I walked in today on the Tuesday after labor day for an eyelash dye. With a Yelp check in (new customers only) you get a complimentary eyebrow wax or thread. Betty was great, she was careful and efficient. She also suggest a Brow dye which I figured I may as well go for. I was in and out of there all fixed up nice and quick. It was pretty reasonable too $40. I will go back. read more

Worst Experience at Bombay Salon on MacArthur Blvd - Avoid This Place! Review: I had an awful experience at Bombay Salon on MacArthur Blvd. I went in expecting a proper haircut, but the entire service was rushed and finished in less than 2 minutes. There was no care, no professionalism, and absolutely no effort put into the haircut. Yet, they charged me the full price as if I received a premium service. What makes it worse is that my friends had similar bad experiences at the same location. It seems like this salon is more focused on rushing through customers and making money than actually providing quality service. Trust me ,I do not recommend this place at all. If you care about how you look and want to be treated with respect, avoid Bombay Salon on MacArthur Blvd. read more

I had my permanent hair straightening and I liked the service provided. People worked there talked nicely to me and understood what I wanted. I am happy with my look now. I would recommend to visit this salon. People over there are talented. read more

Service was god awful, nobody knew what they were doing and refused to give a refund after a terrible job. Charged $40 for a haircut that took 4 minutes?? And $60 for a horrendous dye job. Have to go to another hair salon to get it all fixed for an additional charge. read more

Been coming here for years Clean place very nice staff good pricing..if you complaining about this place it's probably because you trying to get discount..it's already a really good price. You want to negotiate after services you in wrong country. lol read more

This is the only business that honors walk-ins over appointments. I called hours ahead, and was told I'd have to wait since rooms were occupied. In the meantime, other services were up sold ti make up for time. It would be funny if time weren't if essence on this particular day. I paid 30$ for a mask that was not mentioned on their menu of services. Assumably they have a mandate to extract a certain amount from customers in order to make it worth their while. Go to Modfacial for the same charge, better equipment, professionalism and punctuality. read more

People working in the salon are rude. You may know your job but you should not be rude in this line of business.

This place is most unprofessional with terrible customer service and just treats the customer like shit. I called in before arriving and ensured they aren't too busy. Once I came in they made me initially wait for 10 mins, thought that I would be let in soon. I was there to get my eyebrows done. In the process of waiting, I was seeing that any one who came in, they were taking care of them first, perhaps just because they were getting their hair done and may be opportunity to make more money with them. They let me in after more than an hour. I was hoping they would be gentle with my eye brows but guess what, they were so harsh on my eye brows that it hurt terribly and they just didnt care (I have got this done at other places and never this bad). I have never seen such a terrible place. I would never go there ever again and would ask everyone to avoid this place like plague. read more

Lash Extensions: 5-Star They are quick at applying them and they look great. With good care, they can last around 2 weeks. If you cry often or a lot, then they can come off sooner. Waxing: 3- Star The lady that did my waxing was very gentle and thorough. Soft wax can be painful, but she was speedy, gave great attention to detail, and was delicate with all my sensitive spots. Her service is 5-star worthy. The reason why I took off 2 stars was because it was pretty dirty. The waxing room bed was dirty with stains and hair. They also use an old, stained towel. But the most concerning is the double-dipping: they use the same wand over and over again in the pot instead of using a new wand to prevent contamination of skin bacteria. If they cleaned up the waxing area and used a different stick every time, it would be 5-star worthy. Location: It's nothing fancy but the staff is friendly. I will go back for lashes, hair styling, and other 5-star services, but will avoid the waxing until their hygiene and cleanliness improves. read more

service was awful, the lady who did my hair was so rude to me and treated my 4 year old sister poorly, they may be good at their hair skills (they're really not) but they don't know how to treat a customer right. read more

We visited for my wife's haircut..worst customer service.. too much attitude. I donot recommend. Very Rude. Please donot visits this place

Just want to mention that my review does not reflect the quality of their services; it has more to do with the customer service that I experienced. I made an appointment for a hair cut beforehand and I arrived a few minutes early (this was some months ago). Upon entering I took a seat and two other customers were already waiting. One lady in particular (not sure if she is owner or not but I think she was) approached me and asked me if I was the one with the appointment, to which I replied yes. She told me she was ready for me but at that moment, there were two other Indian ladies that started complaining that they've been waiting. The first one complained that she called the business and they informed her that they could take her in for her brow threading in 5 minutes at the time. The second one complained that she had been waiting for quite some time. I had an appointment so I understood why the employee would accept me first regardless of the facts of the other two ladies in wait. What upset me was the fact that the employee decided she would accept the two other ladies first. She accepted one of them, told the other that she only had to wait a bit more, and kept telling me to wait and wait. She would give me exact minutes of how long I had to wait and when the time surpassed, I asked her again regarding the time and then she gave me an exact number or minutes to wait again. The time surpassed another time and that made me very upset so I left. Just to be clear, I am only upset about the principal. If someone has an appointment, you honor them before the people who walked in- at least that's the way that I understand it. If I came in with an appointment, and you had to take care of the people with appointments before me and the clients that are currently being taken care of, I don't care how long the wait is- I can be very patient. This has nothing to do with the fact that I couldn't get my hair cut at the time I was promised. Anyways, I am at least going to provide two stars because I feel like the employee was just facing anxiety at the time and wasn't sure what to do next- I think she had good intentions. read more

I love Patti. She takes care of my waxes, facials, and eyelashes. Bombay is a one-stop shop and will leave you feeling beautiful. The ladies are so personally and professional. I wont go anywhere else. read more

Getting eyebrows done here is good or any facial removal service. Women's western haircut, look elsewhere. Service is quick and they take walk-ins. They also offer deals via text. read more

Ok salon, usually hit or miss for threading but try increased their prices big time recently. Not worth it anymore. There are other places that are better in prices and more consistent. Their facials are awful. Used to be a regular out of convenience and good pricing but due to recent hike and inconsistency won't be back.... read more

It's a nice salon with smiling faces all around. The prices are very reasonable for most of the services and you're greeted by everyone nicely so it's overwhelming. read more

I would definitely recommend any day due to their amazing work. They have taken extraordinary measures to ensure customers safety during covid-19 crisis time as well. read more

I have started coming here ever since I have moved to Irving. I used to go to Shanaz, irving. I must say Bombay is very good as compare to Shanaz. I have got threading, waxing done without waiting for long and very good pricing. read more

This was my first visit and I wont go there again . Like someone commented they leave the hair uneven after hair cut . The lady who did my haircut thought she was some kind of pro and started off demeaning me like my hair is oily , that i have knots etc and was also talking rubbish about my hair with coworkers in Gujarati , assuming i dont understand Gujarati . Pathetic customer service . Agree their prices are cheap , there are other Salons across the street who are cheap too but have decent customer service . read more

The people here don't understand, they just do a crappy job. Do not waste your time and money! The person who did the hair cut didn't not understand ENGLISH !! Totally under impressed!! read more

I went for a layered haircut there yesterday. I usually go to ulta since my hairstylist moved I thought of finding another salon. I came to this place because I was in the neighborhood and they were open on sundays. Their service was okay. But I'm very upset with the haircut. My hair is curly so it was hard to tell at the salon. I came home, washed and straightened my hair and I see my hair is completely uneven and its short so theres no way to fix it. It looks like I gave a five year old a scissor to cut my hair. Both sides and bangs are completely uneven :'( What surprised me more is that they charged me $25 for this terrible haircut and shampoo was not even included. Really disappointing. read more

Worst place ever!!! Don't go there! Haircuts are uneven. They ruined my hair. Deep condition was done well but hair cut was awful. I will never go back read more

I happened to stumble upon this shop while looking for a place for lashes. Patty did an amazing job. I had recently gotten my eyebrows threaded & she offered to shape them more. I was so glad tht I let her. They looked so much better. The prices are great as well. I will be going there from now on. read more

Nasty place. One of the salon ladies has a bad attitude. I went there for a haircut and this lady acted very rude. May be she needs to be reminded that she is working in the service Industry and the least expectation from her would be to treat customers with respect, as they give her the business. I would not recommend this salon to anyone. read more

Been getting my eyebrows done here for a while and there's no other place I'll ever go! Patty always does an amazing job!

Do not get your haircut here. Poor listening abilities. Doesn't ask what you want, just grabs scissors and cuts.

Had a great experience at this salon. They are taking every precaution during this pandemic. You will need a face mask to go into the salon. My mom and I both got our eyebrows done by Binti and she did a great job. I've been to many salons around the valley ranch area and no one has taken the time and care with my eyebrows like she did. Will definitely be coming back to this salon. read more

I have been going to Binti for all my beauty needs for the past 3 years. Really happy to see that she finally opened a salon of her own. She is very professional,friendly and talented. The prices of the services in the salon are very affordable. Will definitely go to the Bombay Salon and Spa everytime. read more

I recently started going here for eyebrows and facial. It's a nice place and the rates are good.

Bombay salon is really bad... I stop going this salon, I used to go for upper lip and eyebrows. If you ask them to use wax for upper lip surely they will burn the face . I mentioned this to staff and manager but they argue that it's not coz of waxing. First time I felt it's by mistake..!! But it repeated again and they don't care about burnt marks on face. They just ignore and argue. All they care is nice money (tips).I wish they should hire trained staff instead arguing or provide basic training..!! It's really pathetic n sad..!! I still have burnt marks my face ..!! Not sure what to do ..!! read more

I wanted to like this place as the name Bombay is a brand all over the world! I visited this place 2nd time last week with 2 of my boys and here is the summary of my experience. 3 of us needed haircuts, I was informed I had to wait as 2 customers are before me for which I had no issues. So I waited for about 45 minutes, in the meanwhile people started appearing claiming to have taken pre appointments. The 2 customers in front of me got offended and left. I still waited till my turn comes up. At this point the owner shows up and says I am next - I inform her I will send my youngest son first for which she says "oh! you are 3, you need to wait, I have to attend folks who have taken up appointments". After waiting for 45 minutes already what do you expect me to say or do - I just walked out - I ended up going to the competition about 0.5 miles away and boy - do they treat me royally! within 20 minutes I was out with haircuts for me and my boys - even though they had crowd at the other salon they managed it well. Lady owner of Bombay salon - open your eyes and respect your customers time else you will have more customers walking out every day. It's your choice of course... read more

This is my first time to go for this salon. The guy who did my haircut didn't even know how to do an haircut in a proper way. He has to realize that this is hair not a lawn. Worst haircut I ever had.Please don't go to this salon for men's haircut.My rating is 0 but it was asking for at least 1 so I gave the rating as 1. read more

Loved the experience. Really good haircut. My wife went for threading and she loved it too. We will surely be back.

Very bad service, they want to do fast and jump to next customer horrible service idont want to go again

Tried this new salon in the town for my hair cut and glad I tried it. I had the best hair cut. Good thing is that, I dint have to explain too much. They understood what I wanted and made sure I got the perfect length and bangs. Both Binti and and other lady Parveen (I hope I got her name correctly) appears to be experienced in the field and they both worked together to make sure I had perfect hair cut. And eyebrows was also quick and perfect. I will be going back! read more

Tried this place for the first time today. Parveen did an excellent job with my eyebrows and was very professional. Prices are very reasonable. Will visit again. read more

It was my first visit and really loved their services. Shee was so sweet. Binti is extremly talented. she did beautiful hair cut. I am going to visit them again for sure. read more

I have recently visited Bombay Salon And Spa at N MacArthur Blvd Dallas.I liked the ambiance and their service.The location is also quite easy to locate.They used good cosmetics and took gentle care.The make over was for just about 60 minutes.She changed my entire look and made me look glamorous.I did hair style, facial.It was reasonable and economical compared to the other expensive salons in Dallas and will want to revisit it.I was looking very Pretty.I was pleased to see me in the mirror.The hair style was very stylish and different.Thank You So much to the entire team at Bombay Hall and salon Spa. read more