgogi wrap is delicious. We have a few more orders and everything is good! The serving is lesser than I thought. Price is average. Service is average. Our orders for 4 person with appetizers took 25 - 30 min. Servers are attentive. The manager is awesome and even take time to talk to us! Overall it's good! It's a different experience. Will recommend to friends ! read more

Bonchon Waterford Lakes - Korean Near Me - Orlando, Florida

The hidden treasure of the UCF area! The chicken is super crispy and flavorful on the outside while being super tender on the inside. You must try this place out. read more

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This place is soooooo good!!! I found out about it through an add, and I got curious after looking at the menu, and that was it! The fried rice amazing! And the Soy Garlic Chicken is so good! read more

Love bonchon for their crispy chicken in all flavors and the sweet and sour radish! Also love their kimchi fried rice!

I have been a loyal customer of this Bonchon location for years and they have always delivered incredibly crunchy Korean Fried Chicken packed with flavors. Tonight, I ordered 20 wings with half soy garlic and half spicy. Brought the chicken home, mind you I live about 10 minutes away from this place, took a bite of the chicken and it was incredibly soggy with no crunch at all. Will not be ordering from here again. read more

Best Korean fried chicken! I always get their fiery strips extra wet and it hits! Also I'm not sure what they put in their coleslaw but it is a BANGER and I don't even like coleslaw. Highly recommend this place if you're ever craving wings! read more

They claim to close at 9. I walked in at 8:30 to place a small to go order and their hostess said "sorry the kitchen is closed for the evening"...AT 8:30. When I walked out afterwards they turned off the lights. I really wanted to try this place but if that's how they do business then never mind. 2 thumbs down. read more

Wings are amazing we ordered half & half soy garlic and sweet chili absolutely amazing. Service was great we were immediately greeted and advised our order would be right out after ordering online. My new fav spot. read more

This place was awesome! Crispy, flavorful and delicious chicken!! The Pork Belly Bun appetizer and the Parmesan Fries were great too!! Highly recommend!! Will return!! read more

Very satisfied with their customer service, food quality and freshly made wings. I've been calling ahead and ordering to-go the last few times, and everything was delicious! read more

Well to start we waited at the host stand along with another guest waiting behind us for a table for quite a few minutes.. no one would was around to help. There was only one waiter and this was during the 12:00 lunch hour... so service was slow. She was very nice and helpful. The food was presented well and did not take too long to come out, but overall was lacking in flavor. We added sauce to the rice because it was a little too bland. The chicken Katsu tasted like typical katsu but wanted more flavor than the basic sauce gave. The boneless wings as well were lacking flavor. And lastly overpriced for quality of food. read more

Bonchon Waterford Lakes - Chicken Katsu - Korean Near Me - Orlando, Florida

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Oof, whatever you do, pls do NOT order Bonchon for takeout... I'm a sucker for their soy garlic wings but what I recently got in my to-go order vs what I typically get when dining in was NOT it. I ordered the 20-pc soy garlic wings which did not taste the least bit fried (it was a soggy, fishy tasting mess - I assume they used the same oil as what they fried the takoyaki in). The takoyaki balls were decent tasting but super mushy on the inside. Lastly, I wanted to try the chicken katsu bc it looked good on their website, however, it was a greasy, salty, soggy mess as well. Overall, I am deeply disappointed that I essentially wasted ~$46 on food that was so bad, I had to toss it out after only a few bites. Would highly recommend dining in vs taking out (if possible) so that the food is fresh! read more

Vincent was a great server! He was very detailed in taking our order, attentive, and friendly. Our food came out quickly, the chicken was hot and crunchy when it came out, and everything was correct. He also checked on us a few times to see if we needed anything else. Thanks so much Vincent! We really enjoyed our lunch! read more

I can't stand it when restaurants serve good food but the humans(service)make it where you don't want to go back,i was so excited to see a korean fried chicken spot by Waterfordlakes...even though it's on the homedepot.....Panda Express side..i don't really go this side,specially to eat,and it's actually kind of hard to spot,anyways I finally made it in there today since I had some time to kill,not sure if they just opened or what not,but they were super understaffed,as it took a while for someone to take my order,I noticed on the menu it says they make the fried chicken fresh to order,so it will take up to 30 mins?!so I decided to pass on the chicken,figure I call in ahead the order next time,I order the fried octopus dumplings,which was under fried a little as it was mushy in the middle,and it was not a dumpling,but 4 balls of flour,then I ordered the rice cake and fish cake dish,which was actually pretty good even though I wasn't expecting it to be so sweet,and last I ordered the salmon ball....and this is where all the problems started,the guy tells me they have a lot of wings so it won't take that long,he says 20mins,so I decide to cancel the salmon ball(shouldn't have done that)and order a 6 piece fried wings lunch with white rice,he goes give me 20 25 mins...so i was like cool,I will go get a bubble tea and check out game stop,I end up goin to Best Buy as well,as I did not return until almost an hour later,I get there and either he forgot to put in my order or gave away my chicken,but tells me chicken is still cooking!!!!!wtf!!!!!!i can't stand it when people waste my time!!!!as I'm debating if I should just leave,I see a couple that went in after I ordered,was done eating and on the way out....omg I almost lost my sh*t...if I wasn't In the industry I would give them 1 star ...1st time experience was so bad I'm not really sure what the fried chicken tasted like(lol)I really wanted to like this place,specially since it's 5mins from my house,but maybe I will call for take out after I forget the nonsense. read more

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We ordered potstickers, Korean tacos, bulgogi, chicken katsu, drinks and fried rice. If based on just the food, I would have given 5 stars; everything was delicious, though wish there was more sauce on the potstickers or dipping sauce on the side. The problem was the stickiness of the table, not just in spots but all over. We took several wet wipes I had in my purse and scrubbed, but it didn't help at all; so we covered our table in napkins. The tabletops need to be refinished and/or covered with a glass top, tablecloth or even craft paper. Was yucky. Note to the manager: Please tell you staff (was a girl from the kitchen who brought the food out) that old ladies don't like strangers calling them "baby girl" or any other cutsie names. Had she been our server it would have significantly reduced her tip. read more

I unfortunately have had issues with this location both times I have placed a pickup order. I wanted to give them another chance because the food is good, however my ticket has been misplaced both times. I had to wait 30 minutes for my order to be made after arriving at my scheduled pickup time today. The tteokbokki I received was also missing a topping, which is fine because I already got home and don't feel the need to go back, but it is just a bit disappointing after waiting so long. I was offered a free soda while I waited, which was nice. I hope that I can return here in the future and have a better experience because this location is most convenient! :( read more

We have ordered remotely/delivery many times and always been pleased with the food. We decided to dine in for the first time and it was a very unpleasant scenario. The first thing said upon entering was to sit wherever we'd like and the restaurant was very empty so we chose a table towards the rear of the restaurant. As we were sitting down the waitress told us the table we chose was reserved... so I guess you can't sit wherever you like. She told us that if we sit at that table we would have 18% gratuity applied (I normally tip more than that) I said that was fine but she still redirected us to a much smaller table in a very empty restaurant. When we sat we asked for a drink menu because when we came in I saw multiple wine and beer options advertised at the front. She said they don't have a menu and listed some items but no red wine was mentioned. I had remembered seeing red wine when I came in so when I asked they informed me they only had "clear" wine. I walked up front and they had three different options for red wine. When I told the waitress they did in fact have red wine available she informed me they didn't actually sell those. During this time the "manager" in her tie dye hoodie appeared and informed me if we wanted that wine we would have to pay for the bottle as if we could not afford their bottom of the barrel offerings. She then proceeded to say the waitress did not know about those options because they don't sell because the owner normally brings in gas station wine already packaged in plastic cups for wine options. Needless to say the very unprofessional manner of both waitress and manager left us feeling very displeased and we ultimately decided to leave after only having a Diet Coke. The waitress can be excused because obviously management does not set a proper example for how to treat customers asking simple questions. read more

I was turned away after arrive 35 minutes prior to closing. The server at the bar wouldn't even seat me. Don't say you're open until 8:00 when you won't even seat people until then. Awful customer service and I have worked in the restaurant business for many years. read more

I am a customer that is HUGE on service. We're paying for the pleasantry and the opportunity to be waited on. We had to asked for plates, napkins and only some of our party got cutlery. We also had to request refills. Putting that aside the food is so good. You could pick anything off of the menu and be more than satisfied. If it weren't for the poor service that we consistently get when we go (we've gone about 5 times as a family of no less the 4 since they opened) we would make it there every 2 weeks. read more

Worst one ever consistently, I keep trying. Servers hate the owner, so bad service. They literally winked at us when the owner was behind them. Floors are disgusting, we know as the shoes stick. We go for the food and lately that's not great either. Jap chae, way to much sauce. We asked for the Katsu to be sauceless, that didn't happen and food was cold. Unfortunately it's the norm here in Orlando. read more

This is my second time going to this location - both times, in terms of the freshness of my food ordered and the courteousness of the staff have left me feeling disappointed. If anyone is reading this review you are better off going to the Bonchon Orlando - (Gateway Village Circle) than the Waterford location. read more

Bonchon Waterford Lakes - Korean Near Me - Orlando, Florida

Staff is attentive, and the food is great! Real KFC at BONCHON! You can't go wrong with half and half, but if you need to get SPICY don't hesitate! I recommend the bulgolgi fried rice to accompany your chicken. read more

So recently returning to Florida after several years, had Bonchon all the time in the state I was living in. Granted, not all Bonchon locations are created equal in terms of quality of food, etc... but this location here was definitely not one of the best locations. In the Bonchons I went to out of state, they included fries with your order of sliders, NOT HERE... I was starving, so I go ahead and pay the ridiculous price of nearly $15 for bulgogi sliders that don't come with fries... When I received my order, I was quite annoyed that my bulgogi sliders actually turned out to be more bread and coleslaw than bulgogi.... Like there was literally barely any meat in between the buns. It was highway robbery... How do you charge someone almost $15 for some tiny sandwiches full of coleslaw and barely any meat? That was a coleslaw slider, not a bulgogi slider.... Total ripoff.. needless to say, I was hungry again barely two hours later just as I imagine I would be.. stop ripping people off. People work too freaking hard to make a buck and then to be jipped like that when they're paying good money expecting not just quality but quantity for what they are paying for. In a prior visit to this location (two visits in total), I had ordered the udon noodle soup ..which again, up north (at one particular location) was the best I ever had--- the plain udon noodle soup had included mushrooms, bits of shredded carrots, bits of sliced radishes... But not here!!! Omg... The plain udon noodle soup at this location was more expensive and was nothing more than some bland, oily looking broth with a few pieces of mushroom and the noodles.... TERRIBLE... Needless to say I will never come.back to this location... Terrible... read more

I've been craving Bonchon after I've had a great experience over at Lee Vista. I'm so mad that I paid $75 for meals that probably should've only cost $30! I'm disappointed about the portions received at this location, especially the fried rice. The serving size was almost like a kid's meal or a side dish and when I asked the waiter if that was the norm, he just nodded. I even told the waiter that the portion at Lee Vista was double or triple the size. I could barely see the seafood meat because they put like 10 baby shrimp and scallops in it! Not even exaggerating!Needless to say, you will get robbed at this location. If you crave this food, just go to the other location! The only great thing at this location was our waiter, Luis, he was amazing! read more

As soon as we walked in I noticed quite a few tables that hadn't been cleared. Red flag. I saw what one of the patrons had on his plate and decided to ask him about the food. He raved about it and says he orders extra just to take some home. So we sat. And we are so glad we did. Food was excellent fried rice stupendous. I had chicken strips they were lightly breaded and crispy. The sauce was great. Atmosphere is laid back. For lunch for two I paid $48 a little pricey but I'll pay it again. It was just that good. read more

Bonchon Waterford Lakes - Chicken strips with fried bolgoggi rice and cole slaw that was also awesome. - Korean Near Me - Orlando, Florida

I love the Bonchon franchise so much, but today's experience was so disappointing. Our service was almost non existent and our server was very dismissive. We had to get up and get everything ourselves. I thought the food would make up for it, but the chicken came out cold and super dry. I think next time I'll try the other location read more

Luis was our server and he was amazing! Everything is so good. We also ordered the chicken katsu and we did not really like it. It has a kind of mustard taste. THURSDAYS ARE ALL YOU CAN EAT FOR $16.95 for wings, drumsticks and tenders. read more

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I have been to this location a few times since they first opened & their service has been consistently lacking. It typically takes the waiters a while to even get to the table and take orders. While the food is delicious, expect to wait A WHILE because even just french fries will take 20-30 to come out. read more

Bonchon. This is the place a lot of people have been telling me to try in Orlando. A place that has been garnering some rave reviews up in places like New York. So when given the opportunity to try it out, I couldn't pass. I do agree with some of the other reviews, getting your food does take a bit of time, probably longer than at most places. However, having said that, I thought the fried chicken was pretty good. These Korean Fried Chicken wings are special because they are not fried once but twice. You would think that they would be extra heavy on the batter or the crust but surprisingly they are not. Instead, what really surprises you is how relatively thin the crust it. It's the amount of crunch that you get on these wings that are really awesome. I would describe it like eating potato chips. Biting through the wings brings about such a satisfying crunch while the meat on the inside is still tender and juicy. If I lived in Orlando, I think these wings would go great with a nice cold beer. Flavor of the wings were also quite satisfying. We got the half and half meaning half sweet and half spicy. Word of advice, bring some people who are good with spicy because these wings have quite the kick. But the bowl of daikon radish that is pickled and comes with the chicken helps to really enhance the flavor and cut through the spiciness. Service was good, server was attentive, and the restaurant space was pretty spacious and very new. Overall I had a good experience and wouldn't mind coming back here again with friends :) read more

Bonchon Waterford Lakes - The half and half wing platter. Spicy on the top, sweet on the bottom. Pickled Daikon Radish in the middle :) - Korean Near Me - Orlando, Florida

This was the worst experience I've ever had!! Bonchon has great chicken but this location is terrible!!! I watched the manager eat next to me with his lady and had nice big pieces of chickens and drinks and didn't pay. I got baby pieces of chicken that sucked and wasn't worth it. I actually sent it back it was so sad. The bartender then said I'm sorry and explained that's why the manager went into the kitchen to make his own food because the kitchen sucks. It was unreal I've been to a lot of Bonchon places and they are awesome!! This one is terrible don't waste your time go to the other location towards downtown. If you are looking for bar specials they have .25-.50 cents off beers for happy hour and there beer prices are higher then the Bonchon downtown. This place is ran like a joke it is giving the Bonchon name a bad rap- it won't last serving trash like I got when I went read more