I went to Bojaynes located in McDonough on Hwy 81 Keys Ferry today and my first and last encounter with this business was horrible. When I called this morning to check for the soup of the day the young lady on the phone said her mom hadn't made it in yet to make the soup, but she thinks it was going to be tomatoes and basil. The call ended there. I was asked by a colleague to call and place our order for pickup so I called back about 12:15 pm. I asked the young lady had they decided on the soup yet and she said they decided not to serve soup today, so I ordered a sandwich and chicken Caesar salad. Then I was told they didn't have any grilled chicken. Jokingly I said to her darn you ruined my lunch and then I proceeded with the orders.
Not having any foolishness on my mind, what happened afterwards was shocking and pure foolishness.
I went to pick up the lunch. Once inside, I was a little overwhelmed by the set up with all the racks of food items in the center of the floor so I stood there for a few minutes looking around to determine which way to go. From the distance I saw a woman behind a counter and figured I'd start there. When asked if she could help me, I said yes I'm here to pick up a called in order. She responded by telling me I had to wait because she was assisting another customer in a not so friendly tone. She didn't have a pleasant demeanor but I just ignored it and stood there. She then told me I could wait at the register. When I asked where was the register, she replied in a sarcastic tone, over there where it says pay here. Still not making the connection that the hostility or attitude was directed at me, I just proceeded to the register to wait for the food.
Once she approached the register, I leaned in inconspicuously and whispered "sweetheart, the appropriate response would have been, over to your left or right. The way you said that came across as if I was stupid or something. This is my first time here. I'm not familiar with your store". She immediately got defensive, started raising her voice and said that's not what she meant. Still whispering and trying not to call attention to us, I explained to her that I didn't say that's what she meant. I was just letting her know that's how it was perceived and it was my first time there, so I didn't know the direction to the register.
In the interim, another woman walked up and interrupted us loudly, telling me they weren't' going to serve me and asked me to leave because they were trying to maintain a certain vibe there. Then the young woman told the lady that I was the one on the phone who said she ruined my lunch. That's when I realized that the young lady provoked the unpleasant verbal exchange. I asked the woman if she was the manager. She replied that she was the owner. Still not raising my voice, I told her I wasn't trying to cause a scene and asked if she wanted to hear my position as a customer. She said no, told me they were not going to serve me, refused to give me the order and asked me to leave. I don't try to reason with foolish people, so I turned away and left as she yelled out to me, God bless.
Thinking to myself, she could have kept that because there was nothing Godly or professional about how she conducts business or handled that situation. People need to stop using Gods name in vain. Being Godly is not what comes out of your mouth but it's also the actions you show. How ridiculous is it that the young lady was so in her emotions that she stirred up all that confusion for no reason? What's more ridiculous is that the owner didn't have any better business acumen that she compromised her professionalism over nothing. It should have been apparent to the girl that I didn't have an issue with the establishment because I still ordered our food. I don't usually write about encounters with rude unprofessional business people or workers, but I am so sick and tired of our own people treating us different than they treat others when providing service.
They complain all the time about how disrespectful other races of people treat us, yet we treat our own with such disdain and disrespect. I watch this happen all the time, in grocery stores and other businesses. When our people serve others they greet them with a smile so wide that you can see all of their tonsils, but when thy serve us it's with every bit of anger, hate, and nastiness like that other races treat them.
When my co-worker called to address them about not sending her lunch, the person answering the phone blatantly lied and told her I was asked to leave because I tore up the place. Yet God passes through their lips. read more