Seriously the best eye exam I've ever received. Dr. Kintner has great staff and is personable &…read moreknowledgeable - I'm lucky to have found his office!

Woke up with pain and the feeling that something was in my eye. Cee was able to see me that same…read moreday. Dr. Shearer was great he took the time to exam and explain what was going on in my eye. Luckily it was not an emergency situation. The office staff was great. A big Thank you to all.

Had both eyes done for cataracts. Besides estimates being way off for Alliance surgery center,I had…read morea pleasant surgery from Dr. Wiarda. Post surgery Dr. Patrick Korman has done an excellent job taking care of me. I believe he went out of his way to help me afford very expensive medication. I also praise the whole staff for their service.

I was sent to Dr. Wiarda for a second opinion. She was very helpful as was all the staff. I look…read moreforward to returning for additional care.

I picked up my glasses from Goshen today not happy with the lady they had helping . I have gotten…read moremy glasses here for awhile have trouble with new ones have to have adjustments . I told the lady that it was a little blurry and thought my progressive need to go up a little all she said was the dr would like me to try them for a week. Brooke will do adjustments with ear pieces and nose pieces so why cant this lady now i will have to make another trip back to goshen to see Brooke and gas aint cheap thanks alot why cant people just listen to you .

Went in for a problem on one of my eyes. They had me come back 2 times to check on my…read moreprogress....180.00 later,no change. I feel that at least one of the appointments should have been considered a follow up at no charge. Won't be back.

I gave the Mishawaka office two stars because 1) the employees were pleasant, and 2) my husband has…read morehad good outcomes with his cataract surgery, thank goodness. HOWEVER, both appointments were a marathon of frustration! The first day our appointment was at 10:30, and we weren't done until 3:45. We were upset to sit in the waiting room for several hours, but hoped it was an unusual day. But his next appointment a week later was for 9:30. They shuffle patients from room to room to room, doing an exam and getting papers signed. In each room there is a LOT of sitting and waiting! Finally at 11:30 we were taken to the surgery waiting room, which was full. We knew we were in for another long day when patients started telling us their appointments were for 8, 8:30, etc. So we sat, and sat, and sat! They have NO REGARD for their (mostly SENIOR patients) that have not had any water or food since the night before! FINALLY at 3:45 he was called back for surgery preparation. Guess what? The dilation of his eye that was done that morning had worn off and had to be redone!! He was so dehydrated, that it took four tries to get his IV going! (which he never has trouble with). The 10-15 minute surgery went fine. By this time it was 15 minutes until closing at 5:00. He came out of surgery, had IV and heart monitors disconnected, and was wheeled out to the car. The nurse said to help him at home because he's still weak and shakey. i can't imagine why. No post-op observation. Just put in the car, 71/2 hours later, for a procedure that takes about an hour from preparation to recovery!! The Institute needs to figure out how to fix this. Because this treatment is ridiculously inefficient!

I had my first appointment and everything went very well. Everyone in the office was so friendly…read moreand helpful.

Had minor glaucoma and was talked into having, what was supposed to be, a very simply common…read moresurgery. I lost my vision because of a botched glaucoma surgery. Thanks Molly Walsh

Well my story started 2/15/2024. Went for glasses and they said instead I was getting cataract…read moresurgery. They said it would be a two week ordeal. I'd see better than i have ever seen before. So I got cataract surgery on the first eye. This was done by Dr Molly Walsh. Woke up couldn't open the eye. Then when I could open it I only could see white. Went 3 weeks of multiple visits to the office being told they didn't know why the swelling would not go down. Unable to see the surgeon because she was on vacation for 3 weeks. When I finally saw her she said I needed to wait 2-5 months and she guaranteed I'd see again. That she's been doing this for 20 years and she knew what she was talking about. I was so upset when I left there I was in tears. I went for a second opinion. The dr said I needed a cornea transplant because the cornea was damaged during the cataract surgery. Of course Walsh said nothing about it being damaged during surgery. He set me up to go to Indy to get it fixed. After multiple trips to Indy, staying for a week at a time at my own expense mind you, my eyes are finally fixed. I have been trying for months to get this eye dr to give me the card that I'm supposed to carry in my wallet at all times. This card should have been given to me the day of the surgery 2/15/2024. They keep passing the blame to the surgery center. The surgery center blames the Dr. I don't care who was supposed to give it to me. Someone needs to get me the card. They need to order another set of the exact lenses that they put in my eye and give me the card out of the box. It's supposed to be in my wallet. Definitely a shit show. Tired of this crap and am about to hire a lawyer. The date today is 11/22/2024. 9 Months of crap because of this place. Get your stuff together people. You are messing with people's sight and livelihoods.

The service, exams, convenience, and eyewear options are wonderful! I highly recommend to those…read morewith insurance who are willing to put some money up on the frames. They are excellent!!

I was charged $109 beyond the $625 I paid, making it over $700 for a vision exam and glasses…read moredespite my insurance. In the past I've usually paid at most about $400. I called to ask about this twice but my calls were not returned. Finally I got a letter from a collections company. I got a hold of MyEyeDr corporate and the rep there confirmed this charge was an error and told me to have the collections company call him back. However a few months later I got another call from the collections agency, and this time the MyEyeDr representative said that this was "required coinsurance" because my insurance company didn't pay what they had expected. I finally paid collections. I'd not recommend MyEyeDr. They really ripped me off IMO and wasted an hour or more of my time on phone calls.

The wait times, in my opinion, aren't any different than any other ​doctors office. Some conditions…read moremay require a little more time for prep or from Dr Lee, and if you or your loved one needed that time and didn't get it you would take issue with being rushed. The organization of the patient treatment process is second to none. The friendly, efficient and knowledgeable staff do all of the setup process for the doctors exam. If you have questions Dr Lee will take the time to answer them and defers non medical questions and procedures to the nurses and technicians.

The lack of respect for the patient's time is appalling! They double book the time slots. After…read moreone hour they put some drops in your eyes, then another half hour you get your picture taken. Then to the third waiting area to get to a third room to actually see the dr. This is now 2.5 hours of waiting and he is still not here. If it wasn't a dire problem we would have left. The doctor is very good so you have no other options. Very frustrating!

Waited 25 minutes for my exam.Front desk was pretty helpful but no smiles. Just going…read more through the motions. My tech (no smile) who did the exam was not friendly. While doing my exam she forced me by using her hands to push me to fit into the machine, which hurt. I like Dr Snachez she is knowledgeable.Very approachable.Important for a doctor. She answers my questions and concerns. She is friendly. She is easy to talk to.This was my third visit. I ordered non glare prescription eye glasses. 2 weeks to come in. Low marks due to lackluster staff not doctor. Don't hold this against them all in all got the job done.

Well my story started 2/15/2024. Went for glasses and they said instead I was getting cataract…read moresurgery. They said it would be a two week ordeal. I'd see better than i have ever seen before. So I got cataract surgery on the first eye. This was done by Dr Molly Walsh. Woke up couldn't open the eye. Then when I could open it I only could see white. Went 3 weeks of multiple visits to the office being told they didn't know why the swelling would not go down. Unable to see the surgeon because she was on vacation for 3 weeks. When I finally saw her she said I needed to wait 2-5 months and she guaranteed I'd see again. That she's been doing this for 20 years and she knew what she was talking about. I was so upset when I left there I was in tears. After her dismissive attitude I went to get a second opinion at a different eye doctor. He told me I would never see again without a cornea transplant which was damaged during the cataract surgery. Of course Walsh said nothing about it being damaged during surgery. He set me up to go to Indy to get it fixed. After multiple trips to Indy, staying for a week at a time at my own expense mind you, my eyes are finally fixed. I have been trying for months to get this eye dr to give me the card that I'm supposed to carry in my wallet at all times. This card should have been given to me the day of the surgery 2/15/2024. They keep passing the blame to the surgery center. The surgery center blames the Dr. I don't care who was supposed to give it to me. Someone needs to get me the card. They need to order another set of the exact lenses that they put in my eye and give me the card out of the box. It's supposed to be in my wallet. Definitely a shit show. Tired of this crap and am about to hire a lawyer. The date today is 11/22/2024. 9 Months of crap because of this place. Get your stuff together people. You are messing with people's sight and livelihoods.