I wanted to tip for my service 15 percent ( which I thought was well deserved), and the…read morereceptionist at the front said that 20% is what is always given by others. I did tip the 20% but who says that? Let's go over Etiquette- Tip is deserved. 15% is the normal 20% if it is more deserved- Will I go back again? No. Never. Will I refer anyone here after my tipping issue? No! Why? Because according to the receptionist, 20% is what is given by mostly everyone. If this is expected, than I expect a skinny vanilla latte as soon as I walk in:)

If you want to spend $1,500+ to have your hair dresser ignore what you're wanting and continuously…read moresay "next time it will look like what you want" and blame it on "it's just how your hair is.." check them out!!

Awful place!!! Do not go unless you want your hair destroyed.. was left sitting with product on for…read moretoo long, and it destroyed my ends

This place is amazing, especially hair stylist Saabath... she was extremely professional and…read moreproficient. My hair looks amazing and am extremely satisfied. The place is calming and definitely salon 5 star material. I'm 100% making this my salon.

Went in for the first time ever on 12/14/2017 to get a hair trim. The lady (unsure of her name) was…read morekind and really wanted to make sure she knew what I wanted before starting to cut. She gave me a cut and made sure I liked it before sending me off. However, she was trying to up sell me into a wash, curl, adding toner etc which I was not fond of. I said I wasn't interested and it got uncomfortable which I didn't like. Other than that though, the experience was good. I was in earlier (I arrived 15 minutes earlier than my scheduled appointment) and I was treated with good service.

Have been here half a dozen times for eyebrow threading since I moved from Vancouver. Always…read moreavailable for walk ins, and it's only $9 for a perfectly (and quickly) threaded set of eyebrows. She does a great job!!!! I find that her technique hurts less and is quicker with a fabulous result vs some of the more expensive salons I have been to in downtown and kits. They also sell Loma here, An amazing brand of salon strength organic haircare that's hard to find. Great job guys!!!

Absolutely fabulous - staff and hair cuts - the staff treat older persons with such dignity and…read morerespect. Paul, I can't say enough good things about you and your staff. Lynda

Hair was one inch shorter on one side. I didn't notice when she first cut it because she styled it…read more When I washed it 2 days later you could see clearly it was uneven. I will never trust them again. Worst haircut ever.

I've been coming to Ingrid and the team for more than 12 years and I can not recommend them enough!…read moreI usually do a cut with highlights or balayage and I leave every time feeling amazing. She is so talented and has an eye for beauty and perfection. I've had other hair stylists and they just don't match the quality and detail that Magna Hair puts into their work. There's been times I've wanted certain cuts or colors and Ingrid will tell you what works and what doesn't - I appreciate her honesty and insight in the whole process. They also stay up to date and do advanced classes. The salon itself is also a treat - love the luxury! Make sure to book your appt ahead of time though because her appointments can be booked fairly fair in advance.

Susan does an amazing job highlighting, cutting and styling my fine thinning hair. I trust her…read moreservices completely.

I stumbled upon this salon many years ago, seeking help from a horrible hair cut!…read more Little did I know this place would forever be my savior from all my hair experiments and just down right bad descisions! I love Skye Salon, and of course the Lovely ladies who make the Salon! Susan the owner and Kimmy my usual hair stylist have out done themselves many a times!! That says alot considering I can walk in with some desperately damaged locks and leave with a restored beautiful maine. Skye Salon also specializes in color they have helped me go from severly damaged burgandy to a highlighted godess! If you ever want a great place to go for any type of hair thatbyou can rely on and have the best service go to Skye Salon!

Ty is a great hair stylist I would still be going to him but I moved from the area…read more Anytime I needed an appointment even at the last minute he would accommodate me.

Everyone is very nice cut hair very well love everything fresh cut…read moreI was vibe-in a lot

This Richmond salon is my go-to currently after terrible haircut at another salon…read more The salon with many Japanese hair stylists offer variety of services with reasonable prices. They give you 10% off for referring. The parking space is available behind the salon, you need to drive into the ally next to the salon then park where retail parking, get the pass for dashboard from the salon. Recommended!

The hairstylist did not ask me if the water temperature is fine when she washed my hair, and she…read moreput something to cover my nose and my mouth when she washed my hair. That was odd because usually the hairstylist would only cover the customers' eyes. It was difficult to breathe. Also, she told me to sit up while she was still drying my hair at the back. Usually, the hairstylist would have wrapped my hair before they told me to sit up. She made me look bad and uncomfortable. I asked for layers and she did not give me a lot of layers. She said she would give me a little bit. That was not professional. The she tried to make my ends curly using the hair dryer and I told her I wanted my ends straight. She did not understand layers; she kept asking if I wanted thinner hair. I said no. She asked me twice if I wanted bands and I say no. Moreover, while she was cutting my hair, she let the hair fall onto my hands which could have been avoided. She did not put on the cape for me - she needed me to hand the other side to her instead of putting it on me. The service was terrible and she was indeed incompetent. Furthermore, when I said the haircut looks good, she kept on cutting. I said, "It's good' several times and she was still cutting my hair. Then she asked my sis, who was sitting beside me, "Is she okay?" I did not know why she said that; she was embarrassing me. When she finally stopped cutting, she looked at me with an anxious look and told me I could go back if there is any problem. She made me look bad with her exaggeration. In addition, she left a lot of the hair on my face after she finished cutting my hair - she only handed me the tissue box when I looked at the mirror and tried to wipe the hair off my face. Moreover, she and another hairstylist were chatting and looked at my sister with a weird gaze. That made her uncomfortable. When I tried to pay, the receptionist showed me a higher price after he knew that I was paying in cash. Why would they charge less if you are paying with credit/debit card? That was not right and he did not explain. Then the receptionist said, "No change? Tips?" after I tipped them. He was insulting. I think they knew that they should not treat customers this way and this was why they charged me $3 less. I was surprised when I saw the price but now I understand.

i went there last Wednesday nd i took an appointment with specific hair dresser she's really nice…read morend did her job very well no complaints regarding her she's js awesome but front desk girl did wrong commitment before I booked an appointment I asked for charges without wash nd sh's said with senior stylist it will be $40-50 .i said ok book an appointment nd next when I got my hair cut done nd she made the bill of $73 which was almost double i nd when i asked she said she told me that but she told me only$40-50 .. I did say a single word to her nd js came ..it's not acceptable totally wrong commitment .. will never visit there due to front dest girl

I got in the next day and I'm obsessed with my hair cut and my hair dresser was sooooo awesome. Her…read morename is Karen!! She's good at her job!