I would not recommend, walked into the store. Unless you know your Rock specimens and crystals, you…read moremay have questions. It's not very a very big space, it is filled with rocks specimens and man crystals, random jewelry. Was not greeted upon entering was not acknowledged upon leaving. I had a question, wasn't willing to ask if they weren't willing acknowledge me. Overpriced, varied selection. In such a small store there no way they missed me coming in.

I love unique jewelry and gemstones! That being said, this place is wonderful. The owner makes a…read morelot of the pieces in the store and is willing to work with you to make the perfect piece. Her knowledge of gems in general is amazing and she is always willing to share . She encourages you to touch, which many places discourage. So welcoming and a plus is Ginger, the sweet dog that loves pets and attention. I have never gone in and not found a treasure. I would say bad for my wallet except her prices are reasonable and she often offers a discount. If you love unique jewelry or stones (quartz, malachite, turquoise, amethyst, etc), do yourself a favor and stop in. I don't think you will regret the stop!

Elegant boutique estate jewelry. Bought a beautiful platinum ring for my wife. Excellent service…read moreand fair prices. Wonderfully nice staff, ask her to tell you the podiatrist joke!

Lauren is GREAT and so knowledgeable! She has this charm that is so welcoming and encourages…read morevisitors to look, browse and learn. We got a 5ct aquamarine vintage pin that is just so lovely. A visit to this local gem is a must, with wonderful selection and collection, and more wonderful staff to make your visit and purchase experience memorable. We will continue visiting every trip.

I cannot recommend ZFolio Gallery enough! My mom surprised me with a beautiful Freywille ring for…read moremy birthday from ZFolio. Olga was extremely kind went absolutely above and beyond every step of the way. From answering my questions to helping me exchange my ring for the perfect size, she made the entire process effortless. Her communication, kindness, and genuine care were truly exceptional. It's rare to find customer service like this these days, and Olga made me feel like a valued customer even from hundreds of miles away. A heartfelt thank you to Olga, the owners, and the entire ZFolio Gallery team for your generosity, professionalism, and outstanding service. You've earned customers for life! We will absolutely be visiting the gallery the next time we're in town, and I can't wait to see all of the beautiful pieces in person. If you're considering purchasing a Freywille piece or any beautiful jewelry from ZFolio Gallery, don't hesitate. Whether you're local or across the country, you'll receive first-class service. Highly recommend to everyone, near and far! Thank you SO much, Olga!!

A gallery like no other, featuring local artists and artists from across the country. You'll find…read morejewelry taking many shapes, materials and colors. The gallery also features local photographer who has captured many beautiful images around Monterey. If you're in the area this is a must on your shopping list. Friendly people willing to answer questions and help you find your next treasure.

I think these guys ripped me off, selling me an Ethiopian opal ring that I later learned was…read moreextremely sensitive to water/oils and is essentially worthless aside from the gold it's set in for a cool $3000. I made the mistake of not knowing anything about opals before buying my ring on a whim during a wedding anniversary trip. I made several attempts to contact the business for a copy of the GIA report that I can't seem to find (perhaps they never gave it to me, perhaps I misplaced it). GIA reports don't list origin of the gem so I'm not sure it would be very helpful anyway. The first time I called and asked for a copy of the report, told me they'd get it to me in two weeks, but never called me back. I then tried to contact them via their website contact form and they never replied. Since then when I call, no one picks up. I would like to give these guys a chance to make things right and at least provide me with the information they promised me. They have my phone number. Maybe they will see this and reach out? I don't hate my ring, I just hate that they initially fleeced me and are now avoiding me. Yes, it's a jewelry store in an overpriced tourist town but still I expect transparency regarding my purchase. Buyer beware.

Shame on you B & G Jewelers !!!! My husband and I were celebrating our 35th wedding anniversary in…read moreCarmel the last week of July. My husband wanted to something nice for me and brought me into a B & G Jewlers to buy me a ring. (We should have read the reviews) We had the unfortunate experience of being taken advantage of but, did not find out until we returned home. I took the recent purchase to my jeweler in my hometown because I noticed that a few diamonds were missing. Before I even told him where we purchased the ring or how much we paid, he told me that I the missing diamonds had nothing to do with me. He stated that the prongs had been ripped off. He said it would cost between 200-300 to fix the ring and then stated but, it was only worth about $500.00. We paid $2,980.00 for the ring! We were told it was one of a kind. Going to Carmel you would think that the Jewelers there would be reputable. I have tried to call a few times and each time I do, I receive an answering machine stating they are off that day. Concidience? I have called the Carmel Chamber of Commerce to report them. Very sad and disappointed. I would think that Carmel would want to do better than that.

I don't really care to write reviews, but I had my first Pretty Woman moment, so I thought I should…read moreshare it. Here's how it went down: The gentleman working there engages us (fine and reasonable), but he immediately points out the cheapest item they have and essentially forces my boyfriend to try it on. Okay, we didn't ask. Then, he later tells us that the most affordable item is $3800 - unprompted. Again, we didn't ask. He also discussed a frequent customer that runs a corporation (I won't mention which company for their own privacy), I assume, to further disclose how their patrons are wealthy. Yikes. Throughout this, he would not stop engaging us and he made it very difficult to leave. If you thought we couldn't afford anything in your store, why constantly engage us in a one-sided dialogue? The other workers were also deep in conversation in front of a few of their display cases, blocking them from our line of sight. There was plenty of room to stand elsewhere. What a great sales tactic. It was just an all around strange experience. The items were all fine - not my style, but reasonably someone else's. There's a spring-loaded bracelet that I was almost tempted by, but my goal was to just get out of the establishment. Make sure to only show up if you're flashing designer items or ooze generational wealth out of your pores. Otherwise, based on another review I read and my own personal opinion, you'll be Pretty Woman'd.

Stopped by on a whim and enjoyed the selection as well as friendly service / chatting with the…read moreowners who clearly take pride in their work. Some great designs including beautiful non-cast rings as well as some unique spring-actuated gold bracelets. Highly recommend stopping by!

People in there with lots and lots of items to enjoy. The people who take care of you are also…read morelovely and very well knowledge as far as their stones and all their items for sale.

We were browsing stores on Lighthouse Avenue and were attracted by the wind chimes displayed…read moreoutside Artisana Gallery, so we went inside. With the help of a friendly staff person, we found just what were seeking, a reasonably priced set of wind chimes in the right pitch range. There is a large selection of great sounding wind chimes. We got the Corinthian Bells 30" (color Plum), which have a delightful tone.

Visited this jeweler last week and they were amazing! Needed a necklace repaired and he did a great…read morejob. Also, beautiful items in store for sale...we will definitely be going back. I appreciated the creative art work for sale as well. Great local Pacific Grove find!

Lee is an absolute top jeweler. We have been customers for over 25 years…read more A great friendship and wise counseling on purchases speak for themselves.

The sales associates were so sweet and nice, especially Hannah! They were so helpful in selecting…read morethe perfect jewelry! All of the jewelry is so adorable and unique!

I wish I remembered the name of the kind saleswoman who helped me. I believe she was the manager…read morewhen I visited. We bought a pair of earrings and realized when we got to the hotel one had an abnormality. We brought them back in expecting nothing but she let us switch out the pair no problem. I've worn the earrings everyday since and it's been about a year now. No visible wear or tear either.