My watch was serviced in a timely manner at a low cost. He was very clear about everything before…read morehand.

This is my go to place for watch repairs. Owner is kind and very skillfull. Its by appointment only…read moreso make sure you text him first before stopping by

This is such a sweet little shop and there is jewelry repair here. The owner is lovely. I bought a…read moresimple gold bracelet...reasonable and sized quickly.

Watch battery replaced in an old, sentimental piece, handled with kindness. Amazing, sparkly…read moreselection inside.

Not only is this owner friendly but its his personality as he genuinely greets each of his guests…read morewith a big smile and is very respectful. Immediately creating a unforgettable experience. Thats just the beginning of an extraordinary jewelry store on Alvarado street in downtown historic Monterey. Be ready for for his impressive detail as you look around his store - its insanely immaculate free from dirt everything is i glass cases and everything else is painted white. With breath taking jewelery that will make any jaw drop. Hes very informative has integrity and you can definitely tell he has a deep domain in expertise by the way he handles his jewelery. Competitive pricing and 5stars for the feeling That i received here @ BOLD jewelery Anyone whos looking for exceptional value- gifts- rings or just because come in and ask for Eduardo

My fiancé and I were researching jewelers in the Monterey area to downsize my engagement ring…read more Since bold jewelers is relatively close to our place, we decided to pop in and met Eduardo who seemed to be very straightforward and polite when we were inquiring about down sizing my gold band. The initial size of the ring was 7.02 and we wanted to get it downsized to 6.5 During our visit, he took the size of my ring and had me fill out some information so that he could contact me when the ring would be ready. Eduardo stated that since the drop off was Monday the 14th he would have it done no later than Wednesday the 16th, no pricing was stated by word of mouth or even written on the slip that my ring was placed into. Upon picking up my engagement ring, we said our thank you's and Eduardo said somewhat awkwardly "oh, who's going to pay for the service?" My fiancé and I looked confused so he followed up by saying he doesn't work for free. Very shoddy. Now I'm not one to make a fuss because I believe every vendors gotta make their money right, but usually the price of the gold is taken by the jeweler and calculated against what the labor was. We are very disappointed at the lack of communication when pricing for services, if we had known it would be $150 to downsize a simple gold band, we would have waited and taken my ring back to the original jewelers where we originally bought it. I think the salt in the wound is after taking a closer inspection of the ring, you can definitely tell where Eduardo took apart and soldered back together the ring as there are scuff marks along the bandyou would think for $150 I would get quality work, but this is just another Monterey shop trying to get money off of tourists.

Our family has done business here for many years. They sell many unique and interesting pieces of…read morejewelry and the owner and staff here are extremely knowledgable about gems, gold--I've had many questions answered here about whether something is authentic or not. They create jewelry--they restored a ring my mother wore and enlarged it so I could wear it, and they helped me order and design 2 22 K rings that I want to leave as legacy gifts for some family members. It is a one of a kind store and you can't beat the customer service here.

Wonderful work I took a diamond & gold bracelet to get repaired and they estimated the time to be a…read morefew weeks but instead I get a miraculous call 2 to 3 days after saying that my bracelet was ready would recommend. great job and even better service the service was faster than the speed of light

My wedding ring was too small for my finger so I first took it to a jeweler in Salinas. I was told…read morethat they had to cut it and add more gold. The estimate was quite high. I took the ring to Steve and he resized it WITHOUT cutting it for a reasonable price and quick service. Just recently, do to an illness l lost about 100 lbs so I had to get the ring resized again. Again no cutting and quick and reasonable service. Thanks Steve!

10/10 I am happy to know where I can go. Informative and great customer service / location!read more

Opiniones de Trustpilot…read more Parece que ya has enviado información adicional a Gasper.co. Tu opinión Fausto Rus Garcia 0 opiniones ES Valorada con 1 estrellas sobre 5 Hace 4 días WARNING: Selling Cubic Zirconia as authentic Tanzanite. Commercial Fraud! WARNING: Selling Cubic Zirconia as authentic Tanzanite. Commercial Fraud! Do not trust this store. I bought a pendant advertised on their website as "Tanzanite". Before purchasing, I explicitly emailed their customer support asking if the gemstone was real, natural Tanzanite. Their support agent (Jazmin) officially replied confirming it was 100% genuine.Right after my purchase, they secretly changed the website description of the product to "Tanzanite-colored Cubic Zirconia" to cover their tracks. When I confronted them with screenshots of their own email admitting the fraud, their legal department refused to compensate my €30 international customs fees and tried to force me to return the item to the US at my own expense just to hide the physical evidence.They are lying about materials to secure sales and scamming international buyers. I am uploading the screenshots of their deceptive emails.

I came in looking for a creative solution for a custom piece, and they were incredibly helpful…read more They took the time to listen and offered valuable insights and suggestions that transformed my vision into reality. Their expertise, creativity, out of the box thinking and attention to detail truly set them apart. The atmosphere in the store is inviting and inspiring, filled with stunning pieces that showcase their talent. If you're looking for a place where creativity meets professionalism, I highly recommend !

We initially found Shelly on Yelp when we needed appraisals for watches and jewelry for insurance…read morepurposes, and we have been so impressed ever since. She is knowledgeable, trustworthy, and truly wonderful to work with. Since then, she has redesigned family jewelry for us, helped us with new jewelry designs, and purchased gold jewelry from us for a fair price or helped us sell pieces. Every experience has been seamless, professional, and enjoyable. We have been exceptionally happy with her work, guidance, and attention to detail. I highly recommend her to anyone needing appraisals, jewelry redesigns, new pieces, or help selling gold. No notes--she is excellent!

My girlfriend and I met Shelly back in June to begin our engagement ring shopping, and I can't say…read moreenough about what a wonderful experience we had. My girlfriend wasn't really sure what she was looking for or where to start, but Shelly was able to make the hundreds of options feel so much less daunting. She perfectly gauged what caught my girlfriend's eye and what didn't, and we left our appointment not only feeling really excited, but also with the specifications to use to get the ring exactly right. Shelly made the whole experience a really happy, comfortable, and fun one and I can't recommend her and her expertise enough! She even gave us a free mockup of what my girlfriend's ring will look like after the appointment, and gave us the name of a trusted jeweler who's closer to where we live. I truly feel so lucky to have started our engagement journey with Shelly. It could not have been better!

Beautiful jewelry at a very reasonable price! We were lucky enough to be there for their…read moreanniversary sale and got everything at 60% off. The owner was behind the counter and, in spite of an arm injury, was amazingly nice and incredibly helpful! Purses, scarves, rings, brooches, earrings, necklaces, this place was accessory heaven! If you are in downtown Monterey, do not miss shopping here!!

Such cute things in this shop! And the owner is a gem. She was so sweet to me and my 7 y/o. It's…read moreright by the Farmer's Market on Tues. Definitely check it out!

Staff was meh, i went to their location in SF, i saw the way the staffs interacted with customers…read more They were so friendly, enthusiastic, and polite. I wish we had that kind of interaction on our first experience at Pearl Factory This location on the other hand, it was an ok place. We just wanted to get an oyster pearl. At first, the staff's energy was so off but then as soon as she started seeing that we wanted to buy she became hella engaged with us, became friendly and starting conversations (which we could tell was fake as we knew that she will get commission from this) Also, my bf wanted to film me picking out an oyster and then she goes "you can film but just make sure u dont put my face in it." like ok? why would we want ur face in our video? idk her vibe was so off the whole time. Kudos to the staff in SF location at the Pier 39

Saturday afternoon and we were taking in the sights at Monterey Cannery Row. Stopped in at the…read morePearl Factory because this girl does love pearls. Both employees were very friendly and greeted everyone as they entered the store. I waited patiently to see the items in their glass displays, but I was growing a bit inpatient as it took a while. After the young man was finished helping his customer, he walked over and showed me the items I wanted to see. The first item was a necklace with the gold chain and pearls spaced in between. It was a cute pearl chain however it was a bit over my budget at a cost of $1200.00. In my opinion I felt it was way overpriced. The second item was a bracelet with an opening and two pearls. It was a bit more reasonable at $800.00 however I decided to pass on this on too.

Been to this lovely shop twice and each time I was greatly warmly and each piece that I inquired…read moreabout was explained in great detail. The prices are great and I love the rings that I purchased thus far. I will definitely be back soon

A best kept secret - or maybe not. Chuck is honest, forthright, fair and has an eye for the best…read morestuff. Cannot go wrong buying or selling. He works by himself, so if there's a crowd, wait your turn, it's worth it.