How is this place still in business?? It is literally the worst experience I've ever had in the f&b industry. They have nothing that you want to order and when you find something to order that they actually have....they eff it all up. And then they are rude to you for asking them to fix it. They are basically stealing your money. Do not support this shit hole!! read more

Worst service ever!!!! No exaggeration that it took 31 minutes (got there at 11:55am and left at 1226) to get my food and that's counting from the time that I ordered at the drive thru. I only ordered a kid's meal for my nephew. There was a maximum of 3 cars in front of me that had already ordered. Took more than 20 minutes just to pull up to the window to pay and they still didn't have the food ready (I didn't ask for it to be cooked fresh). Worst part is once you're in the drive thru lane you're trapped because there is no way to exit from it. No apologies for the long delay only attitude. When I asked them for extra seasoning for my fries since they didn't do so despite me ordering them with extra seasoning, the young guy looks at me and says say "please." After the long delay, no apologies, rudeness, and lack of customer service, you expect me to be polite by saying please? Never coming back!!! Too bad I have to leave any stars whatsoever because I definitely wouldn't have. read more

Love their iced tea! Lobby is clean and tidy. Front of the house has no idea what is going on. Food is typical of Bojangles but sure miss their original spicy recipe. read more

This is the worst Bojangles on the planet!!! It's a headache every time bc of the painfully slow service and disorder. Dont waste your time ordering via mobile pick up or curbside because you'll still wait 30 mins for your food and it's usually still wrong or cold when you get it. Last time I ordered curbside pickup I waited 10 mins outside before trying to go inside but the restaurant was locked so I called and the lady told me they didn't do curbside and I'm supposed to come inside and get it (despite the curbside pickup parking spots out front). After calling I was told my order still wasn't ready after 20 mins and I'd have to wait outside. Whether you wait in line or try to order ahead it's always going to take AT LEAST 30 mins to get your food. It's beyond ridiculous. read more

Fuck this place just paid for chicken that I never received. This bitch was an ass throughout the entire drive through process. I've had much better experiences in the Deep South. read more

Wait time AWEFUL! Customer service, YOU GUESSED IT AWEFUL! All around I would say stay away and take your money somewhere where you'll be appreciated read more

Seriously though, I normally wouldn't think twice about a fast food experience; however, their two piece box with dirty rice and mashed with gravy and biscuit are so darn good! Also, the young lady at the counter was so hospitable and helpful! She let me try a botato round, which was really tasty! read more

Bojangles - Botato round - Fast Food Near Me - Mt. Pleasant, South Carolina

Horrible service got to the drive through window and waited about 10 min to figure out they were not using it for to the window they asked me what I want very rudely. I can hear her complaining. She's on the phone while working. They said they only have two people working and that the speaker wasn't working. Yet I heard it at the window working fine. Just poor management. Told them to put a sign up saying the speaker wasn't working and she said "she wasn't going out there" with not a nice tone. read more

This place is awful. I asked for a buttermilk biscuit and got this crumbled mess. I ordered bo rounds and they were cold, hard as rocks, and ALL smushed. Had to wait 45 minutes to pay for something that wasn't even edible... read more

Bojangles - Buttermilk biscuit... - Fast Food Near Me - Mt. Pleasant, South Carolina

After waiting 30 mins to get my food. The biscuit on my chicken biscuit was thin and crumbling everywhere. Like they just attached random pieces together. My wife and I love bojangles but we will not be returning to this one anytime to read more

In the last 6mo it's drastically gone down. Officially done trying. Beware they lock the doors so no one can enter to order. Surprised no one has mentioned that in their review! That being said, everyone is pushed to the drive thru. Avoid the drive thru because it's the kind of drive thru once you're in line you cannot get out until you make it to the order box. I will not be surprised if this place closes which is sad to know we'll lose one in Mount Pleasant. I will not be back! read more

The employees here are so rude and they are always out of things. I tried to order 4 things tonight and they are out of two.

This place is pitiful. The outside landscaping isn't cared for. The patio with outdoor dining area is COVERED in trash. The outside trash bins are overflowing. The dining room was closed. The menu/ kiosk for the drive through doesn't work so you pull up to the window. The back door was propped open to the kitchen. We thought like so many other places they don't have help and we were right. The lady was nice enough but she had to repeat our biscuit order to the guy beside her 4 times. Had we not been stuck for time we would have left. The biscuits were actually ok but I'll NEVER return. Corporate needs to help this place like yesterday. read more

Great biscuits . Terrible service . Waiting a half hour still no person at counter . Never again . Understaffed and disorganized . Store is dirty and worn out looking . read more

Bojangles - Dirt, wear and tear - Fast Food Near Me - Mt. Pleasant, South Carolina

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Wish I could go lower then one star ...horrible experience all around. Slow out of things 35 minutes in a not busy drive thru

Just rude. Lobby is closed. Immediately RUSHED in the drive thru when there was absolutely nobody else in line. Asked for chicken, told me it would be a SIX minute wait. Told them that was fine, I didn't mind waiting. Immediately responded to me with the worst attitude "you can wait?" As if it were just so incredibly inconvenient for him for ME to have to wait six minutes in a business that clearly was not busy. Absolutely rude from start to finish. Wish places would hire people who actually cared about customer service. read more

we had the WORST experience at this bojangles. Terrible customer service, out of certain food items by 12:30 PM. would not recommend.

WORST BOJANGLES!! line took forever they simply don't care about their customers. finally got my food and it was cold

wanted a cajun filet club. Didnt get the cheese or the bacon, but they did make up for it in extra mayonnaise. Both sides of the chicken and all. Mayo sandwich with some chicken and veggies. Inedible. read more

Bojangles - Fast Food Near Me - Mt. Pleasant, South Carolina

Drive thru is a disaster. Won't say anything to you for minutes as you sit there wondering if they even know you're there. Seemed totally overwhelmed and there was maybe three people in line. I understand every place is understaffed right now, but communicate with your customers. read more

If I could give them 0 stars I definitely would. The tea taste like its been there for 2 weeks. They only have diet drinks no lemonade nothing. It's nats smh, soooo many nats flying around in the kitchen I couldn't do it I just asked for a refund and left like why y'all don't check on your locations man this is unacceptable on so many levels. They got the back door wide open I would hate to see what the prep area looks like omg! read more

Worst bojangles ever. Staff is rude and don't know anything about customer service. I heard one worker say "we don't have any and I'm not cooking anymore" lmao!!!! Omg read more

Thank you Mr Nate God bless you all over, Sincerely, 2 sausage biscuits, 1 sausage and egg biscuit, and 2 sweet teas and a Pepsi Your fryers went down yesterday and you were Our angel read more

Stay away! You will wait over 20 minutes in the drive-thru and the stuff is very rude. The food is not fresh at all. Take your business else where. read more

Food: 4 Decor: 1 Ambiance: 1 Service: 5 Value: 4 Definitely the best service we've ever had at a fast food restaurant. Such southern charm. I'd definitely place the taste a notch above Popeye's or KFC. But yes, this location has a leak in the ceiling, that definitely needs to be fixed. read more

Customer service is terrible. I like being interrupted when I'm trying to talk in the drive thru.

I sat in line for over 20 minutes behind two cars in the drive thru. Once I reached the ordering speaker I waited over 10 minutes and no one ever asked for an order. I live close by and enjoy bojangles, just NOT this location. I've experienced this same issue many times and This is the final time I will try this location. read more

It's so bad that I wanted to give you a zero, but I can't. So I give you a 1. This place takes FOREVER and you can't leave the drive-thru once you get in and find out it'll take 30 mins for the two cars in front of you to get their order taken. Then you get to experience some of the rudest customer service in Charleston and half of your order will be missing! So much tragedy to experience a sausage biscuit read more

Let me tell you why I'm at Chick-Fil-A this morning: Bojangles has NO CULTURE. It's easy and obvious to say the work crew here has no respect and doesn't care about Bojangles or its customers. However, up the line, managers and leaders of this establishment have clearly done nothing to inspire current worked or hire new ones with any sense of purpose. Cane for a biscuit and left after being ignored as the person in front of me had been. Ruined my mood. I left the line (just me) and I went to CFA where everyone was kind and uplifting and got my 5 biscuits out in a reasonable time. I will NEVER be back to Bojangles because it's toxic to interact with people that pass their distaste for their workplace on to you. read more

My kids like the biscuits here so I thought what the heck, I'll give it a try with one of my co workers while out working. The first thing I noticed when I walked in was all of the water stained ceiling tiles, also many had a lot of mold on them, pretty nasty! I sucked it up and ate anyway. The chicken sandwich was cold and all around bad, no way to sugar coat this one. I covered it in Texas Pete and got it past the taste buds. The fries were hot and good but I couldn't get past the overall lack of clenliness, just bad! The worst part is if this is what we are seeing in the dining area one can only wonder what the back of the house looks like?!?!?!?! I love non classy local places, but this was just neglect. If you do go there take a deep breath outside, run in and get food, and run like heck back out to your car. It could work. read more

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The absolute rudest staff I've ever encountered. They easily could have maybe they were understaffed instead of being so ridiculously mean and rude and not even giving us a the chance to order without saying "is that it?" After each word came out of our mouths. After the worst customer service ever we finally got our food and drive off, we checked the receipt and everything on there was correct, but once we checked our bag of food we realized everything was completely wrong. Will never be giving them any business ever again. Don't even waste your time going to this Bojangles go ahead and drive in over the one on James island. read more

Typical Mt. Pleasant fast food restaurant, service is lackluster on a good day, and pretty bad on others. Unfortunately, and they know this, there's really nowhere else to go if you want fried chicken. Overall the food is good and this is another reason why you put up with the bad service. If you like Bojangles, it's a safe place to go eat, just don't expect much as far as friendly people behind the counter. read more

I've never been to a worse bojangles.... line takes about 15 mins just to get to speaker and about 20 mins to get your food. I don't eat meat so I like to dip fries in their honey mustard! I get to the speaker, ask to get fries w/ a side of honey mustard and they say "sauce only comes with supremes" i was like...okay and said i didn't mind paying extra! they cut me off and didn't acknowledge anything else... read more

Worst Bojangles I've been to. I come every couple weeks and it never fails to have horrible wait time, horrible customer service, and could possibly be run by toddlers who were never trained. read more

Staff Ignored me, I think they were trying to get me to leave?, All the food was on the counter 1hr 15mins before closing, I think they were splitting up the food to take home?, Drink machine turned off, had to ask for my food, found it on the counter, never got my dipping sauce, Kitchen was dirty, spraying it down with water hose (it takes more than water to clean that) It's a shame for such an upscale area! read more

I've been raised on bojangles being from the south. Like most things in Mount Pleasant. It's your privilege to come to this location. The slowest out of any location. Not just once but Every. Single. Time. You are literally better off going to a Waffle House etc. At least there you aren't trapped in a drive through with staff that gives zero $&?-'s read more

This store is relatively new (in that it has opened since we were there in July). The people were super nice and friendly. While they did have a small mix up with timing on the fries, they apologized and fixed the issue immediately. The food was quite good. The roasted chicken bites were really good. The fries were crisp, hot, and flavorful. My kiddo had mashed potatoes sans gravy. They, too, were good. I ordered a large not realizing that it meant picnic size. Woah! We ate three or four times out of that bowl of potatoes! The location is nice (especially with the back entrance!). The store is clean and nicely decorated. read more

Absolutely horrible service. 25 minutes in the drive through with 3 cars in front of us. Finally get to the window, staff was eating and hanging out with not a care in the world. Hand us our drinks with dirty lids, I pull out without saying one word just to get the hell out of there. Pull on to 17 and realize we have no spoons/forks for the Mac n cheese kids meals, no straws or even napkins. Ridiculous. $17 for some kids fries and a cold chicken sandwich. read more

Poorly designed, poorly run. Can barely get a truck through the drive thru without hopping a curb and diving over a retaining wall, and it's easy to miss the dive thru lane and wind up waiting in the drive thru line without ordering! Huge waits in the drive thru line. The manager needs to take their staff on a field trip to chick-fil-a to see how to properly operate a business. The business could triple their profits if it was run correctly, and customers wouldn't be sitting in line for half an hour. Love me a Cajun filet biscuit, but not worth the horrible experience to get one. read more

This bojangles is HORRIBLE. If you want food from there expect to wait AT LEAST 20 minutes in line. After you wait you'll get your order which 9 times out of 10 is wrong, the fries never have seasoning, and I remember the day where the bojangles chicken was so hot you had to wait to eat it---not the case anymore. Chicken is always cold. This has got to be the worst bojangles in SC. read more