I've been coming to Ingrid and the team for more than 12 years and I can not recommend them enough!…read moreI usually do a cut with highlights or balayage and I leave every time feeling amazing. She is so talented and has an eye for beauty and perfection. I've had other hair stylists and they just don't match the quality and detail that Magna Hair puts into their work. There's been times I've wanted certain cuts or colors and Ingrid will tell you what works and what doesn't - I appreciate her honesty and insight in the whole process. They also stay up to date and do advanced classes. The salon itself is also a treat - love the luxury! Make sure to book your appt ahead of time though because her appointments can be booked fairly fair in advance.

Kind of a late review. I got my hair cut by Jeannette in September last year…read more The salon is super clean and the staff members are exceptionally friendly and professional. I went from having long hair from just above my butt to a super cute angled bob. Jeannette was so precise with the cut and made sure both sides matched. The cut was gorgeous. I actually felt like my confidence went through the roof as soon as I left the salon. I seriously recommend Suki's and look forward to my next haircut! :)

I wanted to tip for my service 15 percent ( which I thought was well deserved), and the…read morereceptionist at the front said that 20% is what is always given by others. I did tip the 20% but who says that? Let's go over Etiquette- Tip is deserved. 15% is the normal 20% if it is more deserved- Will I go back again? No. Never. Will I refer anyone here after my tipping issue? No! Why? Because according to the receptionist, 20% is what is given by mostly everyone. If this is expected, than I expect a skinny vanilla latte as soon as I walk in:)

My go to salon! The girls are very nice and very welcoming. The salon is clean and very modern. I…read morehave had my hair colored and cut it a multiple times, and I have always been happy when I leave the salon. The prices are great ! I have always been satisfied with the service. I've finally found my goto spot when it comes to my hair and any other services. I can get my laser, hair colored and cut all in one place. I highly recommend this place!

Wow I have not seen $3.15 eyebrow threading for some time and was in need of my eyebrows to be…read moregroomed. The salon is very clean. Staff washed their hands prior to the next client. My eyebrows are always dependent on the person threading. In this case, I had one good brow and one brow not even (over threaded). Good thing my brows always grow back. I will try the other person to see what they look like in the next visit. I have my go to places where staff consistently make my brows even when it really matters. The prices here are very reasonable for the different services they provide.

I went there 2 weeks ago about 45 mins before closing. The lady was free at the time but they were…read morealready wrapping things up for the day. I asked for threading of sideburns and chin to the lady that was there and she was very unpleased that she had to do it. She would have rather waxed my face because its easier for her to do. She was trying to convince me to get the wax done but I calmly explained that my face doesn't react well to wax. This lady not only did a rush job but she also threaded the skin off my face is several areas and caused minor cuts. I think she did that just to spite me honestly. Not only was she not gentle with the threading itself but also with positioning my head and holding the skin. She was not pleasant to receive the service from. She also missed a few spots (obviously) as it was rushed. The young girl with glasses who handles the register is always polite and well spoken, though I don't know if she has other duties. When she finished, I got out of my chair to look myself in the mirror but before I could confirm with her that she did okay, she allowed the next (and last) guest into the chair I was sitting in, not giving me the option to get her mistakes fixed even though she had the time. I walked over to the register where this same lady collected my payment. The other girl locked the doors on the inside while I was getting threaded but instead of telling me to wait so she can unlock it, she watched me walk right into the locked door then said something after my attempt to leave, again I think just to spite me for making her do her job. Horrible and miserable lady honestly. I'm not sure if this lady is the owner or just a worker there but this was on a Monday evening I believe.

Under paying employees way below minimum wage, no over time pay, no payment of employee tips, the…read morelist of employee rights violations are on going. The owners have 3 locations, and the way they treat an employee is horrible, they degrade and shame their employees lie about reasoning for termination, my wife was terminated recently because she was not ok with accepting unfair treatment, her tip money was stolen, not paid minimum wage with no over time pay, the female owner today was mocking my wife when complained that my wife would sometimes talk to our baby daughter who is one when she was on her break....she liertally was shaming my wife and mocked her infront of my eyes, she mocked a mothers love towards her child, you have an issue fine but there is something called respect she crossed the line, disgusting woman how dare she mock a mother for loving and caring for her child. Please do not support such people and businesses to save a few dollars do not tip this place the employees are being cheated but the enployees wont speak up because they want to have a job and there is a recession...total bias situation right now. ​

I like the haircut and the color. Michael has been doing my hair for many years. very happyread more

First time getting a hair cut at Splash Hair. Nikki was my hair stylist. I showed her a picture of…read morea hair cut that I wanted. Wash, blowdry and cut is $45 plus tax. Not bad. I didn't want to drive to Vancouver and so I went on online and found Splash. Nikki did a good job with my hair. She made some slight adjustment to it and she explained to me why before she started. She is very good with her job. The place is clean and location is not bad. The best part is that there are plenty of free parking. They are somewhat hidden. They are located beside one of the T&T entrance tucked away.

The first time i had my hair cut in Canada. The price would…read morebe ok to me (21 cnd). A senior woman cut my hair and she was very friendly. I felt great to be there. Walk-in or appointment is available.

Ty is a great hair stylist I would still be going to him but I moved from the area…read more Anytime I needed an appointment even at the last minute he would accommodate me.

Small salon but very fair prices . Brandon does a great job and is very personable. A couple other…read morevery friendly hair dressers there too. I would give them 5 stars but the receptionist seems to have a bit of an attitude problem towards a couple select hair dressers in the salon and she makes it very noticeable to me when I go to pay for my service. I find that unprofessional. Over all, been here twice and have left happy. Thanks !

Great, caring stylists. Super fun, happy vibe. Stylists really listen and are very focused on doing…read morea fantastic job. Very nice receptionist - makes you feel welcome! This is the first salon to manage my fine curly hair. Went from quite long to pretty short. Very happy with the result!

I went for the first time and Sam cut my hair. Very pleased with the cut and service…read more Excellent! Ajit

Awful place!!! Do not go unless you want your hair destroyed.. was left sitting with product on for…read moretoo long, and it destroyed my ends

This Richmond salon is my go-to currently after terrible haircut at another salon…read more The salon with many Japanese hair stylists offer variety of services with reasonable prices. They give you 10% off for referring. The parking space is available behind the salon, you need to drive into the ally next to the salon then park where retail parking, get the pass for dashboard from the salon. Recommended!

The hairstylist did not ask me if the water temperature is fine when she washed my hair, and she…read moreput something to cover my nose and my mouth when she washed my hair. That was odd because usually the hairstylist would only cover the customers' eyes. It was difficult to breathe. Also, she told me to sit up while she was still drying my hair at the back. Usually, the hairstylist would have wrapped my hair before they told me to sit up. She made me look bad and uncomfortable. I asked for layers and she did not give me a lot of layers. She said she would give me a little bit. That was not professional. The she tried to make my ends curly using the hair dryer and I told her I wanted my ends straight. She did not understand layers; she kept asking if I wanted thinner hair. I said no. She asked me twice if I wanted bands and I say no. Moreover, while she was cutting my hair, she let the hair fall onto my hands which could have been avoided. She did not put on the cape for me - she needed me to hand the other side to her instead of putting it on me. The service was terrible and she was indeed incompetent. Furthermore, when I said the haircut looks good, she kept on cutting. I said, "It's good' several times and she was still cutting my hair. Then she asked my sis, who was sitting beside me, "Is she okay?" I did not know why she said that; she was embarrassing me. When she finally stopped cutting, she looked at me with an anxious look and told me I could go back if there is any problem. She made me look bad with her exaggeration. In addition, she left a lot of the hair on my face after she finished cutting my hair - she only handed me the tissue box when I looked at the mirror and tried to wipe the hair off my face. Moreover, she and another hairstylist were chatting and looked at my sister with a weird gaze. That made her uncomfortable. When I tried to pay, the receptionist showed me a higher price after he knew that I was paying in cash. Why would they charge less if you are paying with credit/debit card? That was not right and he did not explain. Then the receptionist said, "No change? Tips?" after I tipped them. He was insulting. I think they knew that they should not treat customers this way and this was why they charged me $3 less. I was surprised when I saw the price but now I understand.

Have been going to this hair studio since July. I love how family oriented it is. Both Jenna and…read moreTony are excellent and fun to be around. My hair service by Jenna is awesome (color, cut, highlights, conditioning, etc.). My husband sees Tony and really likes him. Special shout-out to Shaila! She does nails and is fantastic! She takes her time making sure your nails are perfect and just how you want them. She has a lot of different techniques, even beautiful nail art. Love this place!

Came in to this Gem of a salon today and got the best haircut I've ever had in my life, the vibe…read moreinside is wonderful with ocean views and a fresher than ever haircut feeling walking out of there! Thanks Tony!