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    Bom Dia Acai

    4.0 (8 reviews)
    Open • 8:30 am - 5:00 pm

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    2 months ago

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    1 year ago

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    Leonardo M.

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    1 year ago

    I'm a Brazilian living in Thousand Oaks and can attest this is the real deal! I would have rated 10 stars if it was available.

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    Ubatuba Açaí - Thousand Oaks - Made with Love!

    Ubatuba Açaí - Thousand Oaks

    4.3(320 reviews)
    2.5 mi
    •$$

    I had come to this Ubatuba a couple years before Covid or so and had a bad experience then. When I…read morecame recently with my mom for my first time since, it was great! We parked in the lot next to it and walked in where there was no line, but a couple of people who already ordered and were waiting for their bowls and such. I was unsure of what to order, what the differences were, and if their açaí had any dairy in it. The guy behind the counter was confident and was able to tell me that they're dairy free and that the build your own bowls are the same price as the pre-made selected ones that were also on the menu. He was incredibly helpful and made the experience not feel awkward. Everyone there just seemed so happy to be there and it had a good vibe. After ordering, we sat down and waited 5-10 minutes or so for our 2 medium sized açaí bowls. The mediums are about 24oz. of product, which sounded like a lot to me, but I was able to finish in one sitting. The açaí was so authentic tasting vs. a sugary smoothie tasting one. The honey on top was a free option as well which was nice. Overall, a bowl is around $15-$16 plus tax, but for a medium bowl was around $18/$19 plus tax. It's definitely a little on the pricier side, especially when a meal on average is $15 or so. With the surrounding area also being families and students, I feel like I would go there more if they were just a couple dollars cheaper, but I don't mind paying it if it's every once in a while.

    I've been to Ubatuba many times and have visited several of your locations without issue…read more Unfortunately, I recently had a disappointing experience that I feel should be addressed. When I arrived, I was greeted and waited to place my order. An employee suggested that I use one of the kiosks instead. I noticed several customers waiting to order, so I decided to place my order directly through the Ubatuba website on my phone while inside the restaurant. After ordering, I waited quite a while. During that time, I noticed customers who had arrived after me receiving their orders first. Eventually, I heard my name called, went to pick up the order, and returned to my car. Once I got to my car, I realized the bowl I had received was not my order. I immediately returned to the restaurant to let the staff know. The employee took the bowl, threw it away, and said, "Yeah, I know you took her order. Next time listen for your name." I found that comment both unfair and unprofessional. This was clearly an honest mistake. I genuinely believed I had heard my name called. If I had intentionally taken someone else's order, I certainly would not have returned to correct the mistake. The employee then told me that I had placed my order through DoorDash and that my order was separated from the others. This was confusing because I did not place my order through DoorDash; I ordered directly through the Ubatuba website. If the company uses a third-party system behind the scenes, that is not something customers are made aware of during the ordering process. Mistakes happen, and I understand that. What was disappointing was not the mix-up itself, but the way the situation was handled. A simple explanation or a courteous response would have gone a long way. Instead, I was made to feel as though I had done something wrong when I was trying to correct an honest mistake. I have always enjoyed Ubatuba and have had positive experiences in the past, which is why this interaction stood out. I hope situations like this are handled so future customers are treated with more professionalism and respect.

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    Ubatuba Açaí - Thousand Oaks
    Ubatuba Açaí - Thousand Oaks
    Ubatuba Açaí - Thousand Oaks

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    Mastro's Steakhouse

    Mastro's Steakhouse

    3.8(1.6k reviews)
    2.2 mi
    •$$$$

    It was my first time at Mastros and my anticipation was high given the weight of the name. For…read morecontext, my girlfriend and I were celebrating our Anniversary. Overall, it did not disappoint. Reception: 3/5 Despite making a reservation many days in advance, on arrival we still had to wait almost 15min before our table was ready. Understandably it was a Saturday night and depending on pacing/guest lag time I'm sure it was difficult to manage, however, no one checked in on us or gave us updates while we sat in the front and waited. Ambience: 4/5 The option of being seated amidst the excellent live entertainment or a more quiet section for intimate conversation was a nice touch. The seating is comfortable and in good condition, but some of our drinking glasses were smudged and not properly cleaned. We loved how our printed menu said "Happy Anniversary!". Service: 4.8/5 Our server was attentive, considerate, quick, and on top of refilling our water and champagne. Appetizers: 3/5 The Oysters Rockefeller was just not good and truly felt like biting into a mouthful of salt. At least the oysters were cleaned well and the presentation was decent. However, the A5 Wagyu beef Carpaccio was excellent! Perfect ratio of meet to cheese/arugula, and bread. Entree: 5/5 We chose the Australian Wagyu 40oz Tomahawk chop. This was absolutely the best steak I've had so far. Cooked to perfection and perfectly salted/seasoned. Sides: 5/5 The French-fried Potatoes were a huge portion (bigger sides are always better with us). The crisp was on point. The perfect fry. The Wild Mushroom & Black Truffle Gnocchi perfectly struck the delicate balance between textures without being too creamy. The strong flavor of the Truffle was not overpowering, and the Gnocchi was incredible. Dessert: 5/5 Their Butter Cake with vanilla ice cream was the best way to end the night. The cake itself was firm and warm. It provided a great base for the delicious vanilla ice cream. Nothing went wrong here. Total: 4.3/5

    I'm writing this review because I was very disappointed with my experience at Mastro's in Thousand…read moreOaks. About a month ago, I went there with 3 other. The only food we had was steak. When we got home, I became very sick and vomited, while my girlfriend experienced significant stomach pain and the other person also felt nauseous. The following day, I contacted the manager and explained exactly what had happened. I wasn't looking for a refund, compensation, or anything like that. I simply wanted to make them aware of the situation and asked that they look into it to see what might have happened. The manager apologized and told me they would investigate and call me back the next day. Unfortunately, nobody ever followed up. I never received a call, an update, or even a follow-up apology. I understand that sometimes people can get sick for different reasons, and I'm not claiming to know exactly what caused our symptoms. What disappointed me most was the lack of follow-up after I took the time to contact the restaurant and report what happened. For a restaurant of this caliber, I expected better communication and customer service. I hope management takes situations like this seriously and follows up with customers when they report a concerning experience.

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    Mastro's Steakhouse
    Mastro's Steakhouse
    Mastro's Steakhouse

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    Bom Dia Acai - acaibowls - Updated October 2026

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