Recently I decided to visit my local Bojangles on two different occasions to judge how the meals stood up on various days. I used the app to place my order for both meals. It was easy to use and easy to customize my order. I went to the drive thru to pick up my order and the AI was very nice and welcoming and understood I was there to pick up a mobile order. Both meals I ordered the Bo's chicken sandwich and then a Chicken Tender combo. The first time I ordered the combo with the Bo-rounds as I had never tried them yet and was excited to see them available past the morning menu. The second time I ordered the seasoned fries. The Bo-rounds were ok. Not sure how long they may have been sitting so they were not hot nor were they crispy at this point. The size and shape of them only give you 4 per bag and they were ok but the seasoned fries were a lot better and truly I felt like I was getting more for my buck. The second day I went I was asked to pull forward and wait for my meal by the side door. That's fine and it only took another minute or two to come out to me but I wasn't presented my drink at the window and when given my food he didn't have it then either. I had to wait another few minutes for him to come out with my drink and it was the wrong one. I ordered pepsi and I got sweet tea. Not a huge issue and this gives me the chance to say, I'm not a fan of their tea. Both of the Bo's chicken sandwiches I received were made correctly as ordered and they both were yummy. Hot and juicy, a thick piece of chicken with just the right level of spice in the batter! I truly enjoyed those sandwiches. The chicken tender combos were both delicious. Again I enjoyed the fries over the rounds but you can't beat Bojangles biscuits! The tenders were NOT over fried and they were of good size and contained a good portion of chicken. Not like some over breaded piece of nothing chicken. Overall I was very happy with both of my experiences at this Bojangles and look forward to swing back around their way! read more

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Avoid this place like the plague. I don't know if they just pull people off the street with no training or the people just really hate their jobs-- but the term fast food absolutely does not apply. And after waiting over an hour for breakfast (I normally would've left after 15 minutes, but I had promised my boys Bojangles before we left town)-- finally got my order and it was completely wrong. Whatever, we ate it and learned our lesson. Employees were discussing how they shouldn't have opened that morning, and hadn't received their paychecks. So I would definitely consider it a management problem. read more

Absolutely ridiculous showed up to eat here 2 1/2 hours after they officially open and all the doors are locked so can't eat in the dining room drive thru only I guess ? I have a brand new car. I'm not interested in eating in my car. Unfortunately, this is not the first time that's happened at this Bojangles. I don't know what their problem is that they don't know how to unlock the door. It takes no more time than to help somebody at the counter and it does through the drive thru . read more

Bojangles - e outside of a restaurant - Fast Food Near Me - Fort Mill, South Carolina

I've had nothing but issues with this particular Bojangles. I either stop in on my way to work or on my way home and it's always through the drive thru. They cant get an order right. I ordered a 2 piece breast dinner and was charged correctly but when I got home I had a breast and wing dinner. The receipt showed 2 breasts. The next visit I ordered a 3 piece bone in dinner with pintos and seasoned fries. When I got home I had 3 small chicken strips, no pintos and a bo berry biscuit which I did not request. One morning I stopped through on my way to work and ordered a Cajun filet sandwich. I was told that was a lunch menu item and could not be ordered for breakfast. I had stopped in the previous week and ordered the same thing at the same time which was around 530 am with no problem. It was the same cashier who helped me both times. I live near the airport so it's a 45 minute drive in rush hour traffic so taking the order back was not an option. I called the store regarding the breast and wing dinner and spoke to a manager who told me to come back next visit for the other breast. I told him I would not be back to Fort Mill until the following week. When I did return, he was not there and it was a big production with the drive thru person so I just got my 3 piece bone in dinner and went home only to find out it also was completely wrong. They probably gave me someone else's food. At 14 dollars plus for these dinners, they should be getting them right. I filed a complaint with corporate online and asked to be contacted. I have not heard from a single person. Bojangles is/was my favorite chicken joint. Ill start going to Chik Fil A. Never had an accuracy problem with them. Check your orders before you leave. If I had that many issues, im sure other folks are as well. read more

I asked if you could get peach tea instead of reg beverage and said sure. Well, sure for an extra cost. Evidently, I should've asked if it cost extra to do that because I didn't realize that until I looked at receipt. Then, no refills on it! Pay extra and get no refills! All because that added a little peach syrup? Sucks. how you doing read more

Had to get a road trip snack so grabbed some bojangles. I got the three piece supreme. It was good per usual. The staff was kind and service was fast. read more

Bojangles - Fast Food Near Me - Fort Mill, South Carolina

Date of visit: July 13, 2024 Not a great initial experience with Bojangles. We stopped here sometime after 9 pm for something small for the family. We started placing our order only to be told that they were doing their late night menu; not sure why they wouldn't have that posted somewhere, but okay. Adjusting our order to meet their new requirements, we receive a total and pull ahead to pay for our order. After handing over the card, it turns out that they charged us for someone else's order. They did catch the error and voided it out, but at no point was there an apology. Our food was going to take a few minutes so they asked us to pull ahead and after about 10 minutes, the food did come out but there was no "thanks for waiting" or anything. read more

Can yall please get rid of the robot menu thing you have to order from and just go back to having a human taking your order at the drive through? It's a nightmare if it gets something wrong or if you need even a slight variation from what's on the menu read more

Horrible.. just absolutely horrible! I've given them a couple chances and I've finally had enough. Always "out of chicken" and having to close early. Staff just be hanging out on their phones or talking amongst themselves not even acknowledging that you're there after making eye contact with you. Corporate or owners definitely need to clean house! Hire people that actually want to work. Not hang out like it's high school! read more

over all i believe is a great store , I never ran into any issues Food always hot , everyone is respectful , a lot of younger people but overall is a good team read more

Absolutely horrible. I've come up here on multiple occasions trying to give them the chance but every time without fail I sit here waiting for my food for over 15+ minutes and half of it isn't right . I called once before to ask about coming in and getting my order corrected and the person who answered the phone was rude as soon as she answered and it never stopped. Horrible customer service. read more

This never ceases to amaze me, they are out of chicken! How is chicken in your name but you don't have any. read more

Bojangles - Go easy on the workers at any restaurant b/c it's out of their control right now. #BeKind - Fast Food Near Me - Fort Mill, South Carolina

So, I eat at a lot of interstate adjacent fast food, so I'm used to them not always being the model establishments...but WHOAH this was bad even with my lowered expectations. First, the ordering. For fast food chicken, I'm usually a Zax or Popeyes guy...but I was driving right by this location, and the chain is headquartered in Charlotte...so what could be bad. Well when I order the Chicken Supreme strips, and you ask if I want sauce and I ask what sauces are available, don't stare at me and remain mute. After twenty seconds the cashier finally mumbled "honey mustard, Buffalo and ranch". Surprise, there is a Bo' Sauce and BBQ that I didn't know existed. But I got Buffalo. When this was ring in and a total was given, I asked where to tap my card on the terminal. The cashier again just started at me mute...before saying "what is your name?" and hitting a key that allowed me to tap my card. I then went and sat down at a table that I can only describe as dirty. I did the best I could to wipe the table down enough to sit there. As soon as I sat, a worker started screaming "four supreme" over and over...little did I know that was mine. After several more minutes I went back to the counter and found out that was mine. And finally, the food...it was salty...I mean very very very salty. The fries were borderline inedible. The chicken was limp and the crust was soggy. The biscuit was actually good, but the butter flavor on the top had a strange aftertaste. I would be very hesitant to ever suggest this as a place to eat going forward. read more

Horrible location...waited 25 mins before asking for a refund. 4 employees there couldn't care less about customer service. Clearly Bojangles Corp doesn't care either. No wonder Chick Fil A kicks their ass!! read more

Bojangles - Fast Food Near Me - Fort Mill, South Carolina

Went to have breakfast and did not open store. Drive thru only but no signs telling you it was drive thru only. Workers could see us waiting but ignored us. read more

Wish I could put 0 stars, employees are disrespectful and just seem like they don't even want to be there. If you hate your job then quit and do something else. read more

I stopped at this Bojangles' on a Saturday morning, and this was the friendliest Bojangles' that I have had the pleasure of going to. The staff was so friendly, and really made a fast food experience such a treat. Also, I felt that the biscuit here was softer and fluffier than most Bojangles' I have visited. Otherwise, the food was great overall. Lots of chicken and biscuit options. read more

I don't know who the manager thinks he is but he is first off 40 working at a bojangles so he has no right speaking to a customer the way he spoke to me. There's an AI at the drive through window and it was making me pretty mad, asking me to upgrade and buy extra this and that so naturally i got a little upset and told it to just give me my damn meal. at the window when i pull up he starts to lecture me on how they hear what i say... if your listening to me then speak through the damn headpiece in the first place. don't complain about how i speak to a ROBOT and give me my food you broke looser. read more

Absolutely the worst service and the slowest service of any fast food restaurant I've ever been to. After ordering on the app and arriving, it still took over 20 minutes for my food after I had to call the restaurant. read more

I prefer Bo Derek and even Beau Bridges to Bo Jangles. But that's just me. This location of this southern franchise is just inside South Carolina outside Charlotte. This location of the massive Southern Fried Chicken Franchise is pretty typical as far as BJs go. Ahem. Their products are significantly better than Chick-fil-A and comprable to KFC. They are very bad for you but it's worth a try if you've never been to one of these before. So give BJs a try. read more

Bojangles - I prefer Bojangles to Beaujolais but that's just me - Fast Food Near Me - Fort Mill, South Carolina

This location used to be pretty good (maybe 3 stars). Now the people working there seem like they are on something. We pulled up to order in the drive thru. We order and ask for a drink - Diet Pepsi. The girl says they are out of Diet Pepsi. We said, what diet drinks do you have, she says Diet Pepsi so we said yeah, we will have that. Then for the other meal, she says the exact same thing?!?!?! When we pull up to pay, the guy says, "now what did you have to drink?" Crazy We get home and one piece of chicken is way over cooked and dry. The other piece is rubbery and undercooked! read more

Good drive through service at this Bojangles. Staff here is courteous and helpful!! Do not know about inside but I'll update when back in town. Solid 3 Stars !! read more

Just ordered a sandwich combo. For $12.00 this is my fry order. Come on folks! Last time ridiculous. read more

Bojangles - Burnt up all 12 of them! - Fast Food Near Me - Fort Mill, South Carolina

Well i thought i would give this place another try - I don't think you could hire a more incompetent staff if you tried. I was only person in line and 8:32 passed before I was even acknowledged. Guy in orange shirt with glasses and older lady paced back and forth like roombas and never did anything. When she finally asked for my order she couldn't figure out how to ring a 3 piece dinner white meat and said I only could only get 3 pieces of thighs and legs. Seriously!!! I and the person behind me left without ordering read more

Please if you read this DO NOT COME TO THIS PLACE bad service, poor cooked food bad environment. Bojangles should monitor its restaurants better! read more

I've been here multiple times and they literally never get my order right. My most recent visit I ordered 2 bird dogs, pulled to the window and gave my card to the guy at the window. He gave it back to me and said my food would be right out. A minute later, a woman opened the window and said she needed to run payment. I told her someone already did, and she said it didn't go through. I gave her my card and asked for a receipt, but they were "out of receipt paper". She returned my card and gave me my food. I got home and opened the bag to find green beans and a bo berry biscuit. The cherry on top of it all was checking my bank account and seeing that I paid for my original order AND someone else's order! Won't make the mistake of coming back here read more

This is not a four-star restaurant, but the food for what it is is for stars. I love the dirty rice, the fried chicken, the breakfast menu! This place is solid' read more

This was my breakfast this morning. The torn off pieces of biscuit were too hard to chew. The fries don't even look like they've been cooked and have no seasoning. Jf I am the one packing the food, I wouldn't even want to serve this to anyone, because I wouldn't want to eat it. The biscuit was lukewarm, and I ended up not eating any of it. read more

Bojangles - burger and fries - Fast Food Near Me - Fort Mill, South Carolina

why tf am i missing my honey mustard. do you think i wanna eat dry tenders? mfs don't even gotta take orders; you putting food in a box and can't even do that! read more

Never have a heard of a restaurant not allow you to add on food once you order at the window. I asked to add hash browns before paying. But apparently they would rather sell less to the customer... interesting sells approach in this economy. read more

I went to the location on Carowinds Blvd tonight for supremes and the food was old and not hot. The drink was all carbonation and I could not drink it. Such a shame. read more

In my family there's a debate about which is better, Bojangles' or Zaxby's. Personally I think more research is needed! There's a lot to like about Bojangles'. Their prices are very reasonable, and I'm particularly fond of their Cajun Pinto Beans. read more

Nope, Nope, Nope. This place is ridiculous. The food looked horrible in the service line (attached picture). The staff seemed to hate their job, not sure who the manager or owner is, but they should consider a new way to train their staff. This is definitely is not a place I will stop by again in the future. read more

Bojangles - Nope, no thank you! SC Food Rating = 50 (and that might be high). - Fast Food Near Me - Fort Mill, South Carolina

Eh, wife wanted to go for their new pimento cheese and chicken biscuit. The food was really good, service was quick and to the point. No frills, not that we were expecting any. read more

The store at Carowinds Boulevard/Highway 21 in Fort Mill is the most poorly run Bojangles I've ever been to. I waited 30 minutes while I watched kids standing around joking talking about school not working moving at a snails pace. I just can't believe they make 13 an hour to literally do nothing. Somebody needs to go over and teach them how to work. I waited 30 minutes for my order and the people behind me waited 30 minutes to just standing there and watching them do nothing. We could've prepared our own order in 10 minutes easily with no training!. I was there on a Sunday gold and read more

I was a little leary of going here after previous poor Bojangles food at other locations. I'm pleased to say we have been here twice to order their tailgate pack. The chicken was hot was and delicious. The coleslaw is excellent - not too sweet or slathered in mayonnaise. The mashed potatoes are okay as they taste like the instant kind. Bojangles biscuits are large, fluffy and better than most. The service is okay. They do a good job of keeping the line moving but when you get to the register there's no "hello or welcome", just 'next' - even from the manager. read more

I do not recommend going to this location...Customer Service is horrible, they have no pleasantness to there tone and they rush you to finish your order. I ordered a sausage biscuit and a sausage patty. Both the parties were dry and the biscuits where burnt. Avoid this location! read more

the service was horrible. we waited 40 minutes + for cold food.multiple people were waiting outside for there food, while we were waiting one guy pulled up next to us and said to tell them that he was leaving due to the abundance of time he was waiting, i will never come to this bojangles anymore this was a waste of my time and money !!! read more

When you get to Bo's country you got to get a steak biscuit and some of the legendary sweet tea. I liked when the lady at the register saw my AF Vet hat & said you get the VIP discount....on the coffee! read more

The new chicken sandwich isn't even worth the wait chicken and breading are hard and cold but I sat for bout 10+ minutes read more

Bojangles - hand holding a sandwich - Fast Food Near Me - Fort Mill, South Carolina