This is my go to place for watch repairs. Owner is kind and very skillfull. Its by appointment only…read moreso make sure you text him first before stopping by

Suzukisan is a kind & detailed jeweler. I brought in a chain to be reattached to its clasp & he had…read moreit repaired in less than a week. The repair was fairly priced. Definitely recommend & will return with any other repairs I may need.

we are so grateful to have been told about this place through our jade carver friend who highly…read morerecommended them. we first popped in to get a ring sizer measuring tool and the folks could not have been nicer. we went back again with our heirloom engagement ring & wedding bands. we worked with cole (who was absolutely amazingly & so knowledgeable), who helped us figure out the perfect sizes needed. he even told us a lot about the engagement ring & its potential history, let us look through his magnifying tool while explaining his assessment, etc. which was so neat. he gave us an estimate, & was totally transparent, even managing our expectations about the super unique wedding band from nantucket with a distinctive basket-weave design. he let us know they'd do our best to make it larger while adding the basket-esque grooves to match it. he ensured us the rings would be done a few days before our elopement, & made a note of it. they called us 3 weeks earlier than expected, had us try everything on (everything now a perfect fit), & informed us they were even able to stretch the unique wedding band, keeping the basket weave completely (which actually cost significantly less than our original quote). the cost for all 3 rings was beyond reasonable and they did an incredible job. i also walked away with the coolest jade & pearl pea pendant necklace. everything about this place is just perfect. family run for 47 years+, so much knowledge & insight, amazing customer service, stellar work, & beautiful / one-of-a-kind jewelry available to purchase a. can't say enough good things about this spot. we'll definitely be back & recommend them to all.

Our family has done business here for many years. They sell many unique and interesting pieces of…read morejewelry and the owner and staff here are extremely knowledgable about gems, gold--I've had many questions answered here about whether something is authentic or not. They create jewelry--they restored a ring my mother wore and enlarged it so I could wear it, and they helped me order and design 2 22 K rings that I want to leave as legacy gifts for some family members. It is a one of a kind store and you can't beat the customer service here.

10/10 I am happy to know where I can go. Informative and great customer service / location!read more

Ruined an antique 1920s ring. Claims to be a master jeweler with 40 years of experience absolutely…read morehorrible experience. Lost the ring for several hours too!! We got engaged in Monterey and my fiancée and I decided to get her new antique ring sized to fit her (it was too big) we were referred to Steve Saunders. We went in there and he told us no problem! It'll be $75 he then sized her finger. She told him she was a 5 she showed him she was currently wearing a size 5 but he was adamant she was a 4.... So trusting his "40 years" we went with his Recommendation. An hour later he calls us and tells us it's ready so we head back and when we get there it reeks of pot and incense... and he says he misplaced the ring.... He asked us to leave for 5 minutes and come back so he could find it.... So we did and came back and he said he would look more and call us tomorrow... umm no how about you stay open till you find our ring??? Later that evening he calls us he found it so we rush back... the ring DOESNT COME CLOSE TO FITTING... what's worse is he tries jamming it on her finger bruising her finger... he then says well you measured a size 4 so you are a 4... even though it clearly didn't fit.... He then tried hammering it out and making it bigger that didn't work... again he said come back tomorrow.... So tomorrow comes and we message him and tells us him it needs to be a size 5 he tells us the only way to do that is to replace the band... goodbye 1920s gold.... So what choice do we have.... We go back that afternoon and he gives us the ring and it looks awful... the band is dented and uneven on both sides... the width is so off it's not funny and the gold doesn't match.... Then he has the audacity to try and charge us $450 for his mistakes. We ended up paying $150 when we shouldn't have paid a penny and we left. Now we have to go a real jeweler and have his work fixed / replaced he should pay for it but of course that won't happen. The absolute worst part of all is this antique ring is forever ruined

The owner, Jaime is very personable and knowledgeable. I have returned twice now and he has…read morediagnosed and fixed 3 watches for me. Reasonable prices, and he is patient to explain what is going on mechanically with your watch. Jaime has saved me hundreds of dollars thus far. For example I purchased a watch on line from Ashford and when it arrived the second hand sweep did not work although other parts of it did. Perplexing, and so I contacted Ashford for a replacement and told it was not available. Decided to check and see if the watch could be fixed and I found The Bench Jeweler on YELP. Jaime diagnosed a weak battery and explained why some features worked and some did not. Thank You! Come check out his beautiful jewelry and other items for sale, many are used and in fine shape. You will be glad that you did. Watch repair is a lost art and Jaime has years of experience.

I needed a battery for my Cartier watch, before leaving for vacation. The Bench Jeweler did a…read moregreat job providing the service within 1 day and at a very fair/reasonable fee compared to other jewelers I had checked with that wanted much more fee and would take more time.

Lee is an absolute top jeweler. We have been customers for over 25 years…read more A great friendship and wise counseling on purchases speak for themselves.

Lee is an incredible jeweler. My family and I have used him for literally decades, and his work is…read morealways exceptional. Lee made my mother a beautiful new wedding ring decades ago, and so when I was getting married and my husband wanted something unique, we went to Lee. Lee did a wonderful job of discussing how to meld my husband's desire for a ring that matched an heirloom watch he had inherited from his father (that was gold) and my wedding ring and band (which were white-gold). The unique piece is stunning, and my husband gets compliments all the time. Now that both my parents have passed, I plan to return this month and spend time with Lee, having some custom pieces made in their honor. While we live in San Jose, making the drive to Pacific Grove to work with Lee is worthwhile- there's no one else we trust more.

Such an amazing experience working with Shelly! She created a custom ring for us that truly brought…read moremy vision to life while also making the whole process feel collaborative and fun. My husband and I originally found her on Google and went in just to try on wedding bands. She was so kind and never pushy, which we both really appreciated. We ended up upgrading my ring instead, and she helped us customize every detail together. We designed it with an 18k gold band and platinum prongs to hold the diamond, and it turned out even better than we imagined. It's completely unique and so well made. Shelly was incredibly easy to work with throughout the entire process, and we genuinely don't see ourselves going to anyone else in the future. Highly recommend her if you're looking for something custom and high quality!

Shelly is warm and personable. She had a large repertoire of skillsets to help characterize and…read moredetermine the constitution of jewelry passed down from generations. But it's her kind nature that helps people have closure, more than letting go of pieces that no longer have a place in our lives. It's a pleasure to meet her!

Gaspar is experienced, very knowledgeable, and creates high quality designs at a fair price. Highly…read morerecommend.

Gasper has beautiful jewelry on sale. If he does not have what you want, he will have it made for…read moreyou. He personally make sure you're happy.

Wonderful Weber Goldsmith gallery! Designs that will speak for themselves. Wonderful staff. It is a…read moretrue art that Brad has, quality, helpful, knowing you can trust the artist too. That truly makes this gallery top notch. We love returning every once in while to just say hello and see his beautiful designs. My friends from out of state have had several rings made there and is so happy and satisfied with every piece that Brad made. Thank you for making such beautiful, quality pieces to make us gals hearts beat so fast. Lol

Brad has done incredible work for me since his Gallery was on Maui in the 1980's. I use him most…read morefor appraisals and repairs, but I also love his designs. I already have one, but I want to buy more of his beautiful pendants!

Such cute things in this shop! And the owner is a gem. She was so sweet to me and my 7 y/o. It's…read moreright by the Farmer's Market on Tues. Definitely check it out!

I loved this place. Me and my husband were just strolling around downtown Monterey and this store…read morecaught our eye. The store had exotic collection of purses and jewelry. The owner, Maryse herself is a passionate jewelry and handbag designer. While I was loving everything in the store, one particularly rare gem of necklace caught my eye. It was incredibly beautiful. One could see this necklace was a wonderful piece of art, love and passion. It looked both exotic and expensive but Maryse listed it for just $10. God bless her! I was overjoyed and got it at once. I was thrilled at my discovery of this unique store. When visiting downtown Monterey, do not forget to take a peek at this store, who knows you'll find something fascinating just as I did!!!

Great spot on the wharf for affordable costume jewelry as well as nice silver and gold and…read morebeautiful stones. Something for everyone.

Beautiful pieces and wonderful assistance! I know I am purchasing quality and not at "tourist…read moreprices" I hope you stop in and enjoy