We were ignored for about 5 minutes and then when we were acknowledged it took another 5 minutes to get waited on (we were the only ones there). Once we received our food, the chicken was dried out and fries were disgusting- limp, old and not hot... won't be going there again. read more

Food is banging. The lady taking orders was absolutely miserable. It is really hot outside. I'm not sure the purpose of her being outside to take orders when both windows were working to give receipts and hand out the orders. The shaded area was far from where cars actually drive. She hardly wanted to step towards our car because of how hot it is. I get their reasoning for taking the orders somewhere before getting to the window but they need to implement a bigger shaded area or something and lighter colors uniforms. read more

This was a terrible experience. There was definite confusion in the air. The drive-through and lobby were crowded, and customers were definitely frustrated. There was plenty of food , but no order behind the counter. Young people working that couldn't articulate orders, 2 major spills, overflowing garbage, it was bad. It was the dirtiest Boja goes I've ever been in. What appeared to be an assistant manager walked through bu never addressed the waiting customers or gave orders to the confused and slow teens working behind the counter. I hope they can get organized and get some help. read more

Absolutely disgusting restaurant and restrooms. We ordered boneless chicken and we were served nuggets. One of the tables even had a used hairnet sitting on it. After we saw the restroom we asked for a refund. The manager finally came over, threw our food away and didn't even ask why we wanted a refund. Must be a common occurrence. read more

Bojangles - Nugget sized chicken strip - Fast Food Near Me - Wallace, North Carolina

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Food was greasy and facility did not seem like it had a fresh coat of paint in a while. Hash browns were sitting register side under a heat lamp and were really greasy. I'd pass on breakfast next Time if I had to eat here before a business meeting. read more

This is a nice and new @BeCajunBoTime that I came upon. So new you can't find the road on Google maps. I stopped here one day while driving, and used a coupon I had for a chicken dinner. The chicken was good, and the dirty rice was tasty as always. The inside was different with a curved countertop bar area where people could sit and watch the TV that was on the wall. The staff was nice and friendly. I think they might need to take a look at their plumbing in the male restroom. When I went in, there was "liquid" all over the floor. I let the manager know, and he was like it probably overflowed, and went to take a look at it, as if it happened before. The parking lot is nice and huge for all of the truckers that want to stop by. #326 read more

Bojangles - a red car parked in a parking lot - Fast Food Near Me - Wallace, North Carolina

Bojangles is my breakfast guilty pleasure and I honestly keep my standards and expectations pretty low based on most that I go to. However, this Bojangles ran like a well machine. It was 6:30 in the morning. The employees were in a good mood. The employee who took my order, I believe her name was Aaliyah (I'm probably spelling that wrong.). Was great at her job. Very efficient ordertaking, pleasant attitude , and made a helpful recommendation. Then when I needed a drink refill, she was right on it, and was at the counter right as I approached with zero waiting time. She honestly just had great energy and so did everyone working that day. This is random, but I really appreciate it having to catch up available to grab freely at the counter (I hate having to ask for more ) I also noticed the efficiency of the drive-through lanes. Whoever is running this Bojangles is doing a great job. And I hope they see this! read more

Drove to the drive thru and was ordering biscuits and gravy. The employee who was taking orders was rude and obnoxious. After we sat in the drive thru line waiting our turn to place our order, the clerk informed us that they had stopped serving the breakfast platter.After checking their website I noticed that there was obviously a problem with the employees because there was a lot of negative reviews of the BOJANGLES in Wallace North Carolina and they experienced the same type of behavior from employees. My family and I have not been back to BOJANGLES and advise others against going. With the economy in shambles and people out of work or having to work part-timBo Je jobs on top of a full time job, money is tight and hard to get. We,the blue collar citizens, do not work to be disrespected and mistreated by someone who does not want to take orders at the drive thru window. Bojangles needs to do better! Employees should practice courtesy, empathy and respect to others. Employees working the drive thru should be professional at all times, they should speak clearly and dress according to policy. read more

Compliments to the chef, this meal was excellent. Superior chicken sandwich. Best Mac and cheese of my life. Upon finishing my sandwich, I went back through the drive thru to give the employee that made my meal a (consensual) kiss on the forehead because it was just that good. Fantastic. read more

Bojangles - a sandwich and a drink in a car - Fast Food Near Me - Wallace, North Carolina

This is absolutely the worst Bojangles I've ever been to, with the exception of the one in Beulaville, North Carolina. They both are terribly managed and operated. read more

Not only was the food fresh, hot and delicious.....the employees and general manager are angels. My family was traveling through NC (Wallace store specifically) and I left my wallet hanging on a chair. Not only did Justin/employees retrieve it - but contacted us that they had it. After troubling them (and Sr. Supervisor - Cameron)...they offered to FedEx the wallet back to us. We tried to give them a reward from the cash in it....and they wouldn't accept it. WOW.....faith in humanity restored. Thank you Bojangles (not only for the awesome BoBiscuits and always great food)....but for going above and beyond the call of duty. Carol (Chester, VA) read more

not friendly manger very rude. We stayed there for 45 mins just waiting on chicken wings to get done then once done got our order wrong instead of 16 pieces they gave us 12, which was the 3rd persons order. So we will ever go back here again. The manger has had many complaints so why keep her there when she has a rotten attitude to customer's. read more

Would've probably gave them Terrible business management! Again damn shame! no stars but you can't do anything but the minimum is one! We have been going to Bojangles for years and showed up at this one 947 we have showed up many times and other ones at 9:58 PM Being Rd., Travelers late. Put in our order and lady taking our order did not even know what they had cooked! After paying for our food we found out they had no call slaw and we're not willing to make one! Very disappointing must be one of the lower life Bojangles and North Carolina we have been to many all over the state! That's a damn shame! Won't be stopping there again and will detour the family from going also! read more

Easily the best Bo J's I've been to. The place was clean and conveniently located a busy road toward the beach right off of 40. Great place for Truckers to stop and grab a bite since there is Semi and Trailer parking. The service was quick and polite. The manager took our order, who was a very polite dude. I ordered the 4 piece chicken supreme with a biscuit, he ended up giving me an extra chicken tender as well. And as always, at every Bo J's the food was great! read more

Bojangles - a view of a restaurant from the bar - Fast Food Near Me - Wallace, North Carolina

I ordered 3 Bo Biscuits and 3 cinnamon twist which are the same price for a six count. The cashier charged me individually for a total of $9.54 instead of the regular price for 6 which should of been $7.49. read more

Ordered a 4-Piece fried chicken plate, got four little bony wings and was charged the full price and found out after I was home 15 miles away. Very unfriendly customer service and rude. Wallace nc read more

Terrible Customer service. Stood at the register for 15 minutes with no help. No gloves or hairnets in site. The employee attitude has got to go. read more

What an embarrassment for the Bojangles chain. The crew chief Crystal mismanaged the entire restaurant. No iced tea made, ran out of pinto beans, had to wait for a long time for food and wasn't crowed at all. Lots of workers doing very little unless you count sitting outside on your cellphone. Tables were dirty. Ridiculous. Every customer in line complained. Not only were they slow, poorly trained, but didn't seem to care. When the tea was made, I asked for a refill (since the self-serve tea station was empty). I was given a cup full of tea without any ice in it. All I can say is their huge parking lot is way too big. Nobody in a hurry or expecting quality service and legendary ICED tea, keep on driving! read more

I do not recommend this location at all. The staff had us pull forward because they were cooking our fries. After a five minute wait they brought COLD fries to the car. On top of that, they only brought fries for ONE of our combos. They don't have time to get orders right, but had plenty time to laugh and talk with people's food in their hands. read more

Terrible slow service , mad management . Took 25 minutes for a simple order , one person on the register and making food. Deserves a zero . Got almost everyone in line behind me order wrong as well read more

Terrible service. I paid for a meal and they didn't give me a receipt. Didn't think anything of it. Come 30 min later with no food, they tried tellin me I didn't order anything. They eventually fixed it. But it took forever. read more

If I could leave a negative star I would. I'm from out of state and stopped here to grab food through the drive-thru. First off I've never waited so long through a drive through in my life even for McDonald's during breakfast rush time and I was the only one in the line. there were so many people working in the back. Then when I finally got my food, They only gave me 3 tenders when I asked for 4 and I received absolutely zero fries. I asked and I had to go inside and waited an additional 20 min for a small fries. My food is cold and now I'm over 40 min later for my drive. I'd NEVER go or recommend this place. Ever. I love bojangles. I have a bo time tshirt... this place SHAMES the company. read more

Beautiful place but service was horrible. after waiting 15 mins for the food that was sitting under the heat lamps one of the workers asked me what i ordered. then it took another 10 mins to figure that out and the person i was with had to wait until he went up to the counter and asked for his food for them to even know he had ordered anything. i love bojangles and hope they fix this store quickly. read more

The service was fast, the cashier was friendly. The bathroom were clean. Fries took a while, and no hot sauce was available. But the ice tea was to die for read more

The service was slow and rude. They got my order wrong 2 times. It took 20 minutes to get 2 biscuits, and they got the biscuit wrong.

This was my first experience with "bojangles" and honestly I can see why everyone loves their biscuits, they really are legendary. The chicken to me felt like your average fast food fried chicken, don't get me wrong it was delicious but the biscuits totally stole the show for me personally. The restaurant itself was very well kept, clean and everything was fully stocked in the dining room. I found the staff to be very polite and helpful, especially this being our first time, overall if we find ourselves on another road trip down south I will make sure to grab another lunch here! Extra biscuits please! read more

Tried out this chain while visiting relatives in North Carolina this weekend. Tried the sausages biscuits, bo biscuits & cinnamon twists . . . all were great. read more

Had drive away from this bojangles twice because they didn't have what I wanted. One time they didn't have chicken wings, I realize they you can run out, but i was a major inconvenience. The other time, they could not provide us with with a spoon. When we ask she went to the back for five minutes and brought a fork. We proceeded to ask for a spork and the lady told us they don't have sporks. (Bojangles always has sporks!!) How are you supposed to eat mashed potatoes with out a spoon. Forgetting the bad experiences i had, I just feel that the food doesn't taste good. Other bojangles are better. read more

Rude and belligerent staff. Had to beg for the receipt. Once received another employee at the drive thru yelled at the girl for giving it to us. Order wrong and when asked to correct it was told "I know How to pack" and argues with us. Still didn't fix our order. read more

We usually love Bo J's, but this particular was the worst one we've ever been to. We stopped at dinner time on our way home from the beach- and, honestly, wished we hadn't. My first impression was very dirty glass doors, and then I went into the bathroom- not any better! The young man who took our order was polite and professional, but the rest of the staff behind the counter were unprofessional, unpleasant, lazy, and lacking basic work skills! The middle-aged lady (not sure if she was a manager or not) was loudly and constantly berating the other employees the entire time we were in the restaurant. She was so worried about how poorly they were doing their jobs that she couldn't keep everyone's orders straight. There seemed to be plenty of staff, but several tables stayed dirty and untouched, and both tea dispensers in the public area were completely empty. Seems like they need new management!!!! I hope the owner pays attention to this review and fixes the problem before they ruin Bojangles reputation. read more

The service was rude the food took forever to get. Took over 10min to get a chicken sandwich thur drive thur never again will I waste my time with this place I feel very disrespect by this place when ask to speak to manger clean rating is @ 90.8 now I can see why read more

Saturday August 8, 2015 I waited 15 minutes on line waiting to pay, after paying I waited nearly one hour for my meal. This is the worst managed fast food restaurant I have ever been to. The staff was very lackadaisical while serving the patrons. They ran out of biscuits, fries and chicken and didn't replace it on a timely manner, seemed like they waited for things to run out before cooking some more. I will not be going back anytime soon. This restaurant needs a manager that can motivate it's wait staff to hustle while there are people on line waiting. read more