I placed an order for pick up on a Saturday morning at 10:27am for chicken bo berry waffle combo with Bo rounds and a sweet tea via the mobile app. This is a new menu item I wanted to try out. I was given an ETA of 10:33am. I arrived at 10:32am. The food wasn't ready yet. I received my order m at 10:35am. I was given fries vs Bo rounds. I told a staff and they took the whole bag. I hope they didn't recycle them. Typically they just give me what I ordered. The bo rounds were hot and fresh which I ate a couple on the drive home. I ate the sandwich when I got home and it was so delicious! Wow. My sweet tea was ehhh. It wasn't southern sweet tea but it was decent. read more

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I haven't been by for so long because the customer service was terrible. And drive by every day though it was closed out of business. There's ever any traffic. I came to day because my son asked me to pick up food for him. The girl at the drive through didn't even over the help me rich over to pay. I have to back the car up and come closer to tap Apple Pay. Wondering how this people even get hired for the jobs. And if the owner of the store or company know why their business is down badly. Most of the reviews is 1-2 stars. It is really sad how we are becoming like this way. read more

Nothing like advertisement . Got home it was burnt up! I get fooled everything. They need to consider people have to eat. read more

Bojangles'famous Chicken'n Biscuits - This is what I got pork chop grilled burnt up! - Chicken Wings Near Me - Greensboro, North Carolina

The fast food industry has fallen dramatically in the field of customer service. I don't know how this location is still in business. Other BoJangles (the ones not in Greensboro) are just fine. Something about the combination of being entitled and having to work just makes these people angry. Once again I got random food that I did not order. Once again were the employees disgruntled about being there. I guess I can't be too mad at them because they are constantly bringing this level of service to the table and at this point I should expect nothing less. I recommend staying far away from this location!!!!! read more

Food is always amazing everytime I come and Hot always busy but get the lines down quick read more

Bojangles'famous Chicken'n Biscuits - Wing dinner w/macaroni heart shaped Bo - berry Biscuit - Chicken Wings Near Me - Greensboro, North Carolina

If I could really leave 0 stars I would. This location has piss poor customer service, I ordered my food online 30 minutes before coming to pick it up just for the staff to look at their screen and laugh because they didn't make it and gave me the excuse of "we're waiting for chicken to come up now" why wasn't my food done before I got here like it was supposed to be not having me wait an extra 20 minutes for food to be done. The management and workers need more training on how to be more diligent about their work read more

The food was hot and delicious. I'm glad I decided to stop in here for the 1st time. I have almost given up eating at Bojangles altogether, but this one has changed my mind. read more

Terrible customer service. Very rude staff. Ordered an hour ahead and still waited 20 minutes

I ordered a sausage egg and cheese biscuit. My food was barely warm and had no cheese in it. I went back in and they just put a cold piece of cheese on the same cold biscuit and gave it back to me. So I went across the street to Penn station subs and finally got some edible food. read more

Bojangles'famous Chicken'n Biscuits - Need some heat to melt the cheese - Chicken Wings Near Me - Greensboro, North Carolina

The location on Pisgah Church road next to AAA car care - the food was hot and fresh- very nice- the bathrooms were overlooked for quite some time- no toilet paper/ no paper towels / the hand dryer was not hot , so it took forever to dry your hands- eventually went to dining room to grab some napkins- the water to wash your hands ran for 1 minute and still did not get hot. Take care of the bathrooms and the outside- first impressions is the key- can't rely on your food it's the other stuff that matters as well. read more

Terrible service. Waited a hour and a half for food in the drive thru one time. And then when I went in they had an attitude with me about wondering why I had waited a hour. I also went in 3 separate times and they told me straight up they had forgot me each time. Would not recommend and really hope it gets torn down and replaced by something better. read more

The breakfast biscuits here are outstanding. I've always liked them, but had kind of wandered away - trying the new place, etc. But, I recently stopped by for a late breakfast/early lunch kind of meal, ad settled on a Bacon, Egg, & Cheese,Biscuit, and a Country Ham & Egg Biscuit. Both were outstanding. I've tried the newest kid in town, and imho, it doesn't come close, in either quality or value. I'll just go to BO! read more

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Probably the worst location that has the name Bojangles. Workers do not care about their quality of work, nor do they care about the quality of their food. Very rude employees and poor food. Drive past this one or go across the street. Don't waste your money or time. read more

Stopped in to get some food around 4 pm, the line was pretty long and many people were waiting upwards of 20 minutes to get their food. We were fine to wait in the line until I looked up and saw a dead cockroach in the light. read more

Bojangles'famous Chicken'n Biscuits - Cockroach in light - Chicken Wings Near Me - Greensboro, North Carolina

Had workers blatantly look at me while i was standing upfront waiting to be helped. Was maybe 10 minutes before one of them finally asked if i needed anything. Lazy workers honestly. read more

Got my order wrong.. missing items and although I paid with a card they wanted me to drive 30 minutes back for a refund. No thank you. I should have listened to the already poor reviews they have. read more

Clearly no one can read a screen and place the correct food in the bag. Don't think it would be that bad if I hadn't just ordered a sausage biscuit, a fry and a Pepsi. I get a sausage and cheese biscuit plan cold fries. At this point I'll never go back read more

I purchased a supreme family meal the other day because they said if I wanted chicken I would have to wait 20 minutes. I had already been in line 10 minutes. I should have left but I felt I was invested. Mistake. She said I could get the supreme box. So I settle for that. I spent over 30$ for chicken tenders that were lukewarm and dry. The thinnest biscuits I'd ever seen and the sweet tea was unsweetened and had SOURED. So basically I spent all that time and money for mashed potatoes and baked beans. I should also mention that I asked for Bo Sauce and they were also out of that, so I asked for ranch and they didn't include any sauce for the dry chicken. read more

This is a bo chicken Grilled Chicken Sandwich Combo. I received no sauce with my meal asking twice for it. My sandwich was all Burt in the bottom. This is ridiculous. read more

Bojangles'famous Chicken'n Biscuits - Cajun Filet Sandwich Combo - Chicken Wings Near Me - Greensboro, North Carolina

Confused workers. Horrible communication between those taking orders and ones delivering the good

Pretty decent Bojangles location, I usually stop here for coffee. The only bad thing is that the drive-thru has been extremely slowwwwww everytime I stopped. The other day I was gonna stop at the Chic-fil-a across the street for some grilled nuggets, but the parking lot was slam packed & the line at the drive-thru was wrapped all the way around the building out of the parking lot & into the street, so I swung in here & got some roasted chicken bites, formerly known as "Buffalo Bites". They were actually very good, nice chunks of roasted chicken breast that have been marinated in a buffalo type sauce. A very good option from the fried chicken & biscuits. read more

Bojangles'famous Chicken'n Biscuits - Bojangles Fry Seasoning: Available in single shaker or 4 pack gift box - Chicken Wings Near Me - Greensboro, North Carolina

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Terrible service, gave us the wrong ticket and didn't even give us what we ordered then refused to correct our order. Will never come here ever again. Worst experience at a Bojangles' ever. read more

Bojangles'famous Chicken'n Biscuits - "Cajun egg and cheese" more like cheese and chicken on a falling apart biscuit. Worst service ever and wouldn't even correct the order. - Chicken Wings Near Me - Greensboro, North Carolina

Worst fast food experience in my 67 years on this earth. Workers very obviously would like to be anywhere but there. Only accepted cash, which would be ok if they actually knew how to make change, which is evidently a lost "art". And don't even get me going about the actual FOOD. Ordered a 2 piece chicken breast meal with green beans and Mac & cheese. No Mac and cheese available, so I ordered fries. Also ordered 2 Bo chicken sandwiches, and was told it would be "5 to 10 minutes" (by the way, there were no customers in inside and only one car in line in front of me). When I finally opened up the bag when I arrived home, the chicken breasts were so overcooked and shriveled up as to render them inedible, and the fries I ordered instead of the Mac & cheese they didn't have? No fries in the bag! This Bojangles location should be closed!!! read more

I would like to start by saying I know this location well and should have known better. But my daughter and I were in a hurry.we get home open the bag one sandwich short I have what I ordered but between the buns no chicken I called and spoke with the manager and got attitude. read more

This is the first and LAST time I will eat at this rancid establishment I ordered a 4 piece homestyle tender with french fries as well as a 2 piece homestyle thigh and leg with mac and cheese and a biscuit. There was 2 homestyle and 2 spicy tenders, the fries were mushy and cold, the 2 piece was spicy, mushy, and cold, and the mac and cheese was very bland, and there was no biscuit when we SPECIFICALLY asked for a biscuit and this chicken wing you call a woman (no wonder why she works at Bojangles) said iT cOmeS WitH tHe OrdEr. And you know a place has bad food when you pull up to wait for your food and the food is there waiting for you. My friend drove all the way out here from Florida and was excited to eat Bojangles but we were served shit in boxes. THIS IS OUTRAGEOUS!!!!!!!!!!!!!!!!! read more

Bro I just waited in this line on a Sunday for a hour. 59 minutes and 43 seconds to be a exact. For what? What's the reason? What if I was trying to make it to the second service at church. Then they forgot my bo rounds. So I'm just supposed to eat this dry ass chicken with no sides huh? All I got was 3 wings and some bo rounds. Is that rocket science cause I was completely unaware. Y'all should be ashamed of yourselves cause not even like y'all was short staffed majority of the workers I saw were sitting down. Like if you didn't wanna work just say that, you coulda stayed at home and let somebody come in who was gone do they job. It's giving very lazy. read more

Extremely rude service, never polite . Worst Bojangles ever not even an apology for getting my food wrong just an attitude. Well I'll take my money elsewhere. read more

extremely rude. i was ordering food an hour before they closed and they were complaining about the order. lousy customer service!!! never coming here again read more

I've continuously tried to give this location a chance. The piss poor first window service never fails. The second window always trys to over compensate for the shortcomings of window one. However its just a stark reminder of how hateful the first interaction truly was. If you're unhappy with your job, fake it til you make it! The customer shouldn't have to suffer. read more

It's super sad that I downloaded Yelp to leave this review solely because a DM thought it not appropriate or considerate to follow up on a request. I reached out to this store on 6/8/21 and here it is 6/23 and I've heard nothing. I work near this Bojangles so I patronize this location at least 3-4 times a week. There is something wrong damn near every time I visit. On my 30 minute lunch break, I ordered a 3 wing dinner and was told there would be a 15 minute wait. I waited. After about 20min an associate came out only to inform me that they dropped every piece of chicken BUT the wings and if I wanted them there would be another 15min wait. Wtf??? One morning I was there around 8:30 and they were out of biscuits. Not, "they're still in the oven," but "we outta biscuits, and we don't have a biscuit maker." HOW??? Why does only one person know how to make biscuits, why is no one cross trained?? Speaking of biscuits...they (the associates) are slow as all get out, but have the nerve to sell undercooked food. More times than a few I've received biscuits that were doughy and fries that were limp, y'all ain't doing nothing but walking in circles, why you can't wait for the fry timer to go off and while I'm here let me add that I don't think I should have to request the seasoning on my fries, I swear I though it was supposed to come on the fries. Who wants unseasoned fries??? They like to upcharge me for items that I didn't request, this happens often so check ya receipts. The line was held nearly a solid two minutes bc the MOD couldn't math and figure out he owed me .35‍‍‍ The dining room has been closed forever but the store is filthy. I would think it would be super clean. There were ants ALL OVER that lil stainless steel ledge at the drive thru window. Every time I'm there the associates are just like walking in circles...with no directives, seems like every one is worrying about another persons job instead of focusing on whatever task they themselves should be doing. I would definitely suggest the Chick-fil-a across the street. They have closed temporarily for renovations, but are inching towards reopening. I'm sure once they do, this location will go back to being the ghost town it was. This type of behavior would never happen or be tolerated at Chick-fil-a, from the DM down to hourly associates. At this point I don't even want to speak to the DM...I'll just take my money elsewhere. But...y'all prolly should take a play or two out of Chick-fil-a's playbook. They are going to murder y'all once they reopen. read more

This is honestly the worst Bojangles' I've ever encountered. The service was so awful, and our order was incorrect. The order taker was incredibly rude on the speaker, and then handed it off to another employee- the gap between them was at least a minute. At the window, the employees continued to be rude, even saying "yeah" when we said thank you. One of our drinks was a small, when it was supposed to be a large, and they left out our straws and sauce. If you have a Bojangles' closer to your home, definitely avoid this one at all costs. read more

I have been in the bojangles drive thru line for about 45 minutes now and at this point I've never been so mad. It's supposed to be fast but this is just outrageous!! read more

Recently visited this site where I received uncook chicken tenders. When I returned they did not offer a refund just another meal, when I asked to speak to a manager they said she was in a meeting and didn't like her number given out. When I kept pushing they asked me to wait, took my box to the back and I heard someone yell oops. I called the manager later who also offered me another free meal. I issued a complaint online w no response. read more

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I have visited this restaurant many times in the past but cant go back there again. Left last week for the second time in a row because they had no chicken. A 14 minute wait. Time before it was almost 20 minute wait because I had to wait for so many backed up orders. Will find a new lunch spot in the future. read more

I think I'm done. I love Bo's chicken and biscuits. The poor service at this location makes it not worth it for me. I have had parts of my orders missing too many times. Today was the final straw. My order: family variety pack which includes 8 pieces of chicken, 12 Supremes or tenders, 3 sides, 8 biscuits and tea. Usually my slaw is forgotten, or the tea. If I hadn't checked my box tonight, I would have gotten home with only half my order. Everybody's very disorganized in the back and blame was being placed everywhere. Perhaps some more training? read more

I am normally a huge fan of Bojangles, especially the one on Pisgah Church. But today, it was more chaotic than ever before. I was with 3 other people and we ordered chicken tenders, 2 Cajun filet biscuits, and a picnic bo round and fry. We were sitting down for about 20 minutes and people kept coming in. People that ordered 10 minutes after us got their food before us. There were no lids and there was water all over the floor which is a safety hazard and nobody did anything about it, even though someone complained. I finally got up and said something about it and after 30 minutes I got my food but this place was not organized at all. And the bo rounds were not fully cooked and the biscuit fell apart as soon as I picked it up. All we heard were the managers yelling at the employees which was disturbing. The system for ordering food is so unorganized and people can easily take other people's food that ordered after them. read more

Waited no less than 10 minutes in the drive through tonight. There was one care ahead of me and one car behind. When our order was finally taken, the employee was rude and clearly already frustrated. Quality of food was poor. I would skip this location. read more

I guess I am invisible. No one in line but me and couldn't recieve any service. I walked out after a few minutes of watching the workers joke around read more

Talk about awful customer service! This morning, I encountered a girl at the drive thru who was just awful! Dark brown skinned girl, with braids, and dark lipstick that was definetly out of season. She literally kept interrupting me when I was placing my order. She gave me the price for my food before I even finished placing the second order. When we get to the window, she snatches the card, slams the window twice, and even shoved the card back in my hand before rushing off to "wherever". I think she went to answer the phone, because I definelty called, and it sounded like the same girl in drive thru. I asked to speak to a manager, and she says, "I am one"...Just rude for no reason. I asked her name, and she says, "Tee"...Girl...I know your name is not Tee, and why are you giving me your street name? I was like "Nevermind, I'll call corporate" because I'm sure it was the same girl. And she didn't even give me a receipt. I'm sure it was so I couldn't track her down, but trust me, honey, I have my ways, or I'll just blow up the world wide web leaving bad reviews all over the place. It doesn't matter to me. It was too early for such nonsense. If you're not a morning person, then you get a second or third shift job. I am a BREAST CANCER SURVIVOR, and I'll be darned if this stuff comes out of remission because you've stressed me out. read more